Carter Blood Care always does a nice job scheduling appointments and taking care of donors…read more Excellent staff and painless procedure.

The BEST staff all very professional and caring. I truly love donating blood here and will continue…read moreto do that as long as I am able

Great plasma donor center, and TRUST ME I know what a good donor center looks like. I've been to…read moreCSL (Mesquite) and they were HORRIBLE ‼ So coming to Octapharma was such a breath of fresh air Michael is the BEST sticker hands down, and the rest of the staff are so friendly, kind and professional. They check on you and ask you are you ok. I never once got asked was I ok at CSL ‍ Monica (Mgr) was very kind and welcoming to me. The place is clean and smells good. I can't wait to go back. Which is weird beverages I use to dread going to CSL

I used to be able to donate without worry. It was easy here. That all changed this year. I was…read moreconstantly bruising after what I believe is incompetency with injections, misreadings on my status and levels, and the total lack of employees they have making the process hours. I was in line 2 days ago for nearly 2 hours and when I finally got up to the front, they told me I needed a physical. Why didn't you mention this before or have it alert me on the app I downloaded? I left. What a waste of a day. While I was in line, the one and only person behind the counter told a client where everyone in line could hear, that every single day about 2 or 3 people call out. Hire. Better. People. It's simple. Management was walking around doing nothing looking at the line grow and grow and didn't even offer to get behind the counter and help or send someone else from the main room to help. It was very upsetting. Everyone has their reasons for donating, and mine is personal. This location has gone so downhill quickly it has taken the fun and enjoyment out of me giving back.

I recently went to the Any Lab Test Now on Park in Plano to have my blood drawn for serum eyedrops…read more I sometimes have a difficult time with blood draws and appreciate a really experienced phlebotomist. This visit, I had the pleasure of having Sukhman Kaur draw my blood. Sukhman was professional, efficient and gentle. I hardly felt the needle stick at all and we were able to draw the amount of vials I needed. She was friendly and very knowledgeable about how to perform the task at hand. As an added bonus, the next day I didn't have a bruise where she drew the blood! I was sad to hear she was leaving ALTN for a nursing position but very happy for her. I hope her boss will consider having her work part time if she so desires. I would let her draw my blood any day! Thanks, Sukhman, for a great experience.

Karina and Daniella had amazing customer service. Karina was very helpful and positive, Daniella…read morewas focus and helpful.

At the moment, I am so angry - they now only treat you if you have 1 of 5 areas (weight mgmt,…read moresmoking cessation, chronic pain, etc) or you have had to be previously diagnosed with a condition BUT they don't tell you that until you get there. I feel so disrespected - my time isn't worth anything? I would give 1 star for this visit, but years ago I went because when giving blood, the needle hit a nerve and I had constant tingling in my arm - that was fixed in 1 visit so I an giving the average between 1 & 5 stars.

The staff was very accommodating with our traveling schedule. The service is extremely professional…read moreand the actual facility is very clean n zen. I felt much lighter n relaxed after the session. Highly recommended

I do not recommend this office. I called because of the strong Yelp reviews, but unfortunately, my…read moreexperience was the opposite. This was a one-minute phone call, and it was enough to turn me off. I explained that we had already done a consultation with another oral surgeon in Saginaw and were shocked by their request for $2,000 upfront, which is why I was calling around for options. Before I could even explain further, the woman immediately cut in with, "Wisdom teeth removal is $4,000-$6,000," which felt dismissive and rushed. When I asked how that could apply to an insured patient--since in-network providers are limited to insurance-allowed amounts--she clarified that was the cash price, not the insured price. I explained that we have insurance and even dual dental coverage. She then told me they only bill the primary insurance, expect patients to pay the balance up front, and require the patient to file the secondary insurance themselves. While this may be common with some private dental offices in DFW, that doesn't make it reasonable. National dental groups understand how to bill properly by submitting both insurance plans and only collecting what they reasonably expect the final patient balance to be. In our case, that meant going from being asked to pay $2,000 upfront elsewhere to paying $300 upfront, with the expectation that the full amount would likely be refunded once secondary insurance processed. When I declined to continue the conversation, her response was a cold, uninterested "Have a good day." No explanation, no attempt to discuss options, and no effort to retain a potential patient. I never even got to this office's actual pricing because I was being rushed off the phone. For comparison, I contacted Monarch Dental, and the experience was night and day. They reviewed both insurance plans over the phone, gave a clear explanation, and booked my son's surgery in under 48 hours. The surgeon's reviews were excellent, and the process was seamless. We're now booked and moving forward--but this office lost a potential customer due to poor communication and lack of patient care. Final recommendation: if you have secondary insurance or want clear billing and options, proceed with caution here. National dental groups offer a far smoother, more patient-centered experience.

