Great Place ! Very pleasant Lady helped me…read more She explained everything to me about the gold chain I was selling & showed me how she can tell if it's 18, 22 , or 24 Carat. Great , safe location I highly recommend this establishment

Came here the other day, it was a first for me to sell my old jewelry and Arthur and his beautiful…read moreassistant made it a very comfortable and satisfying experience! Learned alot & great too. Definitely recommend. Thank you!

I had a wonderful experience with Burbank Jewelry Outlet! Zaven and his family have been a pleasure…read moreto work with. They completed several jewelry repairs for me, created a beautiful custom cigar band, and most recently designed a custom bracelet that turned out even better than I imagined. Their craftsmanship, attention to detail, and customer service are exceptional. They were patient throughout the design process and truly cared about getting everything just right. I highly recommend Burbank Jewelry Outlet for anyone looking for a jeweler they can trust!

EDIT: as of 10/13/26. Sarah did indeed use the word "fake" because my partner was there with me and…read morewas also upset by Sarah's attitude. We were told a scratch test could be done, and when Sarah came out, she said "we only do scratch tests on items if you want to sell it." We obviously we are there to sell it, as I told the nice receptionist woman. Sarah touched it once and looked at it for two seconds, and then put it down and said, "it's fake. sorry." And walked away. No explanation or anything as to why. I get it if someone is having a bad day, but don't take it out on new customers. 10/12/26 Took in a piece if gold jewelry I found on the side of the road, and I wanted to see if it was real or not. I did some at home tests to see if the piece was real, and it was showing it was. The receptionist woman was super sweet, but the woman who took one look at the piece and said "it's fake." was so rude and condescending. Sure, the edges of the jewlery piece was oxidizing, but that doesn't mean the actual chain is fake. She was looking at me like I had no idea what I was talking about. Didn't even do any tests to double check. Rude, definitely not going back.

oh wow, what can I say about these guys? Just absolutely perfection when it comes to the service of…read morethese men they were just phenomenal and helping me with everything I needed from start to finish. They were honest they were also the ones to give you the most for the value of my pieces I forgot what I even brought into be honest, but they did help me so much with everything and they told me to take a ring that I had somewhere else to get it appraised so I get top dollar for it, which was really nice of them

I understand what the owner is saying and of course no one expects to be paid retail prices for…read moregold. However, gold has a clear melt value and the offer I received here was far below what other reputable buyers were willing to pay. I have sold to this business many times in the past because I believed they were honest, but after comparing offers I now realize I have probably missed out on a LOT of money. This time they offered me 300 dollars for my gold, while another gold exchange offered me 800 dollars for the exact same items, which matched the current melt value. It also makes me think about people who really need the money and might not know they could get a much fairer offer elsewhere. Because of my experience, I would not recommend this place. I strongly suggest getting multiple quotes before selling to make sure you are receiving a fair price.

First time ever selling gold. I came here because of the good Yelp reviews compared to other gold…read moresellers. It's a jungle out there with gold reviews. I don't venture into Hollywood all that often these days and honestly, the traffic in the area is less than ideal. When I got to the establishment they had heavy duty barred doors that I need to buzz into. Sorta like entering the area from Men In Black 1 with all the security, minus the aliens. Wait? Anyways, the guy I dealt with, likely the owner, was really chill. He gave me more than I thought I would get for a single earring. My wife lost her other earring and we had no need for 1 earring. All in all, if I ever needed to sell gold again I wouldn't even research another place. This is the place I'd go to. In this instance Yelp served me well and guided me to this place and I'd say it's a good place with good value. I did the math for what spot gold was and the price given to me was fairly close to spot gold, given that most places will do 70-90% of spot gold price.

Igor is kind and honest - you can ask as many questions as you need. If you align on an exchange,…read morethe process takes all of two minutes. Would suggest going here if you don't want to spend time and effort trying to sell jewelry on your own through eBay, etc.

Great Honest Service. Very knowledgable friendly service…read more Highly Recommended!!!!! You're in good hands & it's easy to know that you're being treated with utmost honest dealers.

Very accommodating and they appraised my jewelries higher than anyone else. The people were…read morecourteous.

