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    Cascade Auto Glass

    1.0 (1 review)

    Services - Cascade Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    1 More Service

    Auto window replacement

    Cascade Auto Glass Photos

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    7 years ago

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    Glass Doctor of Grand Rapids, MI

    Glass Doctor of Grand Rapids, MI

    (11 reviews)

    The person who measured for my window was very nice and so were the office staff. However the…read moreinstaller was extremely rude, and didn't say hi or say who he was when he rang my doorbell. He didn't smile ONCE the entire time he was working on the window. He also took out the broken window FIRST and then went and assembled the replacement which took him over THIRTY MINUTES with a huge gaping hole in my room for all the mosquitos and flies to come in! He should have had the new window READY TO GO--BEFORE---he took the damaged one out! That is a no-brainer! He told me to "have a nice day" WITHOUT a smile as he left and gave me a dirty look! Talk about ungenuine! I suppose he didn't like my "Nevertrumper" bumper stickers on my car and the fact I was watching MSNBC talking about tRump trying to squelch the investigation into his good buddy and pedophile Epstein! Are good employees that hard to find?

    I had a patched chip in my windshield that turned into a big crack, so I looked for some companies…read moreto see who could work with my insurance and get me on their books pretty quickly. As I was checking Yelp for options, Glass Doctor came up and I saw Terry E's great review so I went with it! I was able to schedule my appointment right over the phone with Glass Doctor. I submitted everything through my insurance and then someone came to my house at the beginning of the stated time window. It did take an hour to replace, which I wasn't expecting, so be sure to ask if you have a time commitment. Once he was done, the guy working on my car told me to wait about 15 minutes to drive. It ended up being over half an hour before I drove it, and I noticed some weird rattling from the windshield that kind of freaked me out. However it went away quickly and so far so good! No leaks! *knock on wood* I would definitely use them again in the future or recommend them to anyone needing a crack repair or windshield replacement.

    Cascade Auto Glass - autoglass - Updated May 2026

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