We had a great experience working with Kristi. She was easy to work with, helped us navigate…read morethrough challenges and made the process easy. She is extremely approachable and thoughtful in her communication, and we appreciated the expertise she provided!

Called to interview them to represent us in a purchase and only got a a short 10 minute…read moreconsultation where the interest didn't seem to be there.

We worked with Courtnay Phillips as our realtor at High Desert Realty and felt incredibly fortunate…read moreto do so. I'm not sure we could have performed our home purchase in Bend without her. We connected with her from all the way in Maryland, and despite being across the country, she facilitated the entire process. Courtnay is incredibly knowledgeable about the Bend market, the home buying process, and most importantly she's very patient and focused on what we needed. She constantly fed us information when we were remote so that we could research and keep up to date. When we were finally in Bend, she coordinated the entire process. Setting up walkthroughs, helping us with an offer, the mortgage process, closing, connecting us with her contacts to help us with various things. Courtnay was incredible and indispensable in every way. Highly highly recommended!

We came to Oregon from out of state for a tight 2-week exploratory trip, with a very specific list…read moreof must-haves for our new home. We weren't sure if it was even realistic to find something that checked all the boxes in such a short window, but Courtnay Phillips made it happen! Against all odds, she found an expired listing and made 60 phone calls attempting to connect with the owner. On day 5 of the trip, Courtney helped us put in an offer, and got it accepted. Courtnay's persistence, market knowledge, and refusal to give up until we had exactly what we needed turned what could have been a stressful scramble into a smooth, exciting success. We are so grateful for Courtnay's communication & genuine care for us. Courtnay serves from her heart, offers hard work and is a true professional.

Lived at one of their properties for a year. Cleaned and fixed multiple problems while living…read morethere. Spent hours weeding and fixing grass in the back yard. Put 20 bags of mulch down in the back to replace what was barely there when we moved in. Caulked all the windows since it was old and dry rotted. Still got charged $1,000 on move out. Overall they were responsive to all of the problems we had with old appliances and plumbing problems while living there. We scheduled early to use their only authorized cleaner before moving out, they text they day before the cleaning to say they couldn't do it, then hummingbird charged an extra $300 cleaning fee since we didn't have it done before move out. Even though it was their preferred company that messed that up and we sent them proof of booking in advance and that they cancelled for unknown reasons. Don't know if this was a game to charge us more or not.

Connie and Kelley are on the ball!…read more I've dealt with several other property managers over the years. They all felt a little lackadaisical to me. There was rarely a sense of urgency about anything. It seems like they just did whatever benefited them rather than their clients. Not so with Hummingbird! They've got a structured system and they stick to it. They're smart, gracious, and tough when they need to be... sometimes even with me. :) It's a refreshing change of pace.

Carrie was an incredible partner throughout the process of selling our home. Her support began well…read morebefore we ever listed--she offered thoughtful guidance on how to prepare our home for the market and helped us make decisions that truly made a difference. Throughout the experience, Carrie was steady, responsive, and deeply committed. She went above and beyond at every step, always looking for ways to support us and ensure our home was presented in the best possible light. She did everything she could to help us find a buyer for our home. We always felt we were in capable and trustworthy hands. Carrie genuinely cares about her clients and brings both professionalism and heart to her work. I would absolutely recommend her to anyone looking for an agent who will go out of her way to do the very best for you.

Carrie was an amazing realtor with top notch expertise in all things real estate! Carrie expertly…read morehelped us sell our home from advice on how to show our home, great MLS write up and professional pictures to helping with escrow paperwork and follow up to ensure timely processing and completion! Carrie managed us thru several offers and guided the process expertly and efficiently with our best interests first and foremost! I would recommend Carrie as your selling or buying agent . Her expertise will guide you professionally and thoroughly!

We used Shelley Griffin at Harcourts The Garner Group to sell our home. She and her business…read morepartner Justin Earl were consummate professionals, guiding us through the process with professional and personal expertise. Their connections in Bend, the sheer volume of work they do in our area, their high standards and great communication--all of these things meant we had a seamless selling process. We will use them every time we have real estate needs in the future.

