See last review they tried to kill me.I've never been treated so horrible in my life these are…read moresub par phlebotomist that don't what they're doing. You also don't tell a patient that the needle was inserted incorrectly here's a sample of my hematomas that cover elbow on up I'll post my bloody shirt on another post !

Nothing bad to say about my first donation here today. All the bad reviews can be avoided if you…read moreread the requirements before and follow them by making an appointment. They have excellent staff to answer all questions and concerns. They said 38 minutes for a new donor is excellent time. I said it is because I did what the website said to do.

I was honestly really nervous to come here because I saw so many awful reviews, but I'm so glad I…read moregave this location a chance! The facility is very clean, and the staff has been incredibly friendly, attentive, and helpful every time I've been there. Everyone has made me feel comfortable and taken care of throughout the whole process. They've genuinely gone above and beyond what I expected based on the reviews I read. I know people are more likely to leave a review when they have a bad experience, so I wanted to share a positive one because this location deserves it! I've had a great experience here and would definitely recommend giving them a chance. The first time is definitely a lengthy process since the location is so busy and is first come first serve but after that I'm in an out within the hour

I've been going to the location in Mesquite for several months, never once have I had an issue with…read moreanything. It is a busy location. All employees have been super nice! Location is clean. Employees are always watching people on the machines, & anytime I've seen someone have an issue they are quick to take care of it.

I have been to several other donation centers and this one by far is the Worst run center…read more Easily a one hour wait before you can get seated in the donation chair. This visit at 10am on a Friday, Was no different. The technicians is the donation area had no sense of urgency and were more focused on looking at who was inline than trying to make the donation a priority. Very short Staffed, and no one seemed to have a concern. Definitely will not be back.

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

Today, i visited this location. It has been 6 months minus 1 day. I went into the booth and the…read moreyoung lady explained i would be a new donor if came back Tuesday 9/25/2018. I declined. She proceeds to tell me all the ramifications of today's visit and the payout. This is when Stormy(female phlebotomist )the cactus interjects. Y'all she so dry and prickly i hate to look at her. And she is very pretty too. Her bedside manor is probably better suited to a special episode of CSI -MIAMI SPECIAL VICTIMS UNIT. - She just mean and BLAHH. I hate when you ask for the manager and the worker always says they just gon' telll you the same thing, very unconcerned very drole. Well I did manage to see the registered nurse Kristen and she was very polite and I explained that I would leave a very good review for her the only person that I'm co-signing for today's visit is Kristen the registered nurse everybody else needs to go back to training school

Very skilled at the phlebotomist level. I've donated for a decade at different plasma donation…read moreproviders and CSL is the most proficient. Screening intake is private and expedient. Recommended.

Mckinney location has so many discrepancies in their testing equipment it's ridiculous. There…read morescales are off by about 7-8 pounds compared to my doctors scales and the "testers" and/or equipment is off. Don't waste your time. They also are the lowest paying plasma company. Try Bio Plasma in Plano.

New donor. Waited 2 1/2 hrs (not complaining about wait time), finally made it to the so-called…read morenurse, and she says I can't donate because I ate "the wrong food ". This is BS! 1/3 of the people in there looked like they were on drugs or drunk, but they wouldn't let me, who is perfectly healthy. Make it make sense.

I'm trying to work here they said they hiring but no listing available online and they don't have…read moreapplications. I know they could use the help doing intake and I have Data entry experience and customer service. I have applied online for another center but I stay by the one on S Lancaster Rd in Dallas Texas 75216

Toria is a hard worker she deserve a raise she is kind she is fast and she is polite and she…read moreactually made my day when my day was horrible she is out working people in her section I see it with my own eyes you guys most definitely have a keeper she deserve praise

Great plasma donor center, and TRUST ME I know what a good donor center looks like. I've been to…read moreCSL (Mesquite) and they were HORRIBLE ‼ So coming to Octapharma was such a breath of fresh air Michael is the BEST sticker hands down, and the rest of the staff are so friendly, kind and professional. They check on you and ask you are you ok. I never once got asked was I ok at CSL ‍ Monica (Mgr) was very kind and welcoming to me. The place is clean and smells good. I can't wait to go back. Which is weird beverages I use to dread going to CSL

I used to be able to donate without worry. It was easy here. That all changed this year. I was…read moreconstantly bruising after what I believe is incompetency with injections, misreadings on my status and levels, and the total lack of employees they have making the process hours. I was in line 2 days ago for nearly 2 hours and when I finally got up to the front, they told me I needed a physical. Why didn't you mention this before or have it alert me on the app I downloaded? I left. What a waste of a day. While I was in line, the one and only person behind the counter told a client where everyone in line could hear, that every single day about 2 or 3 people call out. Hire. Better. People. It's simple. Management was walking around doing nothing looking at the line grow and grow and didn't even offer to get behind the counter and help or send someone else from the main room to help. It was very upsetting. Everyone has their reasons for donating, and mine is personal. This location has gone so downhill quickly it has taken the fun and enjoyment out of me giving back.

