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    Carter Lumber

    2.0 (1 review)
    Open 7:00 am - 4:00 pm

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    Marble and Granite Express

    Marble and Granite Express

    4.9
    (11 reviews)

    We are very pleased with the overall experience we had working with the team at Marble and Granite…read moreExpress (MGE)! As soon as we walked into their doors, we had a welcoming experience. Exceptional customer service from the start! Justin was very informative, educated us about the process and gave us an approximate quote based off our measurements right away. I came here because of the reviews and I am glad I did! I've had less than acceptable experiences working with various contractors and I wanted to work with someone who was timely, cost effective, great customer service and good quality. I expressed that to Justin and he was so understanding and assured me they are all those things. He was right! The next day Jorge came to my house to take measurements. He was very polite and knowledgeable about granite and overall experience. They say it takes two weeks from the date they receive the slab order you pick out. That is indeed true. I had a very specific granite vision of what I wanted. I went to a few suppliers and found the one I wanted. However, when it came in, the slab was cracked and MGE did not want me to be disappointed as they genuinely cared about the finished product and quality. We sent it back. Then, Kleopatra called me and offered to come with me to the suppliers to help me look at the granite and inspect it herself. I was so relieved and was blown away with how she went above and beyond to keep me informed of everything and to ensure I chose the granite we would be satisfied with long term. We ended up picking Avalon White from MSI. She inspected it and showed me which part of the slab they would use. I was reassured and so excited! Their prices are competitive and cost effective for their customers. The install team was outstanding. Our home is a historical home built in 1884, so the ground isn't as leveled. They stayed for 6 hours reconfiguring until it was perfect. They wanted to ensure it looked pristine and they do!! We love them and would highly recommend MGE to anyone. Matter of fact, I sent two people there already and they are pleased as well. Great work MGE team!

    We would like to say thanks to marble and granite express. We are new residence to Westland Mi,…read moretasking ourselves at making our house our home. We stopped in their showroom on Michigan Ave a couple months ago. We were pleased with the choices, hospitality and salesmanship. We have a very active, busy schedule and the sales staff set a date to accommodate our schedule and last Friday afternoon, our beautiful new countertops were installed. The installers were knowledgeable, efficient, and friendly. We appreciated being able to support a small local business, whose inventory surpasses the big box stores. Their knowledge of their products and their friendly attitudes will have us recommending the service and products, personally returning for any future products that we could incorporate them into.

    The Tile Stop

    The Tile Stop

    4.0
    (4 reviews)

    We were searching for floor covering to complete an enclosed porch addition. After checking various…read moretypes of tile and carpet types in the large businesses we saw a wood look inlay that our daughters builder had purchased from the tile shop. We looked at several available products available at the shop and decided on a clip together tile that the shop would install. The owner stopped in to measure an also offered to cover a limestone step into the addition with the tile. The finished job was not the cheapest product we had seen but the professionalism in the total purchase and installation of the flooring is one of the best values we have acquired in many years. We are extremely pleased with the look and the obvious quality of the tile. Thanks David. Good to know we still have quality products and installation still available when you look for it.

    So the Tile Stop is an incredible selection of just about any kind of Tile you can think of, but…read moreman -- customer service is quite low on their priority list. I came in with an obscure color and size of tile from a broken bathroom and they matched it up rather quickly. We ordered what we thought was the right color in the right finish, and it was ordered within minutes, shipped in two days. The only problem was that it differed with the sample that we agreed on. Now I only have a bachelor's degree, and Lord knows I've never worked at a tile shop before, but the man patronized me for having the audacity to try to order the correct tile. On the receipt, Tile Stop had the right number, but had the wrong name, and we probably argued about the stupid $7 worth of tile for about twenty minutes until his coworker came in and said, "Let's try to make the customer happy. He's probably wrong and I'd put money on that, but worse comes to worse he'll have twice as much of the wrong tile." And I reluctantly agreed, but it was too late to call their distributor for the random tile. So they said they'd call the next day. About two weeks later I had assumed they either forgot or didn't want to order it again. So I called The Tile Stop and they, indeed, had no recollection of the reorder... So, I paid twice as much for the right tile and shipping with their distributor (Beaver Glass and Tile) 40+ miles away and guess what? I was correct. Who knew the customer could be even occasionally right? Wouldn't go with them again outside of convenience to match the tile. Incompetence aside, no customer should feel attacked for wanting to get a product. In fact, I would put money on the fact that they still have the wrong style of tile somewhere waiting for someone to pick it up. Maybe I'm an isolated case, but maybe not. Happy hunting!

    Carter Lumber - buildingsupplies - Updated August 2026

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