Who writes a review about a lumber store? Someone who just saved $$$ by going there and not…read moreLowe's! Quality wood. Delivery would have been $10 but we needed to pick it up a day early. Sales staff was very knowledgeable and helpful. Friendly too. Great find if you are in the market.

Hands down the best place to purchase lumber and trim in Northeast Ohio !…read more Knowledgeable staff, great selection , and QUALITY material. I used to shop at Home Depot and Lowe's for trim. I would always go there because they were a quick convenient option. Over the years I have just been disgusted with the quality & selection they provide for me to offer to my customers. I always wanted to give this place a try but it's kinda far for me to travel. Now I just incorporate the time into my working day or just go in a Saturday morning to pick up material. Since I switched over to Terry, I have actually enjoyed my work much more & my customers have noticed the difference in quality as well. So if you're looking for top quality trim or lumber, I would highly recommend this place !

Alex @ Brooklyn Hts store is AMAZING. She is professional, friendly and helpful. She bent over…read morebackwards to help me pick out the right tile for my kitchen.

We have worked with Virginia Tile for years and our clients love the experience and selection. In…read morefact they feel overwhelmed with all the wonderful tile but Heather and their design staff does a fantastic job getting just the right tile for the client. Artistic Renovations always recommends VT to our clients for a great experience!

Phillips supply has served me very well over the last 13 years as a union laborer. I have turned…read moresome out of town contractors onto this place as well. This is a place where the staff actually knows their products and what you need for your job. They often have some great specials too. Roxie always take care of me when I'm in there.... It helps she went to school with my oldest sisters. They always have what I need in stock. When you're working in heart of downtown it's foolish to go anywhere else.

Very poor customer service! Brought my equip in for troubleshooting load issue they spent very…read morelittle time running engine for two hours charging over $325 and still have the same problems, I'll never bring my equip here again!

They have everything you need at good prices, great advice, AND a cat. What more could you ask for!?read more

An extremely well stocked, old fashioned hardware store! Great helpful friendly…read morestaff with answers and no attitude ( no orange aprons here!) and a resident expert on everything (I'm looking at you Glenn!) Very fair prices, you can park within walking distance and they have a snoozing cat that will be happy to ignore you! If you are in Lakewood during the day for the restaurants or the antiques you have to stop by Lakewood Hardware. You can go back in time and experience what life used to be like...and you won't leave empty handed!

Lumber from Canada is in short supply. Our contractor search Loews from Youngstown to CLE's west…read moreside for 5/8's "plywood" to no avail. One call to Larson's and we had our subfloor and flooring laid the next day! The following week they cut 6, five foot one by threes for lats on a queen bed frame. Been in business forever. Great people.

Was trying to get a quote on a outdoor railing thru this company,I was told 2 to 3 days well after…read more6 working days still no quote guess they did not need my business .

Great people good service very helpful with questions. I stop going to big box store they have the…read morebest prices

STAY AWAY FROM THIS COMPANY! I bought tile, cabinets, and…read morecountertops for my kitchen. The tile arrived with a black barcode stamped on it. It took my installer a day of work to run each piece of tile with acetone to get off the marking. The countertop was installed 1" off, and the oven didn't fit, they had to come back to fix it. Then when they came back to fox their mistake, they uninstalled the plumbing in the sink while they were fixing it, but they didn't hook it back up. The cabinets arrived missing pieces, and two cabinets arrived damaged. The replacement cabinets arrived a whole month later, delaying the whole project. One of them came without a drawer, and the other came with one side not painted. I'm still waiting on the missing cabinet pieces. I asked for 5% off the countertops and cabinets because of the added time, the contractor/installer having more work and having to make extra trips to finish, and they wouldn't give it to me. Additionally, after spending $20k on cabinets, I've had a drawer break and multiple chips one year after using the kitchen. Additionally, the countertop that was ordered through ProSource was installed with the countertop company. They were supposed to install the sink after placing the countertop. The stuff fell out after a few months of use.

Bill Walters and Bill Cummings have been great to work with on our needs. Nothing says trust in the…read moreproducts, such as lighting them on fire and pouring acetone on them to show how durable they are in extreme conditions.

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

Update after initial Review I called the number provided the…read moreday the owner left a response to this review, left a voicemail, and never received a call back from the owner. We did receive a call from their quality control manager. He was patient in listening to our concerns throughout our experience with the install and follow-ups. He came out a couple days later to inspect the installation. His conclusion was the seams were in spec. He said ideally, someone would have given us awareness of the difficulty of making the seams look good for this color and material combination. No additional discussion or follow-up was done based on this visit. From our perspective. At the end of the day, specs do not matter to someone purchasing high end carpet and paying a premium for installation. The only thing that matters is how it looks in the end. The seams are inconsistent with half being not noticeable, while major common area seams being very noticeable in many lighting conditions. Saying they are within specification can vary greatly and creeping up on the bare minimum of acceptable. I can guarantee you the majority of home owners paying $16,000 for carpet & installation are going to determine Floorz simply does not have high standards and is fine with providing the bare minimum to their customers. Original Review It is difficult for us to recommend Floorz based on our experience. TLDR Unprofessional installers, lack of oversight during installation, required additional fixes and corrections post install (many seams still show), no follow up once paid in full. Overview We spent $16000 with Floorz last December to get all of our carpet replaced. We paid 50% down and 50% upon completion of the core issues. 4 bedrooms, upstairs hallway, living room, and family room. All rooms were completely unfurnished. Pros We like the carpet we chose, padding, and color. The material was good quality and we would choose it again. When we communicated our concerns with how everything was left the first day, they came and picked up the carpet left on our front lawn. They came back to fix multiple areas of the carpet, stairs, closets that would no longer stay on or close properly, doors that were not put back on well, and vents that were popping out. These were not the original installers and made everything look a lot better than the initial install. Cons The installers left the house a complete mess the first day. They did not complete any room, left all the closet and upstairs doors in both bathrooms with our only showers. Constant cursing in Spanish until I called it out the next day. It was obvious we were actively living in the house. There looked to be no one overseeing or planning how a 2 day job would be done while we were living in the house. They left all of our old carpet on our front lawn on day 1 when we were told it would be hauled away. We would have never agreed to this since we have a HOA. When they were done on day 2, there were many issues all around. Required 2 follow-ups for carpet to fix a poor install on the stairs, multiple improper transitions to the hardwood floors, stretching of multiple areas of the carpet, many poor seams that are still showing after 4 months. 1 follow-up to repair closets and doors that were removed and no longer closed properly and all vents in carpeted areas that were popping out. While we were waiting for these fixes to happen, I received an unprofessional email stating to pay by the next day or it will be sent to collections. This was while we were already scheduled for the crew fixing the carpet on the stairs to come back with additional carpet since the first installers took all the extra with them. Conclusion They seriously need better quality control with who they are contracting out the installation. As a homeowner, I want a company that checks the work is done right. I shouldn't have to check the work, call all the discrepancies out, and ask for them to be fixed. If I was the owner, I would follow-up proactively around this experience to make sure it never happens again. No follow-up occurred after the final payment and I'm still bothered how these seams look after 4 months. I'm concerned about what level of warranty I actually have if this is how the initial install went.