I was approached while mowing my lawn by one of the field poachers as I call them lol. I agreed to…read morethe free inspection, and Paul came out the following Saturday. He was wonderful, very knowledgable, shot me straight, and was super laid back and easy to work with. I agreed to a new roof installation, as mine was broaching the 20 year marker, and I knew there were issues starting to arise. The financing was really remarkable, warranties bar none, roof itself was Tier 3, and Paul called his supervisor while with me, to welcome me to the "Home Genius Family." All in all, I felt impressed, and confident I made a sound choice. The night before the install, Tom, the project manager, contacted me. He informed me of the time the roofers would arrive, and cautioned that while I was told it was a 5 hour job, it might take longer cuz the weather was not the best. I totally understood, and the day of the install, the roofers were on time and worked till about 230pm. I had left for a minute, but Tom had told me that progress photos would be sent because he was going to be stopping by. When the roofers left, they ended up trapping the roof because they were unable to finish on time. Tom called me that evening, apologized, and stated the weather was a bulk of the reason, and if the weather continued to be shabby the following day, they may have to hold off, but assured me he would text in the AM to let me know. He also stated he had come by while I was out, twice, and took progress photos. I never received them after we disconnected, which leads me to believe he may not have actually come out, as he did state while we talked he was feeling under the weather. The following day came and went and I did not receive any communication, and no one arrived. I ended up texting Tom @ 10pm because I could hear hail in the pipe connecting to my water heater, since all I had was a tarp for a roof, lol. He responded "absolutely, it will be done tomorrow, and I'll be doing my final walk through with you tomorrow (this was promised in the agreement, that the project manager would do a finally walk through and inspection)." The next day came, and by 10am, still no roofers. I messaged Tom and got a vague "they will be getting it done today!" I work from home, was training a new coworker, and reached out to Tom again for a more stable time frame, so I could adjust around the noise. He said "I'm hoping 12-1." They ended up showing up at 11am. The roofers were very kind, but from Honduras and did not speak any English. Which isn't a big deal, but for communication, especially with no project manager on site, it was a bit rough at times. One gent had a translator on his phone, so he'd show me the English translation, which was helpful. Another thing that was a bit...weird, was there was no Porta Pot set up outside, so once one of the roofers asked to use the restroom, the others fell in line and on both days, I had knocks on the door continuously, asking to use the rest room. I wasn't too concerned, but thought it was a bit unprofessional, since most construction jobs on homes, a toilet is provided by the company for the workers, to alleviate discomfort on either end. At the end of the 2nd day, the roof was installed, and the gents all rotated in to use the restroom before they left. When my daughter went to use the bathroom a while later, she yelled at me to come and look, and the sink stopper was jammed into the drain, with a sludge of dirty water in the sink. I attempted to use the metal rod under the sink to dislodge the stopper, but it was jammed. I contacted Tom (who I still had not met or seen) he texted back and said he was 2.5 hours away, but could swing by and fix it later in the evening. He mentioned the metal bar under the sink and I let him know I knew what it was for, but the workers had jammed it in pretty good and the lever was not working. He did state the company would pay for any repairs, which was good. I did eventually get it dislodged, and Tom stated he would be by the next AM to do a fly over the house with a drone, and the final walk through. Suffice to say, he never contacted me, and the final walk through was never completed. I still don't know who Tom is, lol, but the roof does look great, and the warranties cover it till the cows come home, so even if the job was shoddy, I'm covered. The lack of communication from the project manager, and the language barrier with the roofers made for a not so shiny experience, but, overall, I'm satisfied that my home has been fortified.

After wasting time on a call. Explaining a roof leak. I'm transferred to a specialist who says…read more We only do new roofs. That's it As obnoxious and unattractive a way to make potential clients waste time and feel like this place is not very interested in actually helping solve problems and building relationships Vs purely transactional and nothing more No wonder their yelp rating sux

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

My wife noticed a leak from our roof that was already pushing 30 years old, so we called out some…read morecompanies to take a look and get some estimates on the work. Joe came out, took a look what was going on, and gave me an estimate that was identical in scope but half the price of another estimate we received so we opted to go with Eames and Sons. Joe was fantastic to work with and kept me up-to-date on scheduling of the entire process, from dropping off a trailer for the old roofing materials, dropping off the new materials, the actual day of work, etc. The Eames and Sons crew came out, did the work in a single day, and then Joe came out the next day for an inspection. Joe noticed some of the work wasn't up to the Eames and Sons standards, so he had someone from the crew come back out and redo it and then came back out the same day to check on the work again. I also noticed that some of the mortar between bricks near some of the work seemed to now be missing and he came back out on his own time to fill in the gap. Eames and Sons, and specifically Joe, definitely went out of their way to make sure our roof was perfect and that I no longer needed to worry about the leak we found. This was a fantastic experience, and I would definitely recommend others use Eames and Sons for their roofing needs. EDIT: I noticed some damage to a window screen after the dump trailer was moved away. Joe fixed the screen himself and sent someone else out to take care of some of the metal around the window as well. Eames and Sons has gone above and beyond what I expected and they have set a very high bar for any work that gets done around our house in the future.

Have recommended Tom to my neighbor and they also did their fathers roof. Very honest and extremely…read morehelpful!

After the last big storm, our house was destroyed by a huge tree in our yard. I had many…read morecontractors come to write me a bid, but West Bay stood out due to their professionalism, communication, worknanship, and fair pricing. Ben and West Bay were amazing to work with and made me feel like we're going to be ok. Thank you so, so much for taking care of us. I'm for sure keeping your info for future projects.

Very trust worthy and did a great job fixing our siding. Very timely and was excellent keeping us…read morein the loop. Will definitely use them again.

