The food was great! We had pizza and garlic knots and they were fantastic. The food was fresh and delicious and the customer serice was exceptational. Thank you and my family and I look forward to another great visit. read more

I got thot the cheese steak pizzaiola....very disappointed. No cheese but advertised cheese, just dry meat‍

Very good pizza. We got cheese, Sicilian and a garden. So not really anything that would keep me from ordering again, but I'm used to heavy Sicilian pizzas and this was more airy if that makes sense. Again I had no issue with it and overall each slice is lighter, making the lunch hour not so sleep inducing but yes the dough is bit airy. Came on time even with a large order read more

Caruso's - Sicilian Cheese Pizza - Italian Near Me - Lancaster, Pennsylvania

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Great food! We had pizza, gluten-free pizza, and a small calzone that I would have called a medium! The GF pizza was dough, not cauliflower, and was delish! They have eat-in and take-out. Staff is friendly and helpful. Will def return! read more

Great pizza, delicious subs, and friendly people. They are very friendly and I've never had a bad experience. Every time I've ordered there, my order has been hot and accurate. read more

Our go to pizza & sub shop. There's a few locations around town but we tend to gravitate to this one, they're all good - just subtle differences. The spaghetti pizza is insanely delicious but know the pie is humongous if you order a whole, one slice will be plenty! read more

Caruso's - Spaghetti pie - large - Italian Near Me - Lancaster, Pennsylvania

I ordered this penne vodka at a different Carusos location and it was delicious! I ordered at this one and it was horrible! Tasted like sink water and had minimal noodles. Just mush and quite flavorless. Would not recommend this location at all. read more

Caruso's - Penne Vodka - Italian Near Me - Lancaster, Pennsylvania

Great pizza for me and my daughter! My daughter is a picky eater, even pizza, so this is her #1 place to go!

Let's me just say this place is amazing. I personally know the business owner frank, he's an awesome dude. The food tasted immaculate to say the least. The workers and service is top tier. Super clean and well organized. I highly recommend visiting this area. read more

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I just love the pizzas and also the friendly service at Caruso's Fruitville Pk! Always friendly service and Frankie even gave me a "tutorial " on how to roll pizza dough!! He's the best!! read more

We ordered delivery from here while visiting family in Lancaster. We ordered one thin crust cheese pizza and two specialty pizzas. All of the pizzas had overcooked crusts that were burnt on the bottom. We also ordered Tiramisu which was great. Unfortunately, for the price, it definitely wasn't worth it. read more

Great food and service. Went above and beyond with meals that were ordered by my daughter as I recovered from surgery. Nicely presented and delicious. I strongly recommend Carusos on the Fruitville Pike. You won't regret it. read more

Food: is the same as all caruso, not much to brag about. Want a pizza it will do. Service: good, a bunch of young guys doing their job and respectful. Ambiance: pizza Eat in or take to go. One, thing I don't understand is the counter setting. Most pizza shops have a pizza and other foods glass display which also serves as a barrier for exposure to the elements. This place puts its pizza boxes on the counter and they leave them open. As customers enter to pay, order or pick up. The boxes are open. Exposing them to elements and individuals talking over the boxes which will eventually have a pizza in them. The openness, is troubling. There is no obstruction between people and the pizzas. If a customer were to sneeze, someone's pizza box will have the sneezers DNA, as an add on ( no charge ) Every Caruso's, every pizza shop in Lancaster has the glass display which also serves as that split. The boxes just lying on the counter open is not in this writer's opinion, a distinction of cleanliness. read more

Tasty pizzas and quick service. They do tend to get a little cold if ordered in advance unless you're Johnny in the spot when they text saying it's ready. read more

my teenager and I were in the dining area waiting for our food when an employee from the kitchen came out to check the soccer score on the tv. he SHOUTED at the tv three times very loudly. my child is on the autism spectrum and has an aversion to loud noises. it startled us both and was completely uncalled for. I don't expect to be scared like that in the dining area of a restaurant. We will not be going back. read more

Food was top-quality, friendly service, ready when promised. We will definitely be back!

