Since I stopped shopping at Subway, I have been buying Sub sandwiches at Caseys. All in all the sandwiches have been quite good. Unfortunately, the service is what has been iffy. On 1-25-20 I stopped in to get two sandwiches. There were two guys back around the pizza building counter when I approached the ordering counter. The one asked me what I wanted and I told him. He didn't know what I was talking about so I literally read off the menu the name of the sandwich and the ingredients. Come to find out he was fairly new, so I will forgive him that. What's not really forgivable is the fact that he did not change the gloves he was already wearing when he started making my sandwiches. The other guy finished up a pizza order and then came over to start cutting up ingredients for the sandwich counter. After leaving the pizza area he didn't change his gloves either before he started handling sandwich ingredients. Then he started coughing. I don't know if it was a cold cough or a tickle in his throat cough, but either way, he never covered his mouth. He eventually came out around the counter to get something to drink from the fountain dispenser and then went back behind the counter. He never took off his gloves. Never washed his hands. At that point I was really tempted to say forget the sandwiches and walk out, but I was hungry and wanted my supper. That choice was my mistake.
The guy making my sandwiches just needs some more training in that area, but both men REALLY need some sanitary training.
I have had other employees make me sandwiches there that were very good at their jobs. So I know it's possible. Somewhere somebody is dropping the ball in the training department. read more