ill tell ya true, those loan folks took care of me better than Aunt Betsys prize-winning apple pie!…read moreTheir warm and easy way of talking made me feel right at home faster than you can say yeehaw. And their country-smart tips on balancing loan payments and savings? Why those were more valuable than a bucket of diamonds! It's real people helping real people out here

whole experience felt like a professional embrace from beginning to end. I received kind help from…read moremy loan officer who gave solid payment management recommendations that currently help me their approach made everything completely seamless.

Nice place for pawning or selling. They actually give a lot more than Lev's cheap ass.read more

I stopped in yesterday with my 1996 Dakota. The only employee was a younger blond woman who greeted…read moreme after she ended her personal call close to 4 mins after I walked in. When I told her the yr of my truck she shut down immediately saying it is just to old and has no book value. I explained a few quick points about this truck mostly that it's a very low mileage 2 owner truck with a nice complete paint job, rebuilt drive train incl new brake system. So she said she would come out and take a look which was more like a peek. I raised the hood to show her that the motor gets WAXED regularly and tried to show her the like new interior ( minus a 6" tear on seat) she didn't look for more than 60 seconds and when her cell phone rang she sprinted inside, with my paperwork in hand. She tossed my papers on the counter as she continued out of site on her obviously person phone call. Let me say I get that this type of business certainly has guidelines they must adhere to, I've read the repo rate is very high. I've turned down a real offer of 4k for this truck, yes there are $700 versions out there, but there are also 2 listed in Columbus over 10k and 4 more over 8k, same year make and model. I'm not emplying mine has that much value but it's worth and will bring $4500 ( it's NOT for sale). My point is she didn't even ask me what I was trying to do ($2-300) which certainly poses no risk for them, and her method of valuation which she said the HIGH book is $700 is ridiculous. I had to follow her back in the store, reach over the counter to retrieve my papers, and she was still on that call when I left. I don't know anything about this business but if they continue to run it the way I saw she is only going to need to be concerned about the value of HER car and no one else's. By the way, I decided not to take out a loan of this type as 324% annual interest should be against the law, but their competitor 2 blocks away offered me $1300 within 12 minutes of walking in their front door

I stopped in a couple weeks ago. Had a 2006 Mazda 3 Clear…read moretitle. My car was very nice kept clean granite it's old it's still nice little car! I can't even see I was greeted I walked up to a desk where a blonde lady was sitting behind the counter in the chair she never even introduced Herself! I handed her my title and introduce myself because I worked in customer service for 15 years! That's generally what you do is introduce yourself but anyways. This lady never got out of her chair the second I handed her my title she said let me guess you're here for " buchu's of money" your car engine lights probably on, your interior is probably dirty, this was it within 30 seconds of meeting me !! she straight humiliated me! I said actually , no I'm not looking for this buchu's of money I'm only asking for $200 to help me get it until I can get my paycheck. After being humiliated ! I kind of cut her off and said just give me my title back in my paperwork.. I thanked her for her time. I would never in my life recommend going to this place! However I would recommend going down to the corner of Brice and Livingston to a young lady named Asia at LOAN MAXX!!!! I walk straight in with tears in my eyes telling her the way I was just treated less than 10 minutes ago...The difference is Asia at LOAN MAXX Actually got up out of her chair walked out to my car talk to me like I was human and guess what I walked out with $400! So take that !! I wish I knew that lady's name she was one the rudest person I have ever encountered 15 years of customer service! A little piece of advice maybe you should take her chair away from her and teach her how to be humble. People fall on hard times you're there to run a business !! People walk in your Store for a reason!

Very good and smooth helped me when I was in a tight bind , definitely appreciate them!read more

Easy to work with. Helped me when I needed it most. Staff is friendly and helpful. All…read moreinformation was shared and they were fair minded. I would use them again as it is worth it.

I have been trying to make a cash deposit for over a month now.. I went yesterday and today. I'm…read moredone with chase.. DRIVE UP ATM NEVER ACCEPTS CASH DEPOSITS

The ATMs never work here. I thought I had learned my lesson but I have came to this location…read moreseveral times to use their ATM which seems to always either take my money or not be in service. This is the number one reason why I could never bank at Chase. Their ATMs never work as advertised!

Worst customer service at grove city. I have been a customer for almost 20 years with multiple…read morereferrals.

Couldn't be better. From the easy, on-line application to the personal attention of my loan…read moreofficer, it was a breeze. Thanks to Credit Union of Ohio I bought the car of my dreams.

Very helpful. I've belonged to this credit union for almost 10 years and they have always been…read moreknowledgeable and helpful. My most recent encounter was with a loan officer named Jay. He went above and beyond to offer excellent customer service. Exceeded my expectations and our conversation allowed me to make an informed decision on a loan. Thank you, Jay!

Imagine this: You've been with a credit union for 19 and a…read morehalf years. You've financed multiple vehicles through them and never missed a single payment. Not once. Then one day, without warning, the same credit union goes into your personal checking and savings accounts and takes your money--automatically--to pay a car note you're not even 20 days late. No notice. No consent. No regard for whether you've eaten or how it affects your life. Loyalty means nothing when the system is designed to serve itself first.