Moved here a month ago and every time I pass the place I want to stop in. I called ahead for a cheese pizza. The gentleman on the phone was very nice and did not rush me off the phone. When I arrived the pizza was still cooking but by time I finished paying it was being put int he box piping hot. I am a native New Yorker and take my pizza very seriously and I think I have found my go-to place. Can't wait to try the other specialty pies! read more

The pizza was delicious service was good not to many places to get great food will be stop by again read more

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Verdict: Basic local chain with good and bad menu options. The value isn't bad but each location seems to vary for quality. This review is strictly based on my experience at the Fruitville Pike location. I get the distinct impression that the cook can make a notable difference in the food you get at a Caruso's. The people here were friendly. The pizza is a little above average but not by much. Chicken cheeseeteak was priced correctly with the lunch special. I would say they have a good cheesesteak stuffed pizza. The Sicilian slice was big but about average in taste. More than enough food for lunch with those two. It's kind of a New York parlor style for your basic slices so you can walk in and order from a set of lies on display. Of course, they'll make you a full pie or anything else from their decently sized menu too. The chicken cheesesteak was also pretty basic but not a bad price when it's the lunch special. The fries probably went from a bag to the fryer but they had a good crunch. I certainly wasn't expecting anything more. All in all, it's not a favorite pizza place for me but I sometimes think about grabbing a slice when I'm going by. I'd probably go elsewhere for a sub because there are some good options in the area. read more

Incredibly rude and unprofessional management. The pizza is average, the cheessteak is decent, but if you expect to be treated with any level of dignity and respect I suggest looking elsewhere. If he treated people with half the care he treats his cheessteak and bicep curls I am sure this review would have merited at least 3 stars. read more

Staff making the food are NOT wearing masks. The cashier takes his mask(dirty, used-to-be white bandana) off to look over orders, and then puts it back up when approaching the counter.The food was okay. There was a mix up with the order, and then they blamed it on me, saying I told them the wrong item, but I was saying the correct item from the beginning. I even showed them the order number, and they still said it was my issue. I won't come here again. read more

This is the best pizza place we've found since we moved to Lancaster County. Definitely recommended!

We wanted to like this place. New to the area and looking for our Go-to pizza joint. After the incident my wife had picking up food the first time, I should have just called it quits there. The store manager has no business being in public, let alone a position of authority. He was apparently berating and cussing at the young female counter person. This is never ok. Ever. If the owner reads these, you've got a problem that you need to address. This incident went on for at least 5 minutes while my wife waited for the pizza to be finished. Not that it matters, but the young counter girl also had an attitude and wasn't all that competent. My wife came home and said 'don't ever ask me to pick up food there again'. I was somewhat shocked and asked what happened. I had never heard her talk like this before. She laid out the story, and we checked the online reviews. Many more customers complaining of the same type incidents. The food itself is pretty good. Enough that I was willing to try them again. I've tried them twice since then actually. Both times I've encountered incompetence and rudeness. The guy making the pizzas is an ass clown. Maybe he hates his life. Maybe he hates his job. I don't know. This is parlayed with a complete inept counterperson...All 3 visits! Do you think you're the only pizza place in the area? Like you're doing us a favor? I'm done with this place for good, as I'm sure countless others are as well. Do you really think this is a good business plan? Especially during a pandemic that is literally killing small businesses. Good luck, you're gonna need it. We'll be now doing business DiMarias. Much better pizza and they appreciate your business. read more

My favorite of all the Caruso's restaurants. Pizza is great. Salad... who gets salad? Get the salad. The strombolis are definitely handmade and stuffed deliciously. The sandwiches are great and the Frankie's Loaded Fries are a calorie splurging favorite. Frank and Vito run a tight ship with a great group of staff. read more

We picked up a pizza to go tonight and it was folded over in the box on top of itself. The staff obviously stuffed it in the box rather than get a larger one and didn't say a word about it when he handed it off. When we got home the folded side was soggy and all the cheese was balled up and stuck together. When I reached out to the shop to see what had happened they said they made the pizza too big so they folded it. Rude. read more

Caruso's - Italian Near Me - Lancaster, Pennsylvania

Can't get an order right the past 4 times I have ordered here. As a person with food allergies, it is important that the order is correct.

Caruso's is the best place for pizza!! All of the food is delicious, service is great, been visiting this location for years. Highly recommend Caruso's pizza!!! read more

Pizza and hoagies here are among the best in the area. Orders seem to always be completed in a timely manner and ready for me when I come to pick up read more

Great Service. Open in the blizzard - Can not beat this place ! Every time we are here it's like coming home ! Stop in soon for the best atmosphere and food in Lancaster PA - Tell em Dan sent you read more

