I am embarassed it has taken me so long to give Dr. Cook and his incredible staff this stellar review!
No words to do this justice other than to say Dr. Cook is ROCKSTAR. Particularly since he likes to sing along and rock out to whatever fantastic radio station it is they always seem to have playing. No muzak here folks!
I have awful teeth that I have horribly neglected for some years now. I have terrible dental anxiety and avidly avoided the dentist even after I had dental insurance in my adult life. About 4 years ago, I finally decided to be a grown-up and go get what I knew were some mega-cavities looked at.
With much trepidation, I started the online process of researching dentists in my area (at the time Somerville). It didn't take long to find the visible following and fan base Dr. Cook has developed. I swallowed all of my anxiety and got myself booked for an appointment with Meg.
The day of my first visit, I was literally hyperventilating I was so nervous. Unlike some folks, I knew my mouth was in rough shape and going to need some work. I had also never had my wisdom teeth out and suspected that I was going to need to be referred to an oral surgeon. The visit felt high stakes.
From the minute I walked in the door, I realized my nerves were fore naught. From the lovely receptionist who greeted me and reviewed my insurance in fabulous, informed detail to the free toothbrush when I left, everything was top notch.
Meg is a dental angel as far as I am concerned. She has a feather light touch and warm demeanor that will put almost anyone at ease. She both honored and respected my anxiety, keeping me informed each step of the way what was happening and was very attentive to any pain I might be experiencing. Similarly, she avoided the lectures that so often come from not visiting a dentist for so many years, knowing how anxiety provoking this was for me.
The highlight of the visit definitely came in my first interaction with the good doctor himself. From his warm bedside manner to witty banter with both myself and Meg, he put me right at ease. Dr. Cook also avoided the lectures, speaking frankly about the needs of my teeth, but embracing that I had taken the step to come in at all.
Fast forward to 2010, due to both budget and time constraints, while I kept up with cleanings for a while, I wasn't able to get a lot of the work I have needed done at that time. I just returned to Dr. Cook today for a LONG overdue cleaning and the scheduling of many appointments for further work.
Despite their incredibly hectic schedules, they squeezed me in for both a cleaning and visit with Dr. Cook on 24 hours notice (thanks guys!). I also had the chance to try Corey, one of his newer hygenists. While I will say that I prefer Meg, she took great care of me and even gave me some mild numbing gel to ensure my visit wasn't too painful.
A word to the wise: New patients looking just to get in the door for basic care and cleanings are likely to wait 10-12 months depending on how booked the schedule is. However, urgent needs (pain, fillings, root canals etc) are generally seem more quickly. You should also get yourself on the cancellation list, and they will call you if a space opens up. I've had good luck with this when I've had to cancel a cleaning last minute in the past.
Regardless of your fears, phobias, concerns or past experiences, give Dr. C and his amazing staff a chance. I promise, your teeth will thank you! read more