Great place to cash checks and get a nexscard debit card. I have been coming here since 2007.read more

Awesome place! Very helpful with all the questions I had. Cashed a check for me. Very nice guy!read more

We have had checking and savings with CUOne for six years, and have never encountered a problem…read more Not one rude person, no problem with accounts, and very helpful customer service on the few encounters I've had with them. For example, our debit card number was stolen but the problem was resolved with no cost to us for the charges and we had new debit cards in hand the next morning. Cash-back and fee-free checking ftw. The interest rate on the account could be higher (.05 is definitely not competitive). Of course BofA used to charge fees left and right, and I don't remember any interest or cash back from them. Seriously, I see all these rotten reviews and I couldn't have had a more opposite experience with this CU.

Strike 1 Stop stealing peoples money. I bought a car 11…read moreyears ago. The dealership selected Credit Union One because they had the lowest interest rate. However, I never got a payment book. I called and was told that the machine that makes payment books were broken. I was sent a cut out coupon that contained the info needed to identify my account when I send payment. Strike 2 I was given a savings account with the loan. I sent would send money to account. I got a check for $300 and was told the account I received was not to be used for savings but to identify the account. I opened a savings account. Strike 3 I retired in 2024. I tried to close the account but was told to leave it open I case I needed to get a loan. I didn't do anything with the account for a year. I got to check the $200 is gone! I got no notices or anything!! $200 may not be much but to a retired person it is. Definite crooks! Consumer beware!!

Horrible place ! stay away don't waste your time or money on any junk being sold here ! I bought a…read moremini van for a pretty decent chunk of change and in less than a year my engine blew ! Complete nightmare

From the owner: Running since last 20 years. Come on over and get yourself a nice car.read more

I must disclose that this review is for Huntington Bank and not specific to this branch. I gave an…read moreextra star for the staff because they are very friendly and helpful. It's the bank policies and bank machine I found completely frustrating. First, the bank machine was out of order the two times I needed to use it, which were random times. When the machine did work, it did not allow me to withdrawal anything but multiples of 20. I don't like a machine to tell me what I can have - if I need 50, I don't want 60. !!! Second, the on-line website required specific numbers/letters/symbols for a passcode like every other secure site, except theirs was such an obscure sequence that I never could remember my password and UN-like other sites, none of my computers or devices would remember my passwords despite me ticking the box "remember me" and so every time I needed the bank I had to reset my password. Third, the branches were not prevalent. So I could not find one to use it. The branch in downtown Ferndale, has only street parking which is always full. Not again with Huntington Bank.

negative 100 stars. unqualified ppl work in their dispute dept. hopelessly unable to resolve…read moredisputes. will be closing acct asap. terrible customer service.