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Cascade Home Solutions

5.0 (1 review)

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5 years ago

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Cascade Fence & Deck - Deck installation, deck builder, wood deck, porch, deck installer, deck contractor

Cascade Fence & Deck

(275 reviews)

Cascade was great to work with - they have you video your project, send it in and they get you an…read moreestimate. Pretty slick. They came out to talk thru the project and discussed options but no hard sell (which I appreciate). They assign a project manager (Blake in my case) to coordinate and keep things on schedule. However, the heroes of the project were Michael + Jonathan who built our fence. The took out the prior fence and checked in with our 96 yr old neighbor that we share the fence with to make sure he approved. He did! The walked me thru the finished fence and even added a "puppy protector" mini fence to keep our dog contained. They were super respectful, kind and FAST. It looks great and with the great warranty, we couldn't be happier.

What a Nightmare!…read more Our experience with Cascade Fence & Deck was frustrating and exhausting. We paid nearly $48,000 for a deck, expecting quality workmanship, professionalism, and clear communication. Unfortunately, that was far from our experience. From the beginning, communication was poor, scheduling was inconsistent, and we had serious concerns about the quality of the work. We observed uneven decking, excessive fraying, poorly cut or damaged boards, improperly installed fasteners, and a worksite that was repeatedly left in unacceptable condition. These are issues that should have been caught and corrected by the company, not repeatedly pointed out by the homeowners. We specifically requested an in-house crew, yet subcontractors were sent instead. This was particularly frustrating because we had made our preference clear from the beginning. We were so dissatisfied with their workmanship and conduct that we eventually asked for them to be removed from the project. What bothered us most was that the company wasn't proactively offering to correct the problems we identified. I had to repeatedly push and demand that issues be addressed. We shouldn't have had to fight for basic workmanship standards on a project costing nearly $48,000. The attached photos shows how the property was left on a day the crew wasn't even scheduled to work. This wasn't an isolated incident. Our property was left in similar conditions for more than half of the project. We found the worksite messy and unsafe, and it was disappointing to see so little consideration for our home. We identified more than 30 areas of excessive fraying throughout the deck. When I raised concerns, I was told a good pressure washing would take care of it. Considering this is finished composite decking, I found that response concerning. Only some of the workmanship issues shown in the attached photos were ever addressed. Even after a new crew came in to finish the project, there were still problems. The skirting boards were damaged, the skirting door rubbed against its frame, and the door handle was already damaged. The photos show the condition of these areas immediately after the project was completed, not after months of use. It's incredibly disappointing that these issues remained even after the company had an opportunity to make things right. We also experienced a lack of transparency and what we felt was dishonesty regarding the permitting and inspection process. We repeatedly had to ask questions, seek clarification, and request updates before eventually involving company leadership. I spent an unbelievable amount of time documenting concerns, emailing employees, following up, and monitoring the project. We thought we hired professionals. Instead, I felt like I had to oversee the work myself just to make sure our concerns were taken seriously. My husband and I value our time, and we certainly didn't expect to spend this much of it managing a company we hired to do a job. Although some efforts were eventually made to correct certain problems, we remain disappointed with the finished product. There are scratches on the decking, unresolved workmanship concerns, and questions about how certain areas will hold up over time. What made this experience especially frustrating wasn't just the workmanship. It was the lack of accountability, inconsistent communication, and the fact that we had to continually advocate for issues to be corrected rather than the company taking the initiative. Once trust was lost, it became difficult to feel confident in the work being done. I do appreciate the individuals who eventually made an effort to address our concerns. However, those efforts don't change the overall experience or the condition of the finished product. We documented the entire project through photographs, videos, and written communication. I strongly encourage anyone considering Cascade Fence & Deck to carefully review their contract, confirm whether an in-house crew or subcontractors will be performing the work, stay involved throughout the project, and document everything. Better yet, find a company you don't have to micromanage that isn't a HACK. For nearly $48,000, we expected a much better experience and a finished product we could feel good about. Instead, what should have been an exciting home improvement project turned into weeks of unnecessary stress, frustration, and disappointment. Based on our experience, we would not recommend Cascade Fence & Deck.

Gardenias Landcare - Pavers patio, gas fire  pit , bench and lights

Gardenias Landcare

(89 reviews)

Wow! Astounding service, level of knowledge, professionalism, and abilities from Jesus and crew…read more These guys literally moved a mountain for us (grading the yard, putting the hill along the back behind a block retaining wall, and giving us a terraced growing area) and went above and beyond to make sure we were left with a really nice yard. The price was very reasonable for the originally planned work, but in the end it turned out to be a great value for everything they did to get it perfect for us. Jesus is extremely nice and approachable, and he was excellent with communication and check-ins. As soon as they finished the backyard landscaping job today, I signed another contract for them to do our fencing, and we're planning on having them back to improve our sprinkler system next Spring.

We had Gardenias Landscaping do a yard clean up to remove weeds, edge, trim back shrubs, and mulch…read moreoriginally, and had them come back to install a walkway. Their work is immaculate. They even pulled weeds from plants and pots around the yard. Way above and beyond what I expected. The one draw back is how long it takes them to cash checks. Wrote them a check for the clean up June 8th, didn't clear until July 11th. They still are holding on to my check from June 28th, it's July 20th now. I'm not going to knock them a full star for not cashing checks right away but it's frustrating. Attached photos are the before and after of the walkway install.

