I worked with Pedro B. and Domenico G. for to lease my first Tacoma. I cannot speak highly enough…read moreof these guys. They are both such earnest professionals and make the transaction feel familial and personal. Both of them collectively share two decades at this dealership and there is clearly a strong bond between all of the people that work here. They got my lease taken care of faster than any other dealership has been able to. I look forward to working with them again very soon. The only criticism I'd give pertains to the dealership layout and amenities: The floor, offices, and customer amenities/waiting area could use a refresh, but that is up to management to take care of.

It's the first time I've been here. And the experience couldn't have gone better…read more I needed my car done quickly, as I had work. So when I made the appointment, I did it first thing in the morning, at 7 a.m. I dealt with John Suckling, who couldn't have been nicer. He assured me with the things I wanted done, there wouldn't be a problem getting out of there at a reasonable time. He was right. They called me when the car was done (I was having breakfast around the corner). I will be bringing my car here any time it needs anything. Thanks for the great service.

Best Car Buying Experience I've Ever Had - Hands Down!…read more I can honestly say this was the best car-buying experience I've ever had. Escondido Auto went completely above and beyond from the moment I walked in. Cisco was the sales professional who helped me, and he was incredible. No pressure, no gimmicks, no wasted time -- just straightforward, honest service. He made buying my Tesla unbelievably easy. The entire process took about 45 minutes, and I was driving off feeling confident and excited. They truly had the best prices around, and everything was transparent and smooth. Cisco answered every question, explained everything clearly, and made sure the whole transaction was stress-free. You don't find service like this very often. If you're looking for a dealership that values your time and treats you right, Escondido Auto is the place to go -- ask for Cisco! I'm already planning to come back for a truck in the near future. That's how good the experience was. Highly, highly recommend!

I have purchased a lot of cars and actually owned a small auto dealership in my younger years. I…read morecan't say enough about Cisco as my sales person. He was super friendly, responsive and transparent about the process and vehicle I purchased. This was definitely the fastest and best car buying experience I've ever had. I was in and out of there in less than an hour including the test drive! 1000% recommendation to go and talk to Cisco if you're looking for a quality used car.

I found a cute little Mazda at a really good price, and Brandon was able to get me approved for…read morefinancing that actually fit my budget :D About a month in, my battery started to die, l I brought it in and they fixed it within a couple of hours at no charge. Highly recommend!

faith over fear! These guys made it easier to believe this! Thanks to Brandon for helping make…read moreeverything so easy!

Had such a great experience! I worked with Zhou who was very…read morestraight forward, attentive, and genuine. The process was quick from getting a trade in value to signing the deal and leaving in a new vehicle. The rest of the staff were kind and were not pushy at all. I would highly recommend checking out Acura of Escondido and working with Zhou to find your dream car.

The first time I came here was in January after being referred by Mossy Honda because this is an…read moreofficial Acura dealership, and I am genuinely glad they sent me. The staff here are all respectful and considerate I came in for warranty work on my Integra, and everything was fully covered. The Acura lounge is beautiful, peaceful, and truly feels luxurious. I was able to get a significant amount of work done while I waited, which turned what could have been a stressful situation into a productive and comfortable experience. Vehicle maintenance can often feel overwhelming, but I felt completely taken care of from start to finish. Jose is the best service advisor I have ever worked with. During an all day service appointment, he arranged an Uber for me so I could grab breakfast after I realized I had not eaten. On another occasion, when I had a broken left foot and my manual vehicle was going to be in service for several days, he ensured that I had a loaner vehicle so I could continue managing my daily responsibilities. His attentiveness and professionalism made a meaningful difference, and I truly felt supported by Acura throughout the entire process. They also offer competitive pricing for non maintenance related work, which makes it possible to pursue desired upgrades while still receiving high quality, reliable service.

