Carvel is located in a little strip mall on Valley Road in Wayne... I bought ice cream . It is a little pricey for a little ice-cream, the only good thing about it is that you get a lot of ice cream on top of the cone... it was almost 6 dollars.. but it was really good..service was ok..ambiance is quiet, also there is plenty of parking and they have benches on the outside that you can sit and enjoy your icecream read more

I'm a fan of the Cinnabon (but who isn't). But tonight we just wanted to try their soft serve ice cream which is pretty pricey. A kid cone is $3.99 and this regular sundae is $5.49. You can get a large for $5.99 which I should have done. The ice cream is a lot creamier than McDonald's as my wife pointed out. But I like the chocolate syrup from McDonald's better. I know everything is expensive these days but it is not 3 times better than McDonald's. For the similar price, I think Rita's is so much better. I think I'll stick with the Cinnabon next time. read more

Carvel - Ice Cream Sundae - A person holds a cup of ice cream topped with whipped cream, a cherry, and chocolate sauce. The cup has the Carvel logo and is held in front of a counter area with digital menu screens and staff in the background. The setting appears to be inside a Carvel ice cream shop. - Ice Cream & Frozen Yogurt Near Me - Wayne, New Jersey

Look Who's Back! Four years ago, during Covid-19 (lockdown) I wrote a review (March18, 2020) about the amazing work Jonathan and Tess did to make sure this establishment was cleaned and safe for the customers. Today I saw Jonathan for the first time after four years. He continues to be a great access to this establishment. He is professional, polite and I love his bubbly personality. One more thing, this is my favorite Carvel store. Based from my experience, I find the staff there friendly and helpful. read more

Carvel - March 18, 2020 Hard workers: Tess and Jonathan - Two employees, a woman and a young man, are standing inside a Carvel ice cream shop. They are smiling at the camera, with the woman wearing a black cap and a white glove, and the young man in a gray uniform. Behind them, shelves display various ice cream containers and toppings, and a large Carvel sign is visible, indicating the location as an ice cream store. - Ice Cream & Frozen Yogurt Near Me - Wayne, New Jersey

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Love this place they are always nice. Great customer service. Always fresh ice cream cakes

Staff is friendly. Came in here for a shake. As usual Carvel delivers a very satisfying taste. This hit the spot!!

Over the past few weeks, I craved ice cream. I know what you are thinking: it's not a necessity, especially in a time like this. To be honest, I was hesitant and concerned about ordering from restaurants or any other establishments because of this pandemic. Eventually, I made my decision and went for it-- following every necessary precaution. As I reached my destination, I noticed a female employee cleaning the entrance glass door. There was also a male worker cleaning inside, and I felt at ease. I want to personally thank Tess and Jonathan for their hard work, and making sure their customers are in a safe, clean environment. I am extremely happy to see that these two individuals are also following health safety guidelines for their own sake. My experience with the rest of this establishment's staff has been great too!! Thank you Carvel! Love, Lupe from Haledon, N.J. read more

Carvel - Thank you Tess and Jonathan!! - Ice Cream & Frozen Yogurt Near Me - Wayne, New Jersey

The owner is kind of rude here, over priced garbage. Not really anything interesting to see here and the place is super small and cramped when busy. read more

Horrible rude staff that rather chit chat in the backroom and ignore their customers. Not my first time there but will be my last. Not even a greeting or we will be right with you. Just ignorance. Asked for help and no answer although you can see them chit chatting in the back through the parking lot window. Hard to support a business that treats families like this. Stay away. Better places nearby who treat you well and have great ice cream. Not the carvel I remember from my youth. read more

