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Cascade Bath & Lighting

1.0 (1 review)
Closed • 8:30 am - 5:30 pm

Services - Cascade Bath & Lighting

Electric installation or replacement

Electric repair

Light fixture installation

1 More Service

Light fixture repair

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8 years ago

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HomeSense

HomeSense

(6 reviews)

$$

It's really nothing special at all…read more It kind of has a feel of an outlet - meaning it just feels like there is just a bunch of "stuff" on their shelves - and nothing really stands out. If you're looking for a SPECIFIC something for your home, then this isn't a bad place. I just wouldn't come here to buy more than one or two things that I need.

Oy Vay! This weekend…read moreI decided to go Christmas shopping with my hubby to add to our home decor. We were in White Rock to visit family and came across the HomeSense. Understanding HomeSense to be one of the best places to shop, we walked in to check it out. Upon browsing we came across a cute little snowman ornament priced at 5$ (expensive for just one decorative item!) - the upsetting part was that it was damaged (button missing and red glue spots) visibly and there didn't seem to be any others on display. I tracked down a sales rep and asked her if they had any more of the ornaments in stock to replace the damaged one, unfortunately, she said that all they had was on the floor. Disappointed, but in love with the little snowman, I hummed and hawwed, trying to justify to myself the spending of more money on a simple, but damaged ornament. I asked the sales rep if she thought they could offer a discount and she said yes, and to ask for it at check out. I decided I would see if they could discount it and I would try to repair it on my own. Upon arriving to the check out, I told the cashier told them the scenario, then asked if they could a) discount the item or b)order more in. The manager then came over, refused to look at me, looked at the snowman with disgust and said they wouldn't discount it because it was ONLY five dollars (their stated price) and that it was already cheap (Um- $5 for a single seasonal ornament is PRETTY PRICY to common folk if you ask me!, Hello Walmart?!) , followed by the statement that if she would discount it (but she was choosing not to) it would only be for 50 cents. THEN she went into a whole statement about how they receive items as damaged all the time, that they weren't damaged in-store so its not their fault and they should have to face financial loses because they sell damaged items at full price. .... WOW is right. BUT WAIT! THERES MORE! After being appalled (and somewhat shocked!) that a manager just plainly stated that they don't value their products, view lesser priced items as insignificant and that they routinely sell DAMAGED GOODS AT FULL PRICE, I asked if they could order a non damaged one in for me to purchase. Without any hesitation she said no, and that they don't do that for their customers. So- a company that doesn't care about customer satisfaction either?! Needless to say, I left without purchasing anything and with no intention to come back since they had such poor customer service, company values/morals and view a 5$ price point for a SNOWMAN ORNAMENT as too low value and quality. Looks like I will only be shopping at PIER 1 from now on.

Ferguson Home - Ferguson Home Signage

Ferguson Home

(4 reviews)

$$$

We bought a built-in large refrigerator from Ferguson in Burlington 5 years ago. Very expensive to…read morebuy. This refrigerator was delivered and installed by Ferguson. This refrigerator recently died and we have bought a replacement elsewhere. On removing the refrigerator, it was discovered that the required anchor anti-tip bolts were never attached! And the installers also broke a back foot! As this refrigerator was top heavy, these anchor bolts are required for safety reasons! And probably the lack of anchoring might have shorted the lifespan of this refrigerator as it began to sit uneven and felt more wobbly over time. It is our suggestion that Ferguson contact all owners that have purchased built-in appliances that require anchor bolts and have them inspected. They can fall over causing severe damage, and could hurt someone. And finally, if we had to design our kitchen over again, we would never do built-in appliances ever again. They look good. But, they are not worth it!

We arrived with an unusual part for a hot/cold hose bib in the back yard. Odd threads that nobody…read morein town was able to pinpoint. Then came Phil. This guy knows what he's talking about. Although he'd never seen one before he called around to the manufacturer of the product and said "wait a minute, says I have one available". Got off the phone and walked to where they may have been located and found 4. I bought 2 so that I'd have a back up. I highly recommend these guys, they not only had my part but if not they were determined to find it and order if possible. This is not a final destination point after all else fails. This is a beginning to an end. It's here if you can't find it then move on. But as unusual as this part was I'll bet they find yours!! Thanks Phil and others for your tremendous service!!

Cascade Bath & Lighting - lighting - Updated May 2026

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