Called on a Tuesday afternoon, they had a technician to me Wednesday morning. Technician was friendly, professional, arrived within the stated two-hour window. The job was small and completed in about 20 minutes. However, I guess they charge a minimum of one-hour and a 20 dollar truck fee. That seems pretty standard. These guys are not quite in my neighborhood, but close enough. I try to use neighborhood businesses when I can. I will call them again, if I have another electrical issue I cannot handle myself. read more