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Carvana Pittsburgh

1.4 (8 reviews)

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6 years ago

I didn't get my car when they told me I would and I'm furious would not recommend just go to a normal dealership this is not worth it.

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7 years ago

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Jim Shorkey Kia

Jim Shorkey Kia

(71 reviews)

I love this place. I can't save it enough. For the past 3 years we've been coming here. We had a…read moregreat experience when we bought our Sorrento. When we come here for our regular maintenance we are greeted politely, always by name, they go the extra mile, always get back to me in regards to surveys, etc. I honestly cannot say one bad thing about this place even if I had something to say. Customer service is a huge thing to me and these guys and gals all go above and beyond. And that is why we will always come back to buy from Shorkey Kia, and it's why I recommend Shorkey Kia to my family, friends, coworkers, customers, etc. Update: 12/10/18 we traded in my Sorento and got a 2019 Sportage. Lisa and Tony were the best. Lisa helped me over the phone with everything. Tony helped us finalize everything in person. We were in and out in no time. Even talking with Ryan in service while my Sorento was there for a recall, he took care of me since my usual maintenance tech is no longer there. As always we are super impressed with the service we get at Shorkey Kia and this is why we won't ever shop anywhere else. You guys have a loyal customer for life.

Disclaimer: I am posting this across multiple platforms to raise awareness and prevent this from…read morehappening to someone else. As I continue to get responses (over 200 of them now) from various groups I'm getting to see how unprofessional they really are to their customers. Please keep the comments coming so as many people as possible are aware. I am writing about a serious safety issue caused by Jim Shorkey Kia service center that they are refusing to take responsibility for. I want to share this frustrating situation in hopes of getting some accountability. I took my vehicle to Jim Shorkey Kia for service, and when I got it back there were several issues that were not present before: a misaligned wheel, air bubbles in the coolant system, and the airbag warning light on. Jim Shorkey Kia corrected the wheel alignment and addressed the coolant issue. However, they are refusing to take responsibility for the airbag sensor, even though the warning light appeared only after the service. Airbags are critical safety features, and a warning light means the system may not function properly in the event of an accident. My wife is currently driving this vehicle with our children, knowing the airbag system may not deploy properly if something were to happen, and the dealership service center that broke it is now asking for $3,400 to fix it. That is beyond frustrating. Customers trust dealerships to service vehicles safely and when it involves a safety system like airbags, accountability should not be optional. Before taking our vehicle to the dealership, we had a reputable independent service center run a full diagnostic. They have since confirmed the airbag light was not on and stated they would testify to that if necessary. From there, the vehicle went directly to the Kia dealership. I have extensive documentation showing the issue originated at the dealership, and I never expected a dealership to deflect responsibility over such a critical safety matter. Because this is a serious safety concern, I currently have a case filed with the National Highway Traffic Safety Administration, the Pennsylvania Office of Attorney General and will also be filing complaints with and the Better Business Bureau. Unfortunately, the service center at Jim Shorkey Kia on Route 30 in North Huntingdon has shown that they cannot be trusted to prioritize customer safety, and instead appear willing to save a buck over the safety of my family. Please be cautious if you are considering dealing with them.

Harrison Auto Sales

Harrison Auto Sales

(19 reviews)

Great place to buy a preowned car or truck…read more My wife had her heart set on a new Infiniti so after looking all over Auto Trader and only finding a few we decided to check out Harrison since they had a few different Infiniti models available. The Saturday we went was a surprisingly warm winter day so the lot was packed with customers. I had called a few hours earlier and spoke with Mike to see if the car she was interested in was still available. He said it was and I told him that we would be in that same day to see it. Once we arrive we walked though the lot looking at some of the available cars until we were helped. Once he was done with other customers Mike came out and asked what cars we were interested in. We told him we wanted to test drive the two Infinitis they had. One a small suv and one a small sedan. He seemed to have a slight attitude saying that we didn't have much time as they were closing at 3pm (never mind that on their website it says that they close at 4pm on Saturdays) We got into the suv and my wife fell in love immediately. It was up on a hill at the front of the dealership and a few vehicles had to be moved for my wife to take it on a test drive. We test drove the car first while they moved the other cars out so the suv could be brought out. She liked the car a lot. It had a upgraded sports package but, no GPS, plus it was the same color combination as her old car and she wanted something different. Once we returned she test drove the suv and the deal was sealed. She was in love. Not to mention, it was fully loaded and had every option she wanted. Mike made filling out the paper work a breeze. The following Saturday we returned to purchase the suv. Mike told us exactly what time to come so we wouldn't be rushed and had the car waiting inside all shined up and detailed. My wife even got a compliment for another customer about how clean her new car was. They then test drove her old car and appraised it for trade in. Mike went over the different extended warranties they offered and all of the options inside the car and how they worked. About an hour later we were on our way. My wife has been grinning ever since. My only complaint is that the car was not full of gas when we bought it. C'mon Mike! Even Hyundai fills the tank when you buy a car from them. If you're looking for a pre owned luxury vehicle defiantly put them on your list of places to check out.

Buyer Beware!!! I purchased a 2017 Porsche Cayenne this past…read moreNovember. I have only put 3400 miles on it since it was purchased. The car now needs a new motor at a cost of $6000 to $8000. While the car was still within the warranty period 3000 miles/3 months, I spoke with the service department multiple times concerning excessive oil consumption. They told me not to worry about as it is normal, and refused to check into it. I now have a useless vehicle that I paid almost $17,000.00 for. The dealership refuses to assist me in anyway.. telling its not there problem. Completely poor business ethics, and can assure you everyone I know will not be purchasing a a vehicle from this shady dealership. They told me "someone else needs to take ownership of the car?"

Carvana Pittsburgh - car_dealers - Updated October 2026

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