Unfortunately, I cannot recommend this office to bring your children to. Parents have rights, and…read morethis Office does not respect your right and request. I requested to see my child after they had got her comfortable with the IV. They told me they would come get me and then Did Not. When your child is being put under anesthesia it can be a scary situation for both parent and child. But they obviously don't get it or if they do They Just Don't Care!!

If you haven't donated blood in a long time or ever, I recommend heading to an American Red Cross…read moreBlood Donation Center to do it. The closest facility to me is in Plano, TX. I made my appointment online through the American Red Cross Blood Donation app. It allows you to find available appointments by day, time, and location. Once you have scheduled your appointment, you will need to use the app to complete the pre-checkin questionnaire. It will take you a lot of time to complete this whether or not this is your first or tenth time. Be sure to block off a good 30 minutes to an hour to get it done. The information needs to accurate to present day. Questions range from travel destinations in the past three years, sexual activity, and medications you are currently taking. They want to make sure that you blood donation can actually be used to help someone get better, so screening is an important first step. When you arrive to your appointment, you'll need to show your government photo identification. You will also show a QR code from the app to fast track your appointment. You will be invited to a private room for a mini health screening where they will take your temperature, blood pressure, your hemoglobin count, and verify information from your health questionnaire. If all is well, you'll be placed on a gurney where a well trained phlebotomist will place a needle in the vein of your arm. After a few minutes of being drained of some blood, you will be directed to the cantina where you can refuel with some juice and snacks. You'll want to stay in this area for at least 15 minutes to recoup your strength. I'm happy to report that the phlebotomist was able to get the needle in me without digging around for the vein. I had no bruising for the first time in a very long time. I was impressed. Unfortunately, I have a tendency to pass out after donating. The last time I did, I started to feel the rush of heat and clamminess while I was still on the gurney. This time, it happened when I was sitting up in the cantina. Thankfully I wasn't driving. I was able to ask another donor to get me some help. My phlebotomist came over with a gurney and had me lay down immediately. She placed a cool cloth around my neck and stayed with me until she was sure I was okay. Our current blood supply is in a critical state. If you can give blood, please make an appointment today. If you can't, please encourage others to do it. You never know when you or a loved one will be on the other end of needing this life saving blood.

Happy World Blood Donor Day! It just so happened this day coincides with my regularly scheduled,…read moreevery 56 days blood donation day (: a happy coincidence. I recently relocated to the area and this was my very first time visiting this blood donation center. I have religiously donated to the American Red Cross for decades now and wanted to continue that consistency. In all honesty, I was really anxious about donating here after reading a majority of the reviews. I have a ton going on right now, navigating a relocation, new job, new home, my weekly running mileage, new climate etc. and I knew I was in no condition to endure any mishaps that would potentially cause me to not feel well or put me off on the commitment to my ARC blood donations. My sons gf is a nurse and if you know me, you know I love the F word, but there's one in particular that I can't handle when it comes to veins, needles, and blood donations and that's "fishing". I did not want it to come down to missing a vein, "fishing" around for one or any issue that would cause me pain/discomfort or a bad first experience here at this center. I'm so glad I overcame my apprehension about coming to my appointment, because every single interaction from my 1230p check in, screening and blood draw was 5 STAR! The staff on duty during my visit were incredible and I pray I get them every time. I've always been a strong advocate of donating blood. It's something I'm wildly passionate about. Please consider donating if you haven't, it's extremely rewarding knowing the direct impact it has on human lives. Wonderful experience for my 105th pint donation today.

It's Women's History Month! So I'm excited to write a review about a beloved woman-owned biz. It's…read morebeen a couple of years since I worked with NDDA to assist me with our first born daughter born in 2021. Melissa at NDDA was incredible from start to finish. When I originally called to ask some general questions about what exactly a doula does, she was kind, patient, and so freaking educated about the process of childbirth. We were offered a tour of Baylor hospital (virtual due to COVID), newborn classes, and tons of educational resources after booking with NDDA. What stood out to me most was the fact that the all female team there just made you feel like you were so seen, every step of the way. As a Black woman, childbirth can be an extremely scary experience, just look up the statistics of mistreatment in the healthcare space for minorities. Melissa and team advocated for my husband and I. We felt taken care of every step of the way. Thank you NDDA!

