ill tell ya true, those loan folks took care of me better than Aunt Betsys prize-winning apple pie!…read moreTheir warm and easy way of talking made me feel right at home faster than you can say yeehaw. And their country-smart tips on balancing loan payments and savings? Why those were more valuable than a bucket of diamonds! It's real people helping real people out here

whole experience felt like a professional embrace from beginning to end. I received kind help from…read moremy loan officer who gave solid payment management recommendations that currently help me their approach made everything completely seamless.

Nice place for pawning or selling. They actually give a lot more than Lev's cheap ass.read more

I had to use their services a few months ago and they were pretty quick with helping me out but…read morethen i guess the naive part of me was shocked when i found out if you wanted to do a second loan you had to pay at least 400 dollars or depending on how much you want to borrow which made me think if im paying for this loan why should i even be getting a loan in the first place?

this check n go closes at 8pm. I called a few times only to be transferred to a check n go call…read morecenter because the agent that works at that this check n go refused to answer the phone. honestly id rather deal with the call center representatives elsewhere other than dealing with the agent that worked there august 22 2017 at the end of the night. her name is Tasha. she was very rude and very very unprofessional. I called to see what time this location closed and they told me 8pm. I arrived to this location at 730 pm august 22nd 2017 and Tasha was there. this was my first time every going to this place and the impression that Tasha left me with made me not want to deal with the company as a whole. as I was saying, I got to this location at 730 and Tasha decided that she would be lazy and told me that I could fill out an application but would have to come back tomorrow to finish the process. yet when I asked Tasha why she stated that she didn't feel like leaving late. she said that she usually tells customers to come before 730, when I explained to Tasha that I am a customer and I was told that they closed at 8pm and that I could do a installment loan she said she was the only one closing and that if she did my application she would have leave late. now in the back of my mind I thought to myself you came into this job knowing this, that just because you decide to be lazy does not grant you the opportunity to be lazy and decide what you will and will no do. due to this reason I am going to write corporate about this matter. I was highly upset yet because I came before they closed and ms Tasha could only say to me that she didn't feel like closing late. well ms Tasha that is not my problem. you should have chose a different shift I will be calling her boss and her bosses boss. and if the situation is not handled I will be calling corporate back to back. you should never tell a customer that you don't feel like closing late so they have to come back tomorrow when your sign says open silly rabbit. please folks you can be treated better by different people. my two year old son has better manners then ms Tasha. take it from me. its a shame that customers whom are paying hundreds of dollars have to deal with unprofessional people like Tasha. this is my first review about this location and it wont be my last. what people fail to realize is that you never know who you are dealing with. and a bad impression is always remembered more than a good one

Allen Spencer knows all about customer service thank you for always giving me a warm welcome with…read morea smile

I had the worst experience at this location today. When I first walked into the location, there was…read morea lady at the window who did not greet me or wave me up to the window to help. I stopped in the middle of the store waited until we made eye contact and asked her was she ready? When I walked up to the window, she began to examine my check with a very unprofessional look on her face. There was an endorsement from my personal bank so she proceeded to ask me why didn't I just cash it there? I advised her my account was overdrawn and I just wanted to cash the check. She then proceeded to question me about why I waited to cash the check since it was dated from a month or so ago, but did not expire until August 25. She then asked me to go get the remit. I went back to my vehicle. She then proceeded to verify the check although it was pass the time the bank was open as it was listed on the check. I had to answer a series of questions that I feel were racially motivated. I had to explain my personal bank situation, why I dont check my mailbox often, etc as if I was a criminal. After she couldn't verify the check, she said I didn't have a profile and asked me to write my SSN on a piece of paper that she never gave back. As she was "setting up my profile" I was on the phone with my friend who also heard the conversation and stated some concern. As we discussed the matter and how I was being treated the same lady shoved my check back and said she wasnt cashing my check. She had no reason. I did not yell, raise my voice or insult this lady. When it was all done and I asked why she said she couldnt verify the check, so I asked why she wanted my SSN AFTER that... she had no response. While I was on the phone with corporate in the store she proceeded to argue with the rep on the phone and me. She also asked me to verify my address 2xs after I told her I just got it out the mailbox (I live in a nice neighborhood) When I said yes I live there, I dont live around here (because I drove a few miles), she proceeded to say I dont live around here either as if the neighborhood was so bad and its a predominantly black neighborhood this location is in. This lady Lisa, who stated shes been with the company for 30 years should have much better customer service. I know im not over exaggerating because when I left I drove to the PSL Check Cashing location on Cleveland and Weber and they greeted me as I walked in, looked at my check, politely went to his manager and reviewed the endorsement, came back asked for my SSN, updated my profile, GAVE ME BACK THE PAPER WITH MY SSN, took my pic, and cashed my check. I was there for about 5 mins! I did not get interrogated or asked any questions about my personal banking, why I chose to come to a check casher, why I didnt check my mailbox. I feel like things like this are so overlooked and African Americans are stereo typed as I was running errands and was not nicely dressed but had gym clothes on.. I was asked about my address as if I couldn't possibly still reside there. We need to speak out more when these things happen so they can stop. Treat people with respect no matter how you view them. AND THE GAG IS.... the check was only for $229.00 smh

Jennifer was beyond helpful. Cashed my check within 10 minutes. She was very professional and kind.read more

Don't waste your time. Almost impossible to get a loan they want your…read more latest bank statement even though my bank hasn't mailed me one yet they would not except the previous month again don't waste your time

Just want to give a big shout out to Ms Serena Roberts and co worker Jazzmin West for the fast and…read morepleasant service they have provided during my visit on 08/22/2021. From the greeting when I walk into the store all the way till I walk out, they were very helpful and I will definitely be going back for the services. Thank you again Serena and Jazzmin!!!! great job

Terrible customer service. Interrogating questions answered rude attitude, don't waste your time…read morehere. At all. Not worth it.

great customer service was great todsy with Timeka. She provided me with proper steps to handle…read morewhat I needed to handle.

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