Legacy Decks and Fence - horizontal fencing

Legacy Decks and Fence

(11 reviews)

I have worked with Pete Popa at Legacy Decks and Fence for over 15 years and on several properties…read more Pete is dependable and honest. Most importantly, he stands behind his work. He has built three different types of decks on my current property and all of them are of top quality and built to last. The first deck Pete built for me was to replace a cedar deck attached to my home. He used Brazilian Hardwood, or IPE, because of its durability and low maintenance qualities. The picture is current of a deck that was built 14 years ago. The second deck he built was around my Koi pond and we chose Trex decking to go over existing structure. This deck is 13 years old and as attractive as the day it was built. The third deck he built was a few months ago. The deck it replaced was cedar and I wanted to replicate what was there because it lasted so well. Pete used pressure treated beams stringers. Any cuts in the wood was painted with a protective treatment that is necessary when such wood is cut and the raw wood is exposed. The cedar boards were stained on all sides prior to being laid into place. I expect this deck to last for thirty years. Pete is also excellent with fence replacement. My pressure treated wood deck was replaced with a metal fence over 14 years ago and still looks new. No problems with posts or material to date. Lastly, Pete built a retaining wall at the edge of my property. It was built to be maintained and corrected, should the ground shift and require adjustments. The crew at Legacy Decks and fence are very easy to deal with and Pete ensures that all work is up to his standards. I can't speak highly enough about the quality of the work. And the test of time has proven the durability to me.

Love our fence that Pete and team did a few years ago! And it's holding up so well. Really nice…read moresolid work. Our gate got caught in the wind recently when left open so needed a fix. Pete came over himself on a Saturday and did the fix for us! What a kind professional. Highly recommend!

Shaffer & Sons - Front deck- Trex toasted sand with timbertech aluminum rails

Shaffer & Sons

(32 reviews)

Southwest Portland

Our deck was nearing the end of its life. We sought out multiple deck contractors and just about…read moreevery one of them said it was unsalvageable and that we should replace it. However, replacing the deck would mean having to update it to current building codes and permits, which would then mean having to hire an engineer for our small 6' x 14' deck... Bruce came over, took a look and casually said, we can add more supports and fix the deck instead of having to replace it. He walked us through all the repairs he would do, he listened to our concerns and wrote up an estimate that weekend. I choose to hire him because of his straightforwardness in answering all my questions, he was so down to earth and friendly, I felt like he was trustworthy. We went from potentially having to wait months and spend $20,000 on a new replacement deck to spending about $5,000 on repairs and taking considerably less time. They were booked out till about October and would contact us when the time came closer, they did just that and were able to fix the deck in a day. We hired him to come back to build a 2nd retaining wall, his son came out and built it in less than an hour. They used high quality materials, I feel like the wood used will last a long time. A year later, we noticed that the deck was starting to sink and consulted with Bruce. He came over, took a look and figured it was probably the ground material was soft and causing the deck to sink. He offered to fix it, FREE OF CHARGE. It wasn't his fault the ground was soft, it just shows how much integrity he has in his work. Hands down, I would recommend him to anyone. My neighbor immediately asked for his contact!

I used Shaffer & Sons to replace a gate two years ago. Knotty boards were used, and they took the…read morenice lock that was on my old gate and replaced it with a shoddy one. They also left concrete debris from removing an old post in my raised bed. They were the cheapest bid ($950), but I now have a gate with holes that I will need to replace in a few years. Wouldn't recommend.

NW Modern

NW Modern

(36 reviews)

Let's get the part out of the way that most will look for immediately; Lucian's prices are not only…read morecompetitive, they're compelling. Ok, with that done, let's talk about the experience. I put out a request for bids to multiple bidders. Lucian was not only the first to respond, but he was the only one who committed to a time to be out and evaluating the site in person. He was right on time, he physically distanced to ensure no stress of COVID, and provided excellent guidance while actively listening to my wants for the fence. Lucian was exceptionally responsive to my questions in person and in email; he provided a timely and well-detailed quote. Two weeks prior, Lucian contacted me to see if I wanted to move up the date; since I'm not going anywhere, absolutely! He showed up - again, right on time with his staff. They started and worked well into the early evening, past what I would've expected on both days. My fence was completed in two days - not only was the fence EXACTLY what I wanted/what was advertised, but the area? Cleaner than it was when the crew started. Lucian is exactly the kind of business owner I want to go out of my way to support. And his crew? Top notch, worked non-stop, and the end result is that my house looks infinitely better with this quality fencing than it could have otherwise.

I have a pit bull, which probably already tells you most of what you need to know. I got her as a…read more9 month old puppy, and she immediately made short shrift of my entire, 25-year-old (pretty rotted) perimeter fence. Not a small job, and an emergency one, because she LOVED running around the neighbors' yards. Lucian and his Dad braved the elements on extremely short notice, and built an entire new fence (mostly in the rain) for a great price. They gave me lots of upgrades, like unknotted wood, and thicker footers, and were incredibly fast and efficient. Its beautiful. That should have been enough, but - no - then my about six months later my back neighbors got their own Bernadoodle puppy, and the two dogs decided they didn't want a fence, so my pitty figured out how to pound her head against the boards until they bowed, then get her jaws on the wood, and tear through it. Lucian agreed that metal roof panels attached to the back fence would probably work (either that or an electric cattle fence), so he and his son came back out with the panels, cut them to fit, and spent a day attaching them, which - it turns out - is not as easy as it sounds. Again, quick service and excellent value. This family business, NW Modern, is fantastic, and I highly recommend them. And yes - it appears the metal roof panels are working!

Cascade Home Solutions - fencesgates - Updated October 2026

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