I'd give this place 10 stars if I could! The best experience I've ever had with a mechanic! They…read morefixed a mistake made by Dave's Auto and Tire (who had my car for 2 weeks to change my shocks-completely messed up my car). Auto pro looked over my entire car, tightened everything and let me know what needs to be taken care of in the next 1,000-3,000 miles and didn't charge me a dime! Friendly, and we were in and out within 30 minutes! Thank you, Autopro! I'll be back for any car maintenance in the future!

My neighbor recommended this place otherwise I probably never would have ended up all the way on…read morethe other side of town, and I am so glad she did. They were the only place that would replace my steering rack besides the overpriced dealer. I won't name names, but the previous mechanic I went to didn't want to do it because they could only get a dealer part and I guess they were more interested in marking up aftermarket stuff than doing the repair. Their loss. I get my oil changes here now too. I'll drive to the other side of town because the service here is actually professional and good, and not lackadaisical like the previous place up north that's closer to me. They have the most competitive labor rates and can do alignments, so they've got just about everything covered.

I was driving Uber in my 2015 Subaru Outback, and the passenger directly behind me announced:…read more"Lindsay, you have a bad wheel bearing." He proceeded to explain that he owned an auto shop and gave me his card. Turns out it was Bruce Berry of International Auto Works. Another passenger the night before mentioned something "sounded off" in my car, so Bruce's comment didn't surprise me or feel salesman-y. We already aren't fans of the service branch of our local dealership, so we decided to give IAW a try. They replaced the wheel bearing in a timely manner and all was well. A few days later, the electric parking brake started seizing on that same wheel. We thought it might be related to the wheel bearing fix, which was disappointing at first. IAW came to our house near UNCA, towed us back to their shop in Fletcher, and ran a plethora of tests the next day. Turns out our battery was failing (and it was not related to the wheel bearing fix at all, just a strange coincidence.) Even so, they gave us a complimentary tow, and again, we had quick and lovely service. I jokingly told Bruce that I hoped I didn't see him again any time soon. That being said, if we do have problems with our vehicle again, you can get we'll be back!

Great group of skilled technicians working in an extremely clean shop…read more Methodically solved a difficult electrical issue my 32 year old Mercedes had that others couldn't. My 2 old Mercedes have found a home.

Life Savers: While being stranded at the base of a mountain on interstate 26 at mile marker 57, 600…read moremiles from home, and AAA being a total letdown, these people were able to get my van fixed. They did it quickly. They got me in immediately upon the tow truck dropping off my van. Not only were they opened in a time like this (June 22,2016) but they made time to get me in same day so that I could be at work the very next morning so far from North Carolina. The staff made small talk and we exchanged stories about our families while we waited for our van to be fixed. It wasn't just a sterile waiting room while you wait for a mechanic to do who knows what and charge you who knows how much experience that you get at a corporate national repair shop. After our van was fixed the mechanic showed me what he found, what he did to fix it, and how he tested his work after it was finish to ensure we wouldn't be stranded again after leaving his/their shop.

Always a great visit when going to vans! They take care of my wife's and I cars which…read moreprofessionalism and care

I have had nothing but excellent service in the past few years. I had my AC replaced and recently…read morebought 4 new tires. A few days ago my battery died and they were here within 30 minutes to replace the battery. They are very nice and the young man at the desk is very proficient. When I bought my 4 new tires, they quoted me almost $ 200.00 less than another place .

I am done doing business with them. I've gone in at least once a year for the 5 yrs I've lived here…read moreand every time it's the same . The "guy" at the front desk is unhelpful, slow, and just plain rude. He is useless and has no customer service skills. He is unable to answer simple questions. Each time I've brought my car in and drop it off, I have had to call 5-6 hrs later only to find it's been ready for hours. No communication at all. When I go pick up my car, he cannot explain what they did or why. I am always charged the higher amount and when I try to find out why, all he can do is walk off and try to find someone to answer questions. And then they come in and speak to me like I'm an idiot. I have a feeling they have dishonest practices- esp upselling women. This time I brought my husband who didn't fall for their false explanations. He agreed- they are dishonest and rude. Even though they are 3 minutes from my house, I will drive to Hendo or Sburg so I don't have to go back.

Went in for a repair of a punctured tire. Staff explained the tire was worn and was not in good…read morecondition for repair and reuse ( they were correct). Charlie's mounted a new tire quickly and at a reasonable price. The shop is homespun, not much for computerized systems at the front desk. But this is my 3rd car repair at Charlie's and they always get the job done rapidly and reasonably pri

Quick service. Honored appointment. Got in and out quickly. Charlie tires has a lot of services to…read moreoffer.

I needed some work on my suspension, new tires, and an alignment. The folks at General Auto did a…read moregreat job. We have a steep driveway. I tried to drive through a patch of snow in my driveway and slid down a hill. The guy at the body shop recommended these guys to take care of the resulting suspension problems. The mechanics here were knowledgable and explained the problems clearly. Given what my car needed, they were reasonably priced. General Auto will be seeing ore of me and my cars.

Absolutely incredible team here. They know their stuff I came with an impossible task for this area…read moreon a lowered cambered car, I had taken this car to 13 different shops and was turned away by them all but general automotive and their team said it wouldn't be a problem. Very great customer service, big shout out to Jeff for his amazing service the whole time Ty team.

Very prompt service...friendly technician and had me back on the road within an hour. I appreciate…read moretheir responsiveness and customer service. It was top-notch. TLC Trucking and Hauling, LLC

Very poor costumer service, dropped off my semi for alignment and some bushings man that does it…read morewas standing in the office with his hands in his pockets at 7:55am first thing he said you need to park in a parking spot I was parked behind the building and fully integrated on moving it to where ever he wanted it then he proceeds to give me this long list of things he had to do maybe if he took his hands out of his pockets and got to work he wouldn't be so far behind NEVER WILL I USE THEM AGAIN rude and unprofessional, I left and took it to Carolina international very polite and to the point my truck supports my family and I don't have time to leave it sitting from Monday to Friday waiting on him to take his hands out of his pockets that goes from a 2 hundred dollar front end alignment to a 5 thousand dollar alignment

Very knowledgeable and quality of work is excellent…read more Replaced radiator in my Acura. Good job done with very reasonable rates.

Speedy service. Friendly and prompt. I appreciated their professionalism and the fact that I could…read morehave the work done at my home.