1. CARSTAR Empire Auto Group

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Bronx, NY

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CARSTAR Empire Auto Group

3.7 (3 reviews)
Closed • 9:00 am - 5:00 pm
Updated a few days ago

Services - CARSTAR Empire Auto Group

Bumper repair

Auto frame testing

Rear-end damage

CARSTAR Empire Auto Group Photos

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5 months ago

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Victoria S.

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1 year ago

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Victoria S.

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4 years ago

Recommended by my insurer. Fast, friendly, fun, efficient. Just remember they are cash only.

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Hunts Point Auto Sales & Service - Mechanic shop

Hunts Point Auto Sales & Service

(45 reviews)

Hunts Point

Asian Female Driver. Know car repairs as much as fixing well, everything else. Like most people…read morein an unfamiliar area, I am always nervous about trying an auto shop for the first time. My car window was completed shattered by a thief in my neighborhood (Mayor Blasio, you should be ashamed to tell twitter about reduced crime rates). I called almost a dozen shops; Jim answered the phone with a price and told me that the repair could be done on the same day. When I arrived, I noted that the shops are manned by group of seasoned staff who talked straight. The waiting room was spacious and the staff who installed the window cleaned the window (wiped the edges several times) before fitting the glass into a space holder (a rubber frame) then putting the whole set back on to my car. The whole process took approximately 40 min. which is exact what I expected (when in double, google it). I paid what I was quoted over the phone. One day after the repair, I received a follow up text from the store just to make sure that everything is fine. It is a very nice touch in customer service, reflecting the pride and honor of the owner as well as management. As I drove away, another customer who had the same window problem came. I hope those who read this review would never ever need to replace his or her car windows due to theft or accident. If you ever do, I recommend this auto shop.

that is a piece of shit. They stole $4000 of my money and never fixed my 2017 Dodge They gave me…read moreevery excuse in the world and they took two months for my car and nothing was ever fixed. The name is Nelson and he sucks and so does his I will never go back there again after losing almost $4000.

Safelite

Safelite

(31 reviews)

Unionport

I'm surprised that this location is rated so low. I used them about 2 years ago and only have…read morepositive things to say about them. The replacement was done at the location and the follow up from them was also a nice touch

I'm very disappointed with my experience with Safelite. I brought my BMW in for a windshield…read morereplacement, and before the replacement, the vehicle had been inspected and was running normally. When I received the vehicle back after the windshield replacement, the front sensor/driver-assistance system was no longer working at all. It did not function from the moment I received the vehicle back. I also noticed that the hybrid system was no longer operating the way it had been before the windshield replacement. The vehicle was not charging/regenerating normally while driving, and the hybrid system was not operating the way it normally had. Within less than two days, I was experiencing multiple warning messages, including a drivetrain malfunction and power-supply warning. I was ultimately told to get the vehicle inspected immediately in case something happened. The vehicle eventually would not start. I cannot say what caused these problems until the BMW is properly diagnosed, but the timing is extremely concerning. The front sensor was not working when the vehicle was returned to me, and additional problems appeared shortly afterward. I have decided to have the vehicle independently diagnosed rather than continue bringing it back to Safelite. I expected my vehicle to be returned in the same working condition it was in when I brought it in, and unfortunately that was not my experience.

CARSTAR Empire Auto Group - bodyshops - Updated October 2026

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