1. Safelite

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Grand Rapids, MI

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Services - Safelite

Auto mirror repair

Auto mirror replacement

Auto window repair

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Recommended Reviews - Safelite

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10 months ago

Staff was very helpful and informative during my visit for windshield replacement and new wiper installation. I would recommend this place!

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Outstanding! Thanks for choosing Safelite, Tina.

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2 years ago

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3 years ago

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Ask the Community - Safelite

Safelite

Safelite

(48 reviews)

In over 3 decades of driving, I have had more than my share of damage to various windshields. I had…read morehad to either repair or replace my windshield at least 4 times on various cars. My most recent episode involved a chip that quickly became an 18 inch crack. I called my insurance company when I got home and they recommended a few different places to repair it. I easily ruled out the last place I went to because of a less-than-stellar experience and opted to try Safelite. Needless to say, I'm glad I did. Obviously, my windshield could not be repaired this time, so I would need a full replacement. They collected the necessary information and told me they could actually come out to my place and replace the windshield in my driveway. They also told me exactly how much it was going to cost ahead of time. They were careful to collect the necessary information about my windshield so they actually brought out the one I needed (the last place I went to didn't do this and when they came out, they could not complete the work and we had to reschedule...) Safelite sent me a couple of emails confirming my order and the time of the scheduled replacement. They also sent me an email with a photo of the technician who was coming out to replace it so there would be no surprises. On the day of the scheduled repair, my time was pretty tight as I had a couple of unforeseen things come up. The Safelite tech called me that morning to confirm the appointment and when I explained what my day looked like, he offered to rearrange his so I could be accommodated. He then showed up when he said he would and promptly got to work. I was very happy with the work and my insurance covered all but a nominal deductible. I hope I never have to deal with a damaged windshield again, but if I do, I am going to call these guys.

My $415 windshield lasted a month and a half. Safelite refuses to do anything about it. I'll not…read morebe using them again.

Safelite - windshieldinstallrepair - Updated November 2026

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