I read some of the reviews for siding and windows and must say my experience with Empire has been…read morenothing but positive-from the initial sales meeting to final install. I was asked if there would be a significant other attending sales pitch meeting and I politely indicated I'm a single mom and will make the final decision myself. Yet, I understood the reason behind the inquiry and had no problems with it. The sales guy was straight to the point didn't really try to sell me the product just provided information regarding the product and answered questions I had accordingly. Which I was grateful for! He let me know that there would be about an 8-week fabrication Lead time which I was fine with. The windows did end up ready for installation within that time frame. Empire graciously set the installation date according to my schedule. And I can't rave enough about the three person team who came out and completed the install. Dave and his crew were on time, addressed my concern about placing down floor protection- which they had already anticipated. They were knowledgeable with the product and how to install the windows and the back patio door. Hard consistent workers, there was no downtime during the install. the framework after the bay window was removed was done very professionally and looks amazing. They answered my questions professionally and didn't make me feel stupid for asking very simple questions at times. I cant say enough about this crew, I hope they see this review and see how appreciative this single mom is. They cut no corners and provided exceptional install service that gives this mom a peace of mind! Plus they graciously accepted to take a photo in front of my new front windows!! Thanks Empire for the new windows and patio door!

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

Very professional and attentive company. We had received 4 other quotes from waterproofing…read morecompanies before working with Rick at Precision Waterproofing. Rick was able to come to our home and work with my wife on assessing our needs and provided us a quote very quickly on what would need to be performed and how much it would cost. For our situation we only had water coming in very specific areas in the basement so he suggested we should target that half of the home instead of needing to pay for the entire home to be waterproofed as it would not be necessary unless we had water problems everywhere. The other 4 companies tried to use scare tactics and high pressure sales in order to push us into digging up the entire home, installing air filters for no reason, and other questionable "fixes." Rick provided the quote, a reasonable timeline in which the work would be performed, an outline of what work was being done and they even talked with our neighbors to explain they would be working on our house and requested access to their driveway in order to reach one side of the house. Precision put down wooden planks in order to not damage or dirty up the neighbors driveway as they like to keep it very clean on a regular basis. The work was performed during the day while the wife and I were at work and Rick and his crew took pictures and documented what issues we had that caused the water intrusion into our home, as well as showed us how they resolved them. Replaced the footers, patched any cracks in the walls, backfilled the areas that were dug out. He even helped us by removing an old cement sidewalk at no extra cost since it was in the way of the project. Working with Rick was overall very enjoyable and reasonable, he was easy to reach and communicate with,calls, texts, emails, guarantees and warranties the work performed, and was priced very fairly for actual waterproofing (not water management system) We recommend this company to anyone in the Ohio / Cleveland area with any water issues.

From the owner: Full service basement waterproofing company offering all methods and alternativesread more

Loved JR from the moment he walked into my home. Knowledge, through and readily available with…read moresolutions. Highly recommend.

The Third Estimate was one of 3 estimates we had for a roofing project in 2025. We ultimately did…read morenot choose them due to how aggressive they were in trying to get us to commit to the estimate they offered. In 2026, the time of this review, we had hail and wind during a storm last week and I get a random text from them (see picture) stating that I signed up for messages from them, which I did not, and noted the storm. Are they storm chasers now? I really wish they would not "opt in" people that never opted in.

If you're in the market for windows or like us, patio doors, we strongly recommend you contact…read moreVictor Perry with Stanek Windows (216-315-0958). Vic has years of expertise working with Stanek. He not only got the doors we wanted (requiring a custom size), but they were affordable with easy financing as well as he scheduled the installers to repair water damage from our existing door. By far, Stanek was the best value for our money of the three estimates we received. We have a Moreland Home and the shoddy way the builders installed the French doors, water had been getting behind the vinyl and rotting the wood of the frame and the subflooring of the inside of the house. We feared we would need a contractor for the floor as well as the door, but Vic assured us they'd take care of it all. Installers, Terry and Aaron arrived on time and got right to work. In fact, they were done and cleaned up in two hours! My husband was at work so I was taking photos of the progress. Terry clearly explained every thing he found, the repairs he was making and how the improvements would fix the problem and keep it from happening again. We are extremely pleased and appreciate the smoothness of the entire process, especially the end result, and would easily recommend Stanek.

Purches a $26,000 sunroom. Install went well but one glass panel was defective within 6 months…read more They refused to honor the warranty or even come on site to inspect the panel. They quoted $ 1,600. To replace the panel. I hired a 3rd party to remediate and he charged me 600. So they were looking for a 1,300 profit to replace what should have been a no cost warranty replacement. So watch out for that.

I highly recommend cure contractors Barton & Preston are the owners, 2 great young men thank you…read morealso to Todd & all the roofers for doing a fantastic job!! GOD BLESS!!

From the owner: Roofing & Siding Replacements Seamless Gutter Installations…read moreInterior & Exterior Remodels Custom Deck Builds Home Additions Most Major Home Improvement Work Licensed, Bonded, & Insured. Better Business Bureau A+ Accredited We are very active on Social Media (Instagram, Facebook, TikTok)

I did not work with this business, but they were the only other ones to respond when I made a…read morerequest yesterday evening. I needed a roofer and I submitted a request to one company, and Yelp sent it to 4-5 other companies as well for competitive quoting. The one I wanted got back to me immediately, and this company was shortly after. 3 others never responded at all. This one at least responded quickly.

From the owner: My roofing company stands out because it’s proudly woman-owned and led by a biracial entrepreneur,…read morebringing a fresh and inclusive perspective to an industry that’s often lacking in diversity. We combine top-quality craftsmanship with a commitment to empowering underrepresented voices in construction, delivering not just excellent roofs—but meaningful impact.