Connie and Kelley are on the ball!…read more I've dealt with several other property managers over the years. They all felt a little lackadaisical to me. There was rarely a sense of urgency about anything. It seems like they just did whatever benefited them rather than their clients. Not so with Hummingbird! They've got a structured system and they stick to it. They're smart, gracious, and tough when they need to be... sometimes even with me. :) It's a refreshing change of pace.

I inquired with Hummingbird about renting out my house, and Connie replied back promptly. She…read moreeven came out to tour my house on the same day. She was very thorough and answered all my questions, including responding to texts over the weekend. I decided to sell my home rather than rent, purely due to financial reasons. Connie even offered that she thought that selling was likely the prudent financial choice for my family. However, had I chosen to rent, Connie would have gotten my business.

Velocity Property Management - All Smiles Until You Apply…read more At first, the leasing agents at Velocity Property Management were friendly and helpful--until we submitted our application. The moment they had what they needed from us, their attitude completely shifted. Communication became rude, dismissive, and honestly, unprofessional. It felt like we went from being potential residents to a complete inconvenience overnight. They were more than happy to show us a run-down property on the outskirts of town--something that was barely livable and definitely not worth the price. But once we asked real questions or needed follow-up, they acted like we were bothering them. The shift in attitude was so blatant, it was insulting. If you're considering renting through them, be warned: the fake kindness disappears fast, and you're left dealing with a team that clearly doesn't care about the people they're supposed to serve. If I could give zero stars I wouldn't even do that.

Lindsay did a great job renting my place in Bend. She was…read morethorough, knowledgeable & so helpful advising me. I am more confident in my well screened new tenants that got in quickly during Covid 19. I recommend them.

Elevation PM is second to none! We rented with them for 3 years and they made the process of…read morefinding and staying in our rental smooth and easy. We moved to Bend from across the country and weren't able to see the home in-person before moving in. The EPM was incredibly helpful, clear, and fast in communications and processing our applications. That level of professionalism was maintained throughout our 3 years with them. From the owners to the office and maintenance staff, everyone was kind and responsive. We couldn't have asked for better and would recommend them to all!

As out-of-state property owners we felt the team at Elevation went above and beyond to help us get…read morequalified renters and maintain our property. They walked us through the whole process, screened applicants, and always worked closely with us and our tenants. I would highly recommend trusting them for property management.

They wouldn't return my deposit so, after numerous requests (and being ignored), I finally sued…read morethem in small claims court. That got their attention!! Suddenly, the day they were served court papers, I received a response. They "meant" to send my additional deposit back but it got "lost somewhere". I received my deposit PLUS additional fees for the certified letter and court fees. I gave them 2 days to pay me and got my money immediately! Unfortunately, it had taken 6 months of fighting with them before I finally received my money. This company is pathetic! They know they can get away with this behavior even though it is wrong and unethical!

Rented through this company a little over a year ago. Will absolutely be the last time I even look…read morein the direction of this company. I cannot say enough bad things about them. Rude, combative, threatening, etc. and incompetent. I'd rather live in a tent than rent another spot from them. They threatened us when we didn't have the lawn "up to standard" and watched us under a microscope. When we contacted the HOA of the neighborhood they were always on our side and hated this company as well. Do yourself a favor and look elsewhere. No matter what they offer, it's not worth it. You'll be much happier in the long run

As a renter for over a year, Superior is the best property management company my wife and I have…read moreever worked with! Everyone has been incredibly helpful, responsive and friendly at every step from touring the property to maintenance requests. Dan is an absolute legend when it comes to coordinating repairs and maintenance. Unlike other property management companies we have rented through, Superior actually feels like they have our best interests in mind and have been extremely accommodating and communicative. I highly recommend them to anyone looking to rent in Bend.

If I could leave negative stars I would. This company is so un professional, every single person I…read morecame in contact with was rude and spoke down to me. To top it off they just lied and said that my current landlord said she was not aware I lived here with my fiance. She's known about me since before i moved in, we have a very good relationship with her and she enjoys us a tenants. We had a bad feeling the entire time about this company and it was right. They wasted our time on a house that has been up for rent for months , which clearly is their fault. I would never rent from them or use them for a rental property. Also after talking to multiple people in Bend, I have learned they use rental history as a reason to deny people falsely all the time. Even rental owners are extremely upset with this company.

Kelly has managed our townhouse for over 2 years. She found our tenants and has managed all…read moreproperty details as needed. She has been able to coordinate all maintenance issues that have occurred and emails us updates on a regular basis. She is highly competent and we are extremely satisfied with her her services. We would not have been able go manage without her. We highly recommend Kelly at High Country Property Management. Marie & Rob Hitchcock

Nothing but excellence from this small property management business. Kelly and her team have been…read morefantastic to rent from in every aspect. From day one, their service has been responsive, kind, genuine, and forthcoming and the value of what they offer can not be understated, especially in Bend where finding good housing is quite difficult. Every interaction with Kelly has been one of the highlights of my day, as we generally talk more than just business. These are people who care about their tenants and their clients and it shows. Will hope to rent from them (at least until I am able to own) for the foreseeable future!

Incredible experience with Mt Bachelor PM company! Appreciate their quick response, emails and…read morephone calls whenever I needed their help.

Just be prepared for getting feed out of your deposit with these people. They do everything they…read morecan to find ways to get money on top of rent from you. We had the house professionally cleaned including all the carpeted areas. I took pictures of the entire house inside and out. yet they charged us 1700.00 in misc. bogus fees including 400.00 plus in cleaning fees. They are also very unpleasant to communicate with. The dishwasher and ice maker were broken almost the entire first year lease. I would not recommend these people. We are with another property management company now, and they are amazing.

Have sent documentation of neighbors playing loud music, substance use on the property and trash…read moreaccumulation on multiple occasions and the property managers won't even respond to my emails anymore. Would not recommend for owners or tenants.

Don't waste you're time with this company they are so unprofessional and they are pure lazy when…read moreyou make a maintenance request . They either cancel you're request and/or nobody follows up. They don't pick up the phone half the time. They are the fourth property management company during my lease they never got important documents from the previous company. They are just scammers.

I realized that it has now been 5 years ago that I left my review and wanted to provide an update…read more I still LOVE these guys! They provide a stellar property management service that is both firm and fair from both sides. Communication is a pleasure even if its bad news. They are my partner and my "team Bend!" and I'm so grateful for their work. I even brought my dad by to meet them one time when we were in town. He's always managed his properties on his own but he could see what a good thing I had going there! Thanks again you guys! :)

Becky and her team were by far the most outstanding property management company we have worked with…read moreto date in Bend. We have been renting for 2 years now. We have been in multiple locations and worked with multiple property management companies. From the tour to the application to quickly expediting a move-in date for us, they were top-notch. I really can't express enough, that as I tenant, I wish all home owners looking to rent their properties in Bend would chose this company. There are so many Property Management companies here that are completely horrible to work with, and the process is painstakingly draining to rent from them. I highly recommend you go with Preferred Residential and their exceptional staff. ( Koby is outstanding and quickly addresses any needs ) You won't be disappointed.