Every year for as long as I can remember, my birthday was celebrated with a Carvel ice cream cake. All through high school, college, and whenever visits from Chicago coincided with the special day, I would come home to a Carvel cake in the freezer. It is something that almost defies description, and for an avid cake-hater like myself, it is a dream come true. 2 layers of soft-serve separated by a layer of chocolate crunchies. Not cookies, not cookie crumbs- they are just crunchies, and that is all you need to know. Most importantly, not a single smidge of cake to be found. My go-to treat is a vanilla cone with rainbow sprinkles, because one can't buy a cake every day. And while I was always content with the traditional cakes, the mere presence of Cookie Puss and Fudgie the Whale provide a sort of comfort, just the fact that they're there in case I ever need to call on them. This location is the only one I have ever been to, and you know, it is what it is- a no-frills ice cream shop mostly run by high school kids. But you don't come here for the frills. You come here for the sweet, creamy, soft-servey goodness. Yum. Now, if we could just get one in the city, I wouldn't have to go to White Sox games for my helmet sundaes. read more

They don't care about their customers. We called over 16 times, (they were in the store, the store was open) they didn't answer. This was during the corona pandemic so we weren't aloud to go in the store. After driving for 10 mins and calling for 20 mins, we got nothing and left. read more

I haven't been to a Carvel store in decades. It seems they are still primarily in the cake business. 'tis the season for Peppermint Dasher Sundae. It's a very clean place with friendly service. read more

Carvel - the interior of a fast food restaurant - Ice Cream & Frozen Yogurt Near Me - Wayne, New Jersey

first and last time going to this place - I walk in and see two young female employees and announce I'm there to pick up an Uber Eats order, the one girl goes in the back and lays a bag on the counter and walks away. I got her attention to say I want to also place an order and proceed to do so; the order was a small cookie dough carvelanche and a small oreo carvelanche - long story short I paid $15 for two small cups of soft ice cream because the girl put one spoonful of cookie dough in one cup and one spoonful of oreo in the other - way over priced for two small cups when I buy two large ones in my hometown for less money and get way more than one spoonful . read more

Prices are so high! I can't afford to get ice cream here. A shake is over 7$ and it's not even a large! I don't understand how families can afford to come here. read more

There was a dog in the store and a kid who put his hand in between the protective glass and then put his hand right into the ice cream toppings and started eating them as if it was a candy bowl at his house. He did this several times!! Are you kidding me!! Only reason I bought what I bought was because it was already boxed up. I'll never go back unless I'm looking to get sick from random people sticking their hands into the sundae toppings. read more

The chocolate ice cream is amazing and if you get the special Carmel topping is even better! The service is great and it is good quality "food" read more

I love this location. Always clean, well stocked, friendly staff, great ice cream! Even when it's busy in the summer the staff keeps the customers happy & the line moving. read more

This place was REALLY hip and cool before the explosion of local frozen yogurt places, but it still carries good ice cream with a clean store and nice workers. Still, I cannot resist going to Red Mango or Twistd or Cups over traditional ice cream you can get at home, but a trip to Carvel sometimes pops up in my mind and I'll grab some ice cream. The cake is excellent though but the general hype and fame of this place has really slipped and you can tell by the slowing amount of customers. read more

This place had no respect they were screaming at us for asking the price the ice Cream wasn't even like it was screaming at me and my kids I would not go back here at all very rude yelled at my child for parking the bike in front of their store not by the door very mean and unorganized read more

My orders were all incorrect and messed up. Even Chick-fil-A is better. Even those ice cream trucks that stink are better. Next time get it right! read more

This is a nice place to get ice cream. I love their ice cream cakes. The staff is friendly. I wish they had some more indoor seating inside. Another problem is that they have limited options. read more

This place is ok. I went to go get icecream and after they said they were open till ten they were actually only open till 9. The food is pretty good but they have to fix their hours read more

While the ice cream is just fine, I am writing this review more because of one Worker in particular who is just plain rude. Wish I would have asked his name but on THREE seperate occasions went in early afternoon and his customer service skills SUCK! I only tolerate it because my son loves carvel vanilla milkshakes. If you are going to be working with the public, suck it up and treat your cutomers better. read more

This location is terrible. I came with three elementary aged girls and the three young adults at the counter were loud, obnoxious, and not at all customer friendly. It's as if they were there for their own social recreation and not to run a business. Very unprofessional. My 6 year old kept listening in on their conversation and I had to try to redirect her away from the disturbance while she finished her ice cream. Love carvel but would not recommend this location. read more