This is the second car we have leased in the past 3 years. Imran the sale rep was so patient with…read moremy wife and I. We downsized from a Tahoe and got an equinox EV. Going to save $800-$900 a month on my monthly payment and with no gas. I have a Tesla that I love, but the drive of this Equinox EV is so much smoother and was a great purchase. I believe they have already sold 4 of the 13 they just got in stock so act fast and ask for Imran to help you! He was an amazing! Thanks again Quilty Chevrolet! We will be back!

I had an excellent experience during my recent visit to the Chevrolet showroom. From the moment I…read morewalked in, the atmosphere felt welcoming and well‑organized, setting a positive tone for the entire visit. I was assisted by Imran Shahid, the Product Specialist, whose support was truly exceptional. He demonstrated an impressive level of knowledge about the vehicles and took the time to walk me through every feature, option, and detail with remarkable clarity. His patience and willingness to answer all my questions made the decision‑making process both comfortable and enjoyable. The showroom itself was spotless and thoughtfully arranged, reflecting the dealership's commitment to quality and professionalism. Every staff member I interacted with carried the same high standard of courtesy and expertise, which further elevated the experience. Overall, this visit not only exceeded my expectations but also significantly strengthened my confidence in choosing Chevrolet. It's reassuring to see such dedication to customer care, and it left me with a lasting positive impression.

My girlfriend and I recently purchased a minivan from Baldwin Auto Sales. The van was clean inside…read moreand out and it had relatively low mileage. They had priced it fairly according to Kelley Blue Book. We had test drove a similar van at another dealership that was actually more expensive and not in nearly as nice shape as the one we bought from Baldwin. They allowed me to have my mechanic come out and do a pre-purchase inspection. The only flaws he found fall under basic maintenance and normal wear and tear on a used vehicle. As the van was already priced under valuation I made them a fair offer on it and they accepted. It was about as clean and easy of a purchase as I could ever expect. By the way, the negative reviews on here made me hesitant to check out the van at all. But when I read the negative reviews on here, they are from folks who either couldn't qualify for financing or bought a vehicle that was really old with high mileage. So complete your due diligence on a vehicle, find out if you can qualify for financing, and have a mechanic check it out before you buy. I did all those and got a great deal.

Stay away from this place I purchased a vehicle on Saturday by Monday a check engine light came on…read morethey had just deleted the code with a scanner and sold me the car like that 0 stars

I referred one of my friend to buy a car from this dealership. She bought a good car with…read moreaffordable price. Although She had a bad credit , she could buy a car. She said that when she got there, everyone (Adel, Eddie, Horardo, Richard & Esidro)was welcoming her with smiley face and offering her a help. Adel kindly approaches her and asked to help her. He went above and beyond to work with her bad credit to have her buy a car. She was so grateful to Adel for his kindness, trustfulness and honesty. Thank you Adel for helping my friend to buy a car, and for making me look good in front of her, otherwise she will be nagging in my face . You , guys never disappoint me. I highly recommend this dealership to everyone. Thank you all

PLEASE DO NOT BUY A VEHICLE HERE. When I first purchased the vehicle I pointed out a couple issues…read morethe mechanic mentioned it was "normal" well it's not 3 months in I have to have an engine tear down with possible diagnosis of : ON COLD START UP . INTERNAL ENGINE NOISE HEARD. POSSIBLE FAILED TIMING CHAIN TENSIONER OR BROKEN CHAIN GUIDE CAUSING CHAIN SLACK. RECOMMEND TEAR DOWN FOR INSPECTION" just the tear down is 2300$ I put 4500$ down to get this vehicle. contacted the salesman and of course have not heard back and doubt they will. The lack of empathy knowing families need a car and to sell a s***** car is so disappointing, I'll definitely let every single person how s***** of a place this is!

