Lourdes was a great helper. Always a great help and very fast at completing the sales.read more

Extremely helpful and knowledgeable was in and out quickly handled everything professionally…read moredefinitely becoming back again

JENNY IS AMAZING!! A…read morehuge "Thank you" to Jenny!! My husband Joe went to continental to make a transaction and for whatever reason he was having problems where he went. Jenny was very understanding to his situation and it seemed as if she performed a miracle or something because the next thing you know the he walked out of the place a very happy man! He's taken care of things here before and never had issues but today was different, Jenny went above and beyond and we felt it was only right to publically thank her.

Fast service, the lady that was there answered my questions and was friendly. I was satisfied with…read moremy interaction and glad this place is not far from my home.

This is the worst place ever to come cash a check they ask u for to much Info then take over 30 min…read moreto input ur info then they gotta verify The check then get it approved whether or not they can cash it after they've gotten all your information three referrals all your work information they still haven't decided whether or not they're going to cash your check and in the end for me still didn't cash my check But yet got all my information phuck this place they swear I'm buying a gun the fat chick at the window takes her damn time even if u tell her u have an appt. It seems to make her go slower I would give no stars if I could this place sucks big time!!!!

Worst service, all the time this place has only one or two cashiers, plus the pace is so slow worst…read morethan the DMV and that's slow. The cashiers are always grumpy and not welcoming, honestly this is the last time I waste my money or time here

Amazing Customer Service The agents are very fast with the…read morequotes they find you the best price Highly Recommend

Veronica is very hard of hearing, inconsiderate and very rude. They claim to give you a courtesy…read morecall to remind you when your payment is due but did not. I asked for extension on due date and she said they charged my account already, and the day wasn't even over yet. Very unprofessional, this will be the last time I do business here. When I asked why I didn't receive courtesy call she replied "oh well" and made no attempt in apologizing. She also try's to demean you by constantly asking "what's your name again". Establishing no connection with the customer.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. There are no hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was grabbing cash from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is decent. They do share the lot with several other establishments. It can be busy, so the lot may get full. If that happens, just park on the street and walk over. No big deal. Establishment: The establishment itself is very clean, neat, and organized. They definitely have the best rates in town. Whenever I travel, I always go to them to exchange my money. Btw, know your social security when you come here. I forgot mine kinda, and I had to go to the back of the line to figure that out and let others go ahead of me. They will ask for your social if you exchange more than $1,000. Staff: The staff here are very fast, friendly, and helpful. They accept cash.

La señora María no quiso hacer su trabajo de llamar a western unión., tenía un refund que recoger…read morey hiso que yo llamara cuando le dije que ella tenía que llamar me ignoro totalmente, personas como estas que no les gusta su trabajo y no quieren ayudar al cliente no deberían de trabajar en estos lugares.

The year was 2025 and I was feeling finer than 20 mother flowering dimes. Just kidding. I called…read moreand asked if they were able to cash a settlement check that I had received because I was disrespected at Walmart. A class action one so I thought this place was going to be packed because everybody gets disrespected at Walmart, you feel me? Anyway, they close around 8:00 p.m. if I remember correctly. I called at 7:30 or so and asked if they would be able to help me out with my big baller check. They said sure and asked how much it was. That's when I got nervous. A lot of people and or check cashing spots aren't used to people that handle this amount of money like myself. I let her know that it was about $21 and change and she said oh okay yeah come on in. The relief I felt was similar to the time I left the Jerry Springer show studio after finding out that the baby was my best friends instead of mine. That is probably one of the best moments of my life. Anyway, going back to the phone call. I was greeted with the angelic welcoming warm voice of a young lady named Maria. She told me her name and I thought it was talking to Aaliyah. She really rocked the boat when she told me that the check amount wasn't anything but a number I'm just kidding none of that happened but she was very professional and welcoming over the phone. So I showed up 45 seconds later drunk as hell jk again but yeah it was the smoothest a check cashing transaction has ever went. She was fast friendly and professional. I would say more but I'll just say that the customer service was exceptional. Maria was the best and she's a dodger fan so extra brownie points for her. I love you, Maria!

I had an emergencency where I needed a quick loan that day . Maria was incredibly helpful and made…read morethe whole process quick and stress-free. She was kind, professional, and efficient. Great customer service!

Very professional, applying was not difficult at all, and the fee was reasonable. Definitely the…read moreplace to come if you need a loan. Clean office, easy to find, and a very nice lady will attend to you with courtesy and patience.

Please come see Mercedes! Great customer service & very helpful, friendly & amazing! I recommend…read morethis place!

They refused to cash my tax return because I was a new customer. They treated me like I had a fake…read morecheck. It was a holiday and my bank was closed. They'll never see me here again.

Went to this location for the first time to do a simple check cashing and had no problem at all…read more They have another location located on the corner of CONCOURSE and WHITTIER in montebello, CA I went first and was completely turned away by the gentleman in there today. I couldn't understand his philosophy on cashing a simple CHECK. This location just had to verify, check my ID, and hand me the money. This happened in less than 10 mins tops. I had a short conversation with the man at the previous location regarding it being a small company, and they only cash out of state checks as opposed to local checks. I said so you don't do any LOCAL checks, he said well we do just not when they are this close etc. etc. It was unprofessional and a BOLD FACE LIE. For that location they get NO STARS. I was not happy at all with the service received from that location, but this location doesn't deserve to suffer for what that location did with their unprofessional practices. The lady was very helpful, quick, and happy to help which I really appreciate as I'm not dealing with any banks at the moment. Thank you SU CASA DE CAMBIO, you made my day. As for the previous location, shut it down or get rid of the lazy workers there and make it a 5 star company. BTW this happened today about 30 mins ago, so you know who was working the shift.

Hi everyone, just a heads up. This location tried to scam me of $100. I paid for my money order and…read moreit was counted by the employee (and of course myself) the female employee with red or faded red into orange color tried to scam me and said I was short $100 after my money order was printed and handed to me. They have a separate location on Norwalk blvd that has never done that. Anyways just count your moneys fyi the money order was never cancelled. No one reached out to me about anything.

Worse place to do business, they charge to much it's almost extortion, don't know how they get away…read morewith loan sharking, they are a disservice to our community, it's like they targeted our community to shake us down when we're behind or in need. A one star is too much, when I asked for service on my account, they used profanity in Spanish to hide their comments.