Grace was super nice and friendly. She smiled the whole way through. I was greeted very nicely by…read morethe manager of the store as soon as I walked in. Very friendly staff and super neat store. Keep up the great work guys!

Ordered online and accidentally meant to have the pick up method be curbside. Called and…read moreimmediately had someone bring out my order within 2 minutes. Great service!

Went in today looking for some shoes for work and Bennet went above and beyond to help me figure…read moreout what would work out best for me. I let her know I had complicated feet and it's hard for me to find shoes that are comfortable. She made sure to give me options and even educated me on the importance of insoles. I truly appreciated her knowledge and patience!

I have been a customer of REI for years, but my recent experience has left me extremely…read moredisappointed. REI has flagged my account as an "excessive returns" customer and now limits my purchases to effectively being final sale, even though REI widely promotes its customer-friendly return policy. What is especially frustrating is that the company has refused to remove this restriction despite my requests and despite my history as a customer. I understand that retailers need safeguards against abuse, but the process lacks transparency. I was not provided with a clear explanation of what specific returns triggered the restriction, what criteria were used, or what steps I could take to regain normal purchasing privileges. As a result, I no longer feel comfortable making purchases from REI because I am being held to a different standard than other customers while still paying the same prices. A return policy is only useful when customers can reasonably rely on it, and in my case that trust has been lost. I hope REI improves the transparency and fairness of its customer account review process.

Great range of parts for off road rigs! They installed a ComeUp winch that works great in my Jeep.read more

Exceptional Service & Family Vibes at Mule Expedition Outfitters - FWC Hawk Build…read more From the very beginning of my Four Wheel Camper journey, Rob at Mule Expedition Outfitters has gone above and beyond--every step of the way. There was no pressure, no sales pitch--just genuine support, honest communication, and incredible attention to detail. Rob has been transparent from start to finish, always problem-solving with heart and hustle. He literally went the extra mile to make sure I felt confident and cared for throughout the entire build process. Every single person I've met through Mule Expedition Outfitters has been kind, knowledgeable, and incredibly helpful. Meeting Ian, one of the owners, was a highlight--his humble, welcoming energy truly set the tone for the whole experience. As a woman navigating the camper world, I've sometimes felt overlooked or underestimated elsewhere--but not here. The team made me feel seen, respected, and truly part of the Mule Expedition family. There were moments when I was nervous and moments when I was thrilled--and through it all, they stood beside me, celebrating the excitement of this next chapter in life. I couldn't be more grateful. If you're considering a Four Wheel Camper, don't walk--run to Mule Expedition Outfitters. You'll be in the best hands.

The outlet mall in North Bend is pretty depressing as many of the stores have closed. One of the…read morelone bright spots is the Columbia Factory Store. There are some nice sales on Columbia apparel here. Found a great fleece full zip here for under $15. If you are looking for sportswear from this brand, I think it is worth checking out this store to see if you can find a good deal here.

Great deals $19.99+ fleeces, great clearance and 50% gloves and hats. Staff is real friendly…read more Great selection. Go stock up.

Friendly, knowledgeable, will special order ammo by the case. Good selection of firearms and good…read moreprices. Always happy to support local businesses!

I have been doing business with Fall City Firearms for several years. The staff is always very…read morehelpful! I have sold, purchased and had a number of rifles and shotguns shipped in from other states, i could not be more pleased with level of customer service!!!

I called asking about snap on bindings, Collin set them to the side for me and when I came in he…read moreremembered me and had it ready for me to try on. He put the bindings on for me and taught me what he was doing, amazing service. Collin is amazing!! Prices are very reasonable! 10/10

Colin went above and beyond the normal customer service experience. I got my bike back in tip-top…read moreshape with very reasonable prices. Highly recommend this store if you have any bike repair needs.