First and foremost, I wasn't looking for a car myself. I came to CarMax to assist a friend and…read morebrowse cars with her at this location. Even though we didn't stay long, the lady at the front desk was helpful and eager to assist us. She reminded us that all new and used cars are mixed together. My friend and I like how convenient it is to come to a CarMax dealership and have plenty of options to look at--and to NOT be approached or pestered by annoying salespeople! We left earlier than expected since my friend disliked most of the "cars' makes." She was really hoping there was going to be other affordable certified used BMW's. We left earlier than expected since my friend disliked most of the car makes. She was really hoping there would be more affordable certified used BMWs.

I had a bit of a "tale of two experiences" at this location. I recently purchased a 2019 Lexus RX…read more350, and initially, I was ready to give a 5-star review. The sales process was incredibly smooth--no pressure, the paperwork was efficient, and the staff at the Dan Way location were professional and welcoming. However, the "after-care" has been a different story. Shortly after the purchase, a mechanical issue arose that was clearly covered under the 30-day limited warranty. While I expected a quick fix, the service department has made it incredibly difficult to actually get the car in. When there the team could not diagnose the issue and asked to have me return if the issue persists. However; The Challenges: * Scheduling: Trying to get an appointment was a headache. I was told they were "extremely busy" and couldn't see the car for over a week, despite it being a warranty issue on a car they just sold me. * Resolution: While the issue is technically "covered," the hurdle of getting it diagnosed and repaired has turned an "easy" buying experience into a stressful ownership experience. I love the Lexus, but the service side of this CarMax needs a major overhaul in terms of accessibility and customer support. If you buy here, just be prepared for a potential fight if anything goes wrong during your warranty period

Honda cars sell themselves due to their legendary reliability and smart engineering. So what…read morereally promotes customers returning to a dealership is their experience when having their car serviced. This is where Honda of Escondido excels heads above other San Diego area Honda dealers. I would like to recognize Rick S. in the Service Department and the certified tech Michael C. for the excellent care in replacing my break pads front and rear. From the friendly greeting upon arrival to the expertise with work done, Honda of Escondido Service Center stands out as the best. Thanks again and see you at my next A1 service.

So apparently after financing was approved and paperwork was signed the dealer called and said they…read morethe financing fell through. Say what?? I have never heard of that in all my years of car buying experience. So we went back, had to reapply, took a good two hours. And to top it off I received the plates and registration today and they MISSPELLED my first name! After I told them it was wrong. So now I have to deal with that BS and the DMV. Not a happy camper right now. Will not be buying another vehicle from this dealership.

Lexus Escondido, WOW!!!…read more I usually have my car serviced at the Carlsbad dealer, but the wait for an appointment was a month out and no one returns calls so assuming they are severely understaffed. Anyways I called Lexus Escondido and was able to come in for service next day. This location is unbelievable super over the top - Vintana on the rooftop, art gallery, salon are just a few of the things you can enjoy while you wait for your vehicle service. Unfortunately I was not able to stay and requested a loaner vehicle which my service apparently was not qualified for since they only have a limited amount available. Instead, they set me up with a private driver who both dropped me off at home and picked me up the very next day! Super convenient and a pleasant surprise. I was floored by the whole experience, in a good way. Will not be going back to Carlsbad! Thanks Lexus Escondido!

I have always had my oil changes done at Lexus Escondido. This last time, I take my 2018 IS300 and…read moreget my oil change during my lunch break, I was told by service writer "Chow" loaner cars were no longer offered for oil changes. I had to call Lyft to take me back to work, and then take me back to the dealership after my car was done. No prior notice about this amenity no longer being offered. My $145 oil change effectively cost over $200. in an email I received in January: Some of our amenities: Bilingual Staff (true I guess) Complimentary Car Wash (true) Complimentary Lexus Loaner Vehicle (totally false now) Elite of Lexus Dealer (it used to be) Saturday Service Hours (true in the past) State of the Art Facility (true) I used to go out of my way to go to Lexus Escondido where I bought my first Lexus and they had been awesome! Now I don't think I would give them my business ever again.