ill tell ya true, those loan folks took care of me better than Aunt Betsys prize-winning apple pie!…read moreTheir warm and easy way of talking made me feel right at home faster than you can say yeehaw. And their country-smart tips on balancing loan payments and savings? Why those were more valuable than a bucket of diamonds! It's real people helping real people out here

whole experience felt like a professional embrace from beginning to end. I received kind help from…read moremy loan officer who gave solid payment management recommendations that currently help me their approach made everything completely seamless.

Nice place for pawning or selling. They actually give a lot more than Lev's cheap ass.read more

This has been my bank branch since moving to Columbus in 1996 when this was still Bank One. Like…read moremost people, however, I seldom go to a bank branch anymore. I do most everything online and occassioanlly visit an ATM when I need cash. Recently, however, I needed to actually "go inside" and meet with a banker. I scheduled an appointment and showed up at the appointed time. The banker was expecting me and I didn't have to wait. I met with Heather Morris who was very professional and knowledgable. She handled my transaction very efficently and I was out in less than 30 minutes. Excellent service.

Convenient location right off the highway, State St. and Huber Village. Tons of parking if you…read moreinclude the strip mall. New ATMs. Pleasant and get-it-done oriented staff. Tons of financial services to pick from. I'm just taking a star off to keep them on their toes to offer more community services (financial education anyone?) and better rates of course. ;-)

Melody made our Title process flawless, we can't thank Atlas enough for their help going through…read morethe buying of our new home

Excellent Bank (PNC location in front of Meijer)!…read more We recently needed to get a HELOC (we're building before selling current home). Started process thru different bank and it was a nightmare!! Decided to give PNC a try - to move our regular checking and savings accounts to - as well as apply for HELOC thru them. We are SO SO GLAD we did!! Everyone at PNC has been pleasant and responsive - from opening accounts to working with a personal banker by the name of Brian on the HELOC (and Cody online). Brian is EXCELLENT!! Highly recommend him! The whole process went quickly and smoothly - THIS is what banking should be ALL ABOUT - helping your customers! Thus far we're extremely pleased and would recommend this PNC location for sure!!!

Not really sure what the English Professor below was writing, but the people in this bank are…read moreawesome and very friendly... and a very convenient location..

I had to stop into the bank today to do some business. Waited in line and was called up to the…read moreteller that became available. Her name was Angela. Funny thing is that I worked for Huntington for 26 years and Angela is the FIRST person in a branch that asked me where I had worked in the bank. It was super refreshing to have a teller ask me about my time at Huntington. She will be my go to teller for future transactions even if I have to wait, it's worth it. Thanks Angela for making my day.

"Respect Matters: A Customer Deserves More at Huntington"…read more On Febuary 9th. 2024 between 12:30 and 1 pm I visited to withdraw $10 for an emergency. I visited this branch, which had some of the poorest customer service I've encountered at a branch. * "After waiting 15 minutes with no tellers available, I was finally called. I apologized for not having my wallet but offered to verify my identity in any way possible." * "Instead of attempting verification, the employee abruptly refused to help, displaying an aggravated tone and raising his voice in the process." * "Feeling dismissed and disrespected, I requested a branch manager, but was informed none were available until the next day." * "Being denied assistance without even asking my name was deeply concerning. It raised questions about whether I received equal treatment compared to other customers." * "As a loyal customer with multiple accounts (8 to be exact), I expect a minimum level of respect and effort to resolve issues." * "I urge the bank to address these concerns and ensure all customers receive respectful and professional service, regardless of circumstance." * "Consider providing diversity training for staff, as mentioned by another reviewer, to promote understanding and prevent similar incidents. I truly hate to say this felt discriminatory, but I must be honest, it did" * I called two separate branches to see how they would have handled the situation and they mentioned verifying through phone numbers or codes, I believe similar approaches could have been attempted here." As I asked over 3 times with my phone in my hand. And how they can give enough money to get an id. * "Offering basic identification assistance, like covering a small amount for official ID acquisition, would demonstrate better customer care in difficult situations."

I'm very grateful that Heartland has helpful and caring bankers…read more Christie far exceeded my expectation in correcting my error. I am both humbled and amazed by her friendliness and dedication.

Friendly, personal service where you are recognized and greeted. Friendly, competent and helpful…read moretechnical support. It's nice to have a bank where you can get to know the staff because they stay.

This bank is one of the easiest that I can get in and get out. It has a drive through and walk up…read moreATM do I can utilize either depending on how busy I am. The employees are always very friendly and helpful. Sometimes it does get busy and appears that there are not enough people and it usually is settled pretty quickly. The one thing I did learn is that they no longer take your loose change and count it for you. They will provide the wrappers but you need to fill them. This bummed me out because that was such a handy feature to have. Forced me to buy my own coin counter. Look for the friendly smiles and the courteous welcomes and you know you've found the place to bank. It's awkward on how you enter here but once you know you utilize the same entry as Tim Horton's you've found your way!

A bit hard to get into if you don't know the area (best to turn at BP and cut across their lot.)…read more Staff was very friendly and funny, the place is small but nice, and once again I'm glad we chose Huntington. They have branches everywhere.

My husband and I bought a used 2022 Tacoma from here with almost all positives. We called before…read morecoming to verify availability, walked in, got keys to test drive in less than five minutes. Told our salesperson that we were ready to purchase when we came back and got into the full swing of it. Went back to see Jack to run through finances with no issue. He was very informative and helpful guiding us through the process. Vehicle looked almost exactly the same as it did online and drove great. Had been on the lot for about 3 weeks and needed a wash. Dealership was courteous and filled up gas before we drove off with it. About 3 hours from walking in and test driving to leaving with the keys.

This was one of the most frustrating dealership experiences I've ever had. I came in with a…read morepre-approval from my own lender, ready to purchase. My salesman was great--friendly and professional--but everything changed when it was time to finalize the deal. Instead of simply providing the purchase agreement, the finance team pushed me to apply through them, insisting it wouldn't impact my credit. When I declined and stood firm on using my pre-approved financing, they suddenly refused to sell me the car. Apparently, because they couldn't make additional profit from the financing, my business was no longer valuable to them. They basically are not interested in selling you a car if they can't add unnecessary charges and fees--which SUCKS and is horrible customer service. I've heard of dealerships doing this, but experiencing it firsthand was eye-opening. The sales manager's dismissive attitude only made it worse. If you're financing through your own bank or credit union, be prepared for pushback. Also, be wary of their financing tactics--dealerships like this often mark up interest rates beyond what the bank offers to increase their profit. While the staff was pleasant on the surface, their approach to financing was nothing short of predatory. I can't recommend this place to anyone and will make sure others are aware of their practices.