AVOID THE CSL PLASMA LOCATION IN HALTOM CITY AT ALL COSTS…read more The operational incompetence, lack of leadership, and absolute disregard for donor safety and medical boundaries at this facility are a massive liability. During my scheduled donation, the machine repeatedly triggered "No Flow" draw alerts. Recognizing an impending vasovagal syncopal response, I explicitly withdrew all medical consent for needle adjustments and requested that a supervisor or senior phlebotomist take over the procedure to restick my other arm. This safety request was completely ignored by the floor staff. Since my original phlebotomist had abandoned the floor I had to request help my another floor phlebotomist to escalate the issue, but they returned to state that the senior phlebotomist refused to intervene because they "didn't want to step on anyone's toes" denying my request. Upon her return the original technician then proceeded to engage in blind, aggressive needle manipulation ("vein fishing") inside my tissue against my explicit verbal commands and physical protests, resulting in acute trauma to my perivascular nerves and a severe vasovagal crisis with tunnel vision. The medical negligence here is systemic. The donor immediately adjacent to me was subjected to identical technical incompetence by the same phlebotomist, causing her to suffer a severe syncopal crisis and vomit on the floor. Rather than deploying emergency protocols, the Medical Screening Assistant (MSA) subjected me to a hostile interrogation while I was losing consciousness, mockingly downplaying my cerebral hypoxia as "floaters" until I had to articulate my own syncopal response. Even mockingly stating that "You just expect us to roll out the red carpet for you" after requesting basic first aid for a medical emergency that their staff caused. She was also called to the floor shortly after when the adjacent donor next to me had a severe vasovagal reaction that induced vomiting and when the donor reported a sudden wave of heat, this same MSA mockingly told her, "Well, you have a hoodie on." To make matters worse, the MSA tried to cover up an incomplete blood return cycle by falsely claiming my red blood cells were returned--a physical impossibility since the left arm never achieved flow--meaning my cells were discarded as waste to evade federal FDA deferral regulations. The MSA then explicitly stated my severe reaction was "non reportable" in an attempt to mask donor injury caused by a rogue phlebotomist. They completely lost control of the floor, even allowing unauthorized civilians onto the donation floor when the mother of the adjacent donor rushed onto the donation floor to check on her daughter after seeing her have a severe adverse event reaction from the lobby/screening area. DO NOT DONATE HERE IF YOU VALUE YOUR HEALTH, BIOLIFE PLASMA IS A SHORT DRIVE AWAY AND HAS HIGHER NEW DONOR PAYOUT. A formal consumer safety complaint has been filed with the FDA Center for Biologics Evaluation and Research (CBER), and a formal Spoliation of Evidence Notice has been electronically issued to corporate legal to lock down all machine data logs and CCTV video loops from this date. Unedited audio/video recording evidence of the staff's verbal admissions has been securely archived for federal investigators. Unsafe, unethical, and completely unprofessional. The rogue phlebotomist and patronizing MSA are a danger to public health and a corporate liability.

The staff is exceptionally trained and well mannered. I've also been a donor for this company for…read morethe last 19 years. They're the best of them of all of all time.

I have enjoyed being able to give back by helping save lives. CSL is an amazing way to help others…read morein need. They do have an incentive that follows your donation that you could use to help your own situation or another persons situation. I before it's a perfect way to practice reciprocity. They practice quality care. I included my donation code, please include in app before second donation and we both will receive incentive. Thank you CSL God Bless you path

Office experience was not so good! I donated without a issue back staff was great. Even my check…read morein experience was good. Once I was finished donating I use the restroom their was no soap or hand sanitizer in any disposable in the entire front half of the building. I told the lady staff in the front about the situation. Her response was well we just don't have any! So I ask her did she have any behind the counter she then replied are you donating. I replied back saying ma'am I just did! She then said why didn't I get any from the back! As I looked at her with frustration I replied I just left the bathroom. May I just have some from behind the counter and she went to grab some which was empty as well. I chuckle and said I'll just go to the gas station. Her response was that's your best bet. Not professional at all.

Beautiful experience! I donated whole blood and Evelyn was amazing! She placed the needle with ease…read moreand it was painless. Just felt the pinch when it went in. I hardly have a mark on my arm. The receptionist and other staff members were very pleasant too. Go donate that blood!

I've been going there for many years. I've donated almost 50 times. Unfortunately, I had an…read moreunqualified person this time. She accidentally yanked the needle out of my left arm and it bled everywhere. She changed arms and couldn't get blood going. After she poked around a few times I asked them to stop and I left without giving blood. It was not a good experience at all, and I don't know if I will go back