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    Carter & Spence

    4.8 (9 reviews)
    Closed Closed

    Services - Carter & Spence

    Gift shops

    Watch cleaning

    Watch part repair

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    Warrenton Jewelers - put my xtra Tiffany earring on my toe ring!

    Warrenton Jewelers

    (15 reviews)

    $$

    Great ideas for Christmas. Would be 5 stars if the store were open per website. Closed on…read moreSaturday 12/27 despite posted open til 4pm. Please post holiday hours somewhere.

    I brought my wedding ring in to be resized. As they looked it over, I was told that the channel-set…read morediamonds could use reinforcement as well just to make sure they stayed secure. Sounded like a good plan to me. When I went to pick up my ring, the sizing was perfect (and at a reasonable cost), and the ring looked terrific. However, the manner the channels were reinforced changed the essential look and shape and feel of the ring. What once was a smooth cusp across the surface had become this stair-stepped ribbon of ridges. It no longer looked like my ring, nor did it match my wife's ring. I expressed my disappointment, noting that I had not been informed of the intended change. The jeweler, Jim, was on-site and attempted to smooth the ridges a bit. The problem was lessened, but not resolved. So we talked more about my expectations and how it might be accomplished. Jim agreed to give it another go. When I returned later in the day, Jim had corrected the problem, built up the channels, and returned the ring to its original aesthetic. I am very happy with the results. What's more, in dealing with the problem, the staff at Warrenton Jewelers were professional, polite, and eager to make things right. All in all, a good experience, and I'd recommend their services to others. One last comment: I did a little browsing while they looked over my ring. This place is far more than a jewelers. I saw a station for tux rentals, several items of clothing, some eclectic art, small gifts, etc. Pretty cool shop!

    Carter & Spence - jewelry - Updated September 2026

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