The repair shop is located in the back of the market -- worth knowing so you don't miss it. We had…read morea few custom silver pieces made here and couldn't be happier with the experience. The staff was professional from start to finish, and the artisan who worked on our pieces was fantastic -- clearly skilled and clearly cared about getting the details right. Pricing was fair for the quality of work we received. Highly recommend if you're looking for custom silver jewelry done right.

The artisan's understood what I wanted and told me if the changes were realistic. I appreciated the…read morehonesty. The deposit rates were reasonable. I will us them in future.

A huge thank you to Montrose Jewelers for repairing my Grandmother's ring. In the madness of…read moreevacuation during the Eaton fires, I had slipped this ring on my finger and then realized it had vanished. The next day, I found it in the street, the ring having slipped off my finger. It had been run over by my car and smashed. Today, I finally took it in to see what could be done. I was told there was a good chance the stone could crack due to the heat necessary for repairing the band. But, it didn't. This ring is now just like it was. It holds many memories for me and I'm eternally grateful for this skillful repair (same day and reasonable price, too!)

I brought my engagement ring in for a rebuild and to add diamonds to it. Greg and the team went…read moreabove and beyond anything I could have imagined. They were able to reimagine my ring while keeping aspects of the original all while getting it finished for me 2 weeks ahead of schedule. This is the place to go for all of your jewelry needs!!

Jack was very friendly when I walked into the store to sell a ring. He was respectful when I told…read morehim I planned on getting a few quotes. I ultimately decided to sell the ring at his store after visiting some others. The process was fast and easy. I'm thankful to Jack for the pleasant experience, and I highly recommend his business!

I brought in **36.8 grams of 14K gold scrap** and was paid **$2,070** total…read more After getting home and recalculating everything, I realized the payout was extremely low compared to the estimated melt value at the time, which was around **$3,264**. That means approximately **36.6%** of the value was kept. For people who may not know: * A very fair/refiner-level buyer often keeps around **10% or less** * A decent local gold buyer usually keeps around **10-20%** * Keeping over **35%** is extremely high I do want to be fair and say this was partly my mistake because I should have slowed down and double-checked everything before agreeing. I had calculated my gold beforehand, but once the pieces started getting separated, weighed individually, and moved around during testing, I got confused and didn't stop to fully redo the math in the moment. It wasn't until I got home and sat down with the numbers that I realized how far off the payout actually was. At the same time, this is also why I personally would not return. An honest buyer who is trying to build trust and long-term customers usually does not let someone walk out with this large of a gap without at least explaining the percentages more clearly or offering something closer to a fair market payout. I'm posting this mainly as a warning for others: if you're selling gold, especially larger amounts of scrap gold, know the approximate melt value beforehand, take your time, and get multiple quotes before agreeing to anything.

My experience with Mr. Golden silver is one for the ages. I have never been somewhere where someone…read morewas so honest and forthcoming with all the facts even though it was gonna cost the money and they could've very well screwed me because I didn't know anything about it but he wasn't. He was very honest even though it was gonna cost him thousands of dollars to buy what I had a steel told me the truth and I really appreciate that that goes a long ways with me. I recommend this place to any and all that are trying to conduct a business whether you're a professional addict or amateur please go and see him, you will not regret it..

Never coming back here. The owner was very rude and had horrible customer service. Gave me a…read morelow-ball offer on one piece inquired about and when I rejected the offer, his pride got hurt and he refused to give me prices on the other items I brought in. Ok fine. What was not ok was that he it upon himself to mansplain to me and wouldn't stop when I tried to leave. I've seen other similar reviews and after this experience I will never be coming back and would highly advise others to avoid if possible

I brought in a necklace for repair, and the gentleman who helped me was incredibly kind and…read morethoughtful. He repaired the chain on the spot, which meant a great deal to me since I wanted to wear the piece to an important family event. I also asked about resizing a watch, and his honest advice and careful observations helped me rethink the best approach. I truly appreciated the patience, professionalism, and care throughout the experience. I highly recommend Best Jewelry and Watch Repair.

All the reviews are true, amazing guy who runs the shop. Knowledgeable, helpful, good energy & a…read morereasonable price...