This is a highly unethical real estate group. I own lots of properties and I am a landlord and a…read moretenant. I have been a landlord since 1981. I would never use this organization to buy sell or rent list or do business with them in anyway shape or fashion. They are uncommunicative they lack Ethics and don't do business in good faith. I rented a property on December 8 signing a lease that was fully executed and legally ratified and gave the owner a security deposit. Over the past two months we coordinated my move with the owner making sure the utilities were in my name and making arrangements to pick up the key on the move in date which is February 1. My family made arrangements to fly in to help me with the move and I paid a mover as well. There were a great deal of arrangements that were necessary and I forwarded my mail. This last Friday less than a week before my move I received a casual email from the landlord that she would not be allowing me to move in. She gave no excuses or reasons. I found out that she had actually sold the house and never took it off the market during the period of time that she showed me the house, executed the lease, took the security deposit, and coordinate my move. Thinking that she had an obligation to at least tell her buyer, the title company, the broker, and all associated contacts, I contacted the Harcourt Garner group to try to gain some assistance. They would do nothing! They referred me to their attorney who stonewalled me at every juncture. They are unethical and a bad neighborhood and community partners. The bottom line is doing business with them is a risk and I would never take it

Sabrina and her team were great. Very professional and thorough. I can see why our Realtor, Deanna…read moreDavis, likes to use them.

How to write a bad review for this company?? Here goes.... When trust is such an important aspect…read moreof buying a home, First American is NOT the company to use. They will tell you a closing cost price and then change it on you after you have already paid THEIR price. The absolute worst thing to do in any service is to UP the price AFTER someone has already paid.... And to TOP it all off, the closing date was pushed back.... so if you would like your TIME and MONEY abused, this is the company for you and your loved ones! For your title needs, there has to be a more honest and trustworthy company out there.

Came to Bend from out of state. We found Sudie and she was fantastic. Her knowledge of all the…read moreareas was invaluable. She has great knowledge of neighborhoods, HOAs, geography and market value. She is also great for restaurant recommendations. We looked at a lot of houses in a short period of time. She worked very hard, was very detailed and was just fun to be around. Once we were under contract her attention to detail and follow through were outstanding. We have purchased a dozen homes and Sudie is the best realtor we have used.

I found Sudie through Yelp, and I'm SO glad I did. I'm new to central Oregon, and it was hard to…read morefind a realtor that was genuinely interested in selling us a home rather than a high priced house. Sudie went above and beyond throughout the process and recommended us an awesome lender. Sudie listened to our needs and was on top of the whole process, and when one door closed (house sold) she already had other suggestions in mind for us to check out. If you want to work with a down to earth friendly realtor, Sudie is the right person!

Hello - Beware of Pahlisch Homes! We purchased a brand new house from them. We have had now 5…read more(FIVE) water leaks. The first occurred about 3 years after we purchased, and they said "no warranty". 4 more leaks later, and I think it is workmanship that is the problem. And they don't stand behind their workmanship. How much to fix? So far, almost $200,000. Yes that is right, almost $200,000. And absolutely no contact from Pahlisch in response to our requests to discuss. So, be thoughtful and plan to go it alone if you have issues with your Pahlisch Home! Maybe, don't buy one!

I absolutely do not recommend Pahlisch homes.. We bought our Pahlisch home around September of…read more2024. We bought an empty plot to which our house would be built on. From the start, we had significant issues with the response time and lack of follow through of the staff in charge of our prior move in duties. We were the second to last faze built, however, the staff acted so incompetent that it seemed like they were still figuring things out. Our questions often went unanswered or, it took several attempts to get any answers at all. Most of the time the staff acted like we should just understand and most answers were a "just trust us" situation. Our home was completed around late January and we moved in on February 14th 2025. We began the final arrangements such as walk throughs and orientations about our new home prior to moving in. The condition of our home at our first walk through was AWFUL! Our house look absolutely terrible.. there was messy paint and SO much sloppy work and issues to fix! So, on our next walkthrough, where we do blue tape to indicate areas that need to be fixed/improved, they had clean it up a tad since we showed such dissatisfaction first time. However, the house still looked terrible. Now, one thing to I need to highlight is that they literally told us that the method was to stand SIX feet away and anything we see from that distance will be noted and fixed. We thought that was ridiculous so we took it upon ourselves to look closer. Upon doing that, we noticed how horrible the lack of attention to the details was made. We practically covered the walls with blue tape. We also noted significant issues that took more extensive measures to correct. These particular issues were set under contract so, they had to be signed off on by a supervisor after completed. One of these issues was a large patch of blue paint on our porch.. One other thing to note is we did not get to sign off on these issues.. they, once again told us to "just trust" they were fixed.. They told us that they would be fixed because if they weren't, Pahlisch would be breaking contract. So, once again, as mentioned, a "just trust us" situation. The week we moved in was the one time it snowed here. Snow was covering everything on our final walkthrough. In fact, it was quite dangerous for us to even get to the house. The circumstances were bad but we had no choice considering our move in date was coming up in days. Back to the blue paint on the porch, our porch was incased in snow so we could not see the actual area were the blue paint had been. We barely thought about it because a supervisor had signed off saying it was fixed. Well, days later, as we're moving in, we notice the blue paint splotch is still there. It hadn't even been touched, yet, it was signed off on as fixed by a SUPERVISOR!?! This is just one example of their dishonesty. The pictures i will provide are on the day we moved in. This is the condition of our 100% brand new home and how it was delivered to us. So none of this is wear and tear.. this is the finish product we received our brand new home in. Basically Pahlisch does a sloppy job, then wants you to tell them what's wrong over a ridiculous process where they literally tell you to evaluate things at a distance. Instead of building a proper home, they do the bare minimum and only fix what the owner happens to notice. They are clearly slapping up these homes at a pace that MANY issues arise because of the sloppy work. Now onto the serious stuff. Since we moved in on February 14th 2025 (it is currently July of the same year) we have had significant issues. Our master bath had the floor installed wrong, causing it to have to be ripped out and redone.. of course we had to notice this, instead of the actual worker installing the floor. They first tried to fix it with a band aid on a bullet hole type of fix. We told them that was unacceptable and after pushing them, they finally agreed to replace the floor. And that's not all.. our garage door needed to be replaced, then, later, the garage door touch pad had to be replaced. Our cable jacks were installed wrong so rewiring had to be done by the cable company. Our laundry floor had to be replaced entirely after 3 months, and, just two days ago our AC broke. We are currently having 80+ degree weather and we have no AC. We moved in FIVE MONTHS ago and our AC broke completely!?! Now, they aren't going to do ANYTHING for us for FIVE days. We have a maintenance plan that we pay for that gives us priority. However, we were told this only applies to heating concerns.. something we were not told before. The employee from Pahlisch was incredibly rude to us as well. He was angry and insulting.. he acted like we had broken our AC and we were a nuisance.. pretty ridiculous.. I absolutely do not recommend anyone put themselves through this or throw away money for such sloppy, unacceptable work.