Caruso's - Best pizza around ! - Italian Near Me - Lancaster, Pennsylvania

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!!!ABSOLUTELY THE WORST CUSTOMER SERVICE!!! I cannot support a business that doesn't value it's customers, and I recommend no one else does either Our office placed a large order with caruso's for delivery....they forgot to bring an item when they delivered the order. We call them to verify that the item was paid for and missing. They confirmed they forgot to bring it, and told us we would have to come to the restaurant to pickup the food if we want it, after they already received a tip and payment for the delivery. I drive to the restaurant to pick up the missing item, while the remainder of the food items that were delivered get cold. I ask the manager if he's willing loose business over such a small amount of food. Simply because they didn't want to do the right thing and drive back and deliver the remainder of the order like they were PAID to do!!! He smiles at me, hands me my item and tells me to have a good day. If you like supporting this type of behavior, which certainly indicates that the customer is only a form of payment and when payment is received then screw the the customer. Then Caruso's is you place... I expect that the numerous individuals in our corporate office will no long be purchasing our company paid lunches from this location. It's sad that the poor choices of one or two people can permanently destroy business relationships. Hopefully this is recognized and rectified, since it was such a small thing to simply deliver what you were paid to deliver. But instead they chose to ruin the chance of any future business transactions read more

We have lived in the area for about a year. We have tried about six different pizza places and they're all average. Everything seems to be New York style pizza around here which is fine. So far this is our favorite pizza that we have found. Lots of cheese, lots of flavor and good quality meats. read more

Horrible horrible horrible experience with the manager at Caruso's on Fruitville Pike. I placed an order online with them through GrubHub and called 45 mins before the order was supposed to be delivered just to confirm that everything was on pace as I was having a meal delivered for a new mom. Despite having both the delivery time and my contact information the manager told me that the food was already made and it was rockhard and blamed everything on Grubhub. He proceeded to tell me that they hate using Grubhub and want to get rid of it as a service, which doesn't really help a customer who has already placed an order. When trying to talk about other ways to remedy the situation he got mad and then hung up on me. Part of being in the restaurant business is about having customer service. Instead I got a grown man that when presented with an issue over what would impact a customer decided to blame someone else and not even attempt to find a solution to problem. Will absolutely never order anything from there again. read more

I ordered an italian wrap and the wrap had one piece of cheese and one piece of ham. It was completely filled with lettuce! I did not order a lettuce wrap! It sucked! read more

So the guy complaining about the char on his crust actually got me to go here because I like that because it usually means it's oven baked and yummy. That was the case for the rust here! Thinner than somewhere like Papa John's, crispy, and yummy. I actually didn't have any burned edges on mine. The sauce and cheese here is just okay. I liked the black olive and onion pizza, but not the cheesesteak pizza. My family liked the cheesesteak, but I found it undercooked a bit and just not as good as others in the area (mainly Harrisburg pizza places, but that is in the same area to me, okay?). The garlic bread was AMAZING. It's super thin, yummy, and garlicky. Yum yum yum. It's also huge and you get SO much for the price. Our big complaint was that we came 30 minutes after we ordered to pick up and they hadn't started the pizza. The guy kept saying he was busy, but obviously was not as there were like 2 tables (already eating) in the place and no phones ringing. He rushed the order and one pizza came out a bit undercooked. read more

With an hour to kill before my next appointment, I chose this place to grab lunch and hang out for a while. Ordered a small chicken cheesesteak, small fry, and a small fountain soda... $11.95! Ok, a bit much , but ok. When it was ready it was given to me in a paper bag. I said I didn't want it to go, want to eat here. "Oh, we're not really doin' that" , was the kid's response. Hopefully that explains why the table surfaces were sticky enough to trap insects. My point is, if they did not have seating, post a frickin notice on the entrance door. How hard is that? Food was average at best, definitely not coming back here , ever. read more

Best pizzeria I've been to in a long time. It has become out regular spot. Everything is fresh, from there pizza, subs, panini. Atmosphere is great. The owner/ employee usually know what I'm going to order before I order and they now exactly how I want it prepared and the place is always clean. Haven't had a compliant in the last 2 years I've been going there. read more

Caruso's - Yummy - Italian Near Me - Lancaster, Pennsylvania

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Best Stromboli in Lancaster! Customer service is always warm and welcoming in this family owned business. read more

First time eating a pizza from here. Extra pepperoni and sausage. Excellent pizza and service. Will return next time I'm in Lancaster.

The food here is tasty, the service is great.. really friendly, fast, welcoming, makes you feel your business is valued. We've tried the pizza, mozzarella sticks, subs, garlic knots and the salads. Everything was delicious. read more

The man was very helpful when I had to order for my sister first. He did take the order and then took mine, and we both got our food at the same time. I love the pizza here, although I wish they would have had the specialty pizzas out when I got there. But that's ok. I still got a great meal and even tried the loaded curly fries. All in all, I love Caruso's food, its a good place to eat. read more