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    Casey's

    3.0 (6 reviews)
    InexpensivePizza
    Closed 4:00 am - 11:00 pm

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    4 years ago

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    Casey's

    Casey's

    2.0(2 reviews)
    0.6 mi

    I visited the new store in Butler Mo today. I do have a few…read moreconcerns. The girl I ordered pizza from could not tell me how many pieces were in the various pizza sizes. The checkout lady just stood for a moment and starred at the money I had given her, not sure if there was enough money or not enough. The money in the drawer was all upside down and backwards. When i worked retail, we were taught how to count change back to customers, even when the register told us how much to give back. Also, the money in the drawer had to be all face up and facing the same direction. This training took about 2 hours and saved the store a lot of money. Please take this review in the spirit it was given, as a helpful reminder that well trained employees are the best employees.

    I looked in the mirror. I am not invisible. So, why didn't any of the three workers acknowledge my…read morepresence at the pizza pick up spot? When they finally did, I was told it was coming out. Five minutes later, nothing. Email said pizza would be ready at 6:17 pm. It's now past 6:30 pm. I went to the manager who said all the things they're supposed to say, refunded my money and gave me a coupon for breadsticks...wooo. But the icing on the cake was both my pizzas were cut into squares because they were thin crusts. Apparently, I needed to tell them to cut it into slices. Really? How hard is it to add a line of code asking if I want it cut into squares on the ordering page of the app?!! Refunding my money and saying sorry just is not cutting it. You've lost this customer.

    Casey's - pizza - Updated May 2026

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