I've worked with North Dallas Doula Associates for both of my pregnancies. Specifically for my post…read morepartum care with getting placenta encapsulation. My primary reason too for picking this place was the fact they offer a beautiful placenta art print. I wanted to honor my placenta because it's such an incredible and powerful organ, and I'm obsessed with the art prints. They're both framed and are hanging up in my daughters' room. I've worked with Meredith L. and Madison Prez for the placenta encapsulation. They were both very easy to contact and responded promptly over text. I worked with Madison most recently, and she picked up the placenta and quickly processed it and delivered it to my home. I got placenta pills, a tincture, the keepsake cord, and the art print. I love the packaging and branding too- very alice in wonderland. I highly recommend this service and would work with Madison again. The art print she made was stunning!

If you are looking for exceptional care, Samantha Rabb sets the gold standard for our family. Out…read moreof the 14 facilities our grandmother has stayed in, Samantha stands out as the most compassionate aide we've ever met. Her ability to connect with my grandmother during difficult moments of dementia is extraordinary. This morning was just one of many moments where I watched her gently hold my grandmother's hand, explain her care calmly, and offer complete reassurance. Beyond Samantha's incredible dedication, several key staff members have provided care well above and beyond the norm: Therapy (OT/PT): Jude and Carla have done an impressive job with her rehab. Nursing: Paul and Paula provide exceptional, attentive medical care. Support & Staff: Okey is a warm, welcoming presence every time I walk through the door, and PJ and Regina have provided wonderful, ongoing support. This entire team treats our grandmother like family, and they deserve all the stellar praise I can offer.

I have a sister-in-law that stays at carrera nursing home in Plano…read moreI would never recommend putting anybody in this place. I showed up today. I had been gone a week. I come to see her every Monday. I had to skip yesterday as I was out of town. I came in today, September 15 Tuesday to the most awful smell I have ever smelled. I opened up the microwave. There was food left in the microwave that had maggots all over it spent an hour cleaning that up. Let them know. Got the microwave out of here as it was invested with maggots so the cleaning people here do nothing. Her floor is always sticky never gets mopped and I won't even explain to you how her toilet looks every time I come here I have told them over and over and over again toilet still nasty maggots in the microwave and oh refrigerator was reading at 60° inside so whatever she had in her refrigerator is ruined. I will never recommend this place. I will be contacting whoever I need to contact to turn this place in. I hate to be this kind of person, but when you see what I see on a weekly basis, you would understand I will be adding photos so stay tuned. The communication between the workers and yourself is almost null and void as they don't speak English very well at all.

They do a bait & switch when it comes to payment. On the phone & in person I was told 180 for a…read morepap, annual & lab work. When I said I could not return for the lab and pap results but asked to call me instead they increased my visit 50 for the 3. I paid $100 for a pap smear and NP Porter only asked me if I do my breast exams, she never checked me. She seemed extremely rushed. After the pap was done, the assistant said she told her I don't need lab work said I want lab work. I asked what about the annual, then she brought up another 50 again she I thought it would be 180. I left without an annual visit.

I'm a previous long-term patient of Primary Care Clinic of North Texas (Plano). I exclusively…read moreutilized Femina Pereria, NP and I have nothing but nice things to say about her. I was in my 50s during the years I was under her care and I have a lot of experience with the healthcare system as my husband has had cancer (kidney), septicemia, and a few other serious disease which i educated myself about to understand what to expect. Although he was not a patient of Femina Pereria, we both had years of experience (27) with our family doctor who was highly respected by his peers as well as other specialists including neurosurgeons. Femina Pereria is a the top of my list of professionals; you can't tell the difference between her, a NP, from any of the Drs. And specialists I've trusted over 40+ years. Trust her. I highly recommend her. Diane Long

Amazing doctors, nurses, and all support staff. I had total knee replacement with Dr. Roger Emerson…read moreand great care from everyone in the hospital. I would give the food a five star rating because it was delicious and always hot with a great variety of choice.

Emergency wing left much to be desired. Parking with construction was frustrating to navigate and…read moreaddress designations were difficult to find. Most of the staff including security were just chirping away with each other, on phone, or had headbuds on. Navigating rooms was like a maze and very cramped.