Elevation PM is second to none! We rented with them for 3 years and they made the process of…read morefinding and staying in our rental smooth and easy. We moved to Bend from across the country and weren't able to see the home in-person before moving in. The EPM was incredibly helpful, clear, and fast in communications and processing our applications. That level of professionalism was maintained throughout our 3 years with them. From the owners to the office and maintenance staff, everyone was kind and responsive. We couldn't have asked for better and would recommend them to all!

As out-of-state property owners we felt the team at Elevation went above and beyond to help us get…read morequalified renters and maintain our property. They walked us through the whole process, screened applicants, and always worked closely with us and our tenants. I would highly recommend trusting them for property management.

As a renter for over a year, Superior is the best property management company my wife and I have…read moreever worked with! Everyone has been incredibly helpful, responsive and friendly at every step from touring the property to maintenance requests. Dan is an absolute legend when it comes to coordinating repairs and maintenance. Unlike other property management companies we have rented through, Superior actually feels like they have our best interests in mind and have been extremely accommodating and communicative. I highly recommend them to anyone looking to rent in Bend.

From Northern VA to Bend, OR- needed to rent a place in a pinch. The fees were pretty incredible…read moreand a credit report had to be run just to SEE the rental (my husband was there at the time, but we were unable to see with an agent). We were "awarded" the opportunity to rent it and signed the lease effective 10/15/2025; not arriving until the day before Thanksgiving because of logistical and employment situations. The property was dusty and needed to be cleaned the day before move in. The oven and microwave were 30 years old and pretty much non- usable. We were visited by Superior once moved in to check the condition of the property. The ladies were nice enough but not what I would call concerned about a couple of problems with the property. The owner actually came to the house to install the oven and microwave because of the delay with them coordinating contractors. Thanks Nick! It was a nice enough property and the rent we paid was commensurate with the type and condition of the property. When we arrived, I had to replace toilet seats and hand clean all the glass lighting and replaced everything with appropriate LED bulbs. We also had to pay $750 to clean up the lawn that was left unattended for 45 days before we arrived. When we left, with the property cleaner than we had received it, Superior charged me $540 for supposedly cleaning it. I call BS on that. I was on my hands and knees in the bathrooms; again hand cleaned every lighting fixture; moved W/D to clean behind; wiped out all refrigerator and freezer shelves. and cleaned out the garage/windows and flooring. We also had the property outside professionally manicured and cleaned 1 week before we left ($450) . Stay away from any property managed by this company. They were not responsive (unless it was convenient to them) and they will take your hard earned money. If you have to use them leave the carpet dirty and the residence uncleaned because they will charge you anyway. As an aside, Mountain High is a very nice neighborhood that has very good and nice neighbors. A great place, but not if Superior is in the picture. *We gave them a chance to itemize the cost of the cleaning so we could understand what we got charged $540 dollars for, and they ignored our request*. That tells me all I need to know about their business dealings.