On 5/23/26 our RT RR electric Window (2021 CIVIC EX) shattered mysteriously. Called MATA's. Michael…read moreresponded right away. He first checked that they had (or could get) the glass needed. Then we made appointment for Monday AM. Called Monday, he said come right in (Bronx location). Within 1 hour all work completed well. A very reasonable price.

When my windshield shattered, I called Mata Glass Repair--and from the very start, they impressed…read moreme. They were courteous and professional on the phone, clearly experts in their field. The technician arrived quickly and completed the job in under an hour. His skill was evident: there wasn't a scratch or smudge anywhere. The new windshield looked flawless. Every part of the repair process was handled thoughtfully: phone support was friendly, the on-site work was efficient, and they even cleaned up afterward. They explained each step, making me feel well-informed and confident the whole time. I'm thoroughly impressed and will absolutely recommend Mata Glass Repair to friends and family. If you want fast, expert, and reliable windshield service, these are the folks to call. KHADIDJA Jabbi

I'm surprised that this location is rated so low. I used them about 2 years ago and only have…read morepositive things to say about them. The replacement was done at the location and the follow up from them was also a nice touch

I'm very disappointed with my experience with Safelite. I brought my BMW in for a windshield…read morereplacement, and before the replacement, the vehicle had been inspected and was running normally. When I received the vehicle back after the windshield replacement, the front sensor/driver-assistance system was no longer working at all. It did not function from the moment I received the vehicle back. I also noticed that the hybrid system was no longer operating the way it had been before the windshield replacement. The vehicle was not charging/regenerating normally while driving, and the hybrid system was not operating the way it normally had. Within less than two days, I was experiencing multiple warning messages, including a drivetrain malfunction and power-supply warning. I was ultimately told to get the vehicle inspected immediately in case something happened. The vehicle eventually would not start. I cannot say what caused these problems until the BMW is properly diagnosed, but the timing is extremely concerning. The front sensor was not working when the vehicle was returned to me, and additional problems appeared shortly afterward. I have decided to have the vehicle independently diagnosed rather than continue bringing it back to Safelite. I expected my vehicle to be returned in the same working condition it was in when I brought it in, and unfortunately that was not my experience.

Convenient, fast, and professional windshield replacement, and was $200 less than the quote from…read morethe national brand.

I had an appointment from 9-11 am. No one came. Around 11:30 they call me to tell me they are 30…read moremins away. I asked them why didn't they communicate as I have other obligations. I made sure to be home at the time being that I was coming from work and I sat in my car for 2 hours waiting for them and they never showed. 12:30 they still didn't come they are calling me trying to confirm my address when that information was communicated the day prior. After so much delay making me late to other obligations I asked them to cancel as they had no regards to my time and no accountability. Things happen, delays happen but you have to communicate. They offered me a $25 discount which I thought was a slap in the face. I was about to spend $600. I told them to forget it, I was going to do business with them because I was referred to them but the experience was so bitter that I'd rather spend my money elsewhere. A lady calls me back asking me if I'm sure I want to cancel I said yes because they don't respect me nor my time. I informed her I will fix my window elsewhere. She refused to take accountability then tells me "f you b*tch". I hung up. I never rose my voice at her, I never cursed at her. It's pretty bold for them to call me to curse me out when they messed my whole day up due to their lack of professionalism.

Ian is very knowledgeable about auto glass and the fact that he fully explains everything is…read moreeducationally refreshing. I had a crack that happened and spread Saturday afternoon and by Sunday it was fixed very well by Ian. He told me that due to the climate and moisture it wouldn't be a perfect job and that makes sense as it was snowing with cold temps. He was very responsive via phone and on a Sunday helped to schedule me in and have it taken care of. I had most places that would push me out a couple of days and maybe have me get a new windshield. The crack was bullseye crack a little smaller than a dime and spread about 8 inches. The quoted price was very fair and much less than the big shops. All in all I have a new expert for any auto glass issues. Gotta love Yelp! P.S. to the one person, Vic R. who gave him one star, that review should be removed as it's not right just because Ian told him the truth. Come on Yelp!

Ian is super nice, honest and professional. He did a terrific fix of my windshield crack -- it's…read moreamazing that I really can't see any blemish after his work. Highly recommend!

This place had the glass I needed in stock, which helped me get the repair completed without having…read moreto wait. However, the overall experience was more time-consuming than expected. I had to travel to their location and then wait while other vehicles were being repaired before my repair could be completed. The installation itself was decent, but I was disappointed with the cleanup. There was still broken glass left behind, which should have been addressed before the vehicle was returned. I was also surprised to learn that they do not accept card payments. Since this was not communicated in advance, I had to walk and find an ATM to pay.

Yes, I agree with the other reviews quick and easy, right, and I will even admit they saved me…read moreabout 300$, but upon changing my windshield they broke my rear view mirror which cost about 100$ and the side pillar molding next to the windshield and which is about 300$ for the pair so all in all yea they changed my windshield pretty fast.

I can't say enough good things about this business. Chris came out, was super nice and…read moreprofessional, did great work at a fair price. 30 min after he left, I noticed my hood wasn't and wouldn't shut all the way. I wasn't sure if it was something he did, so i called him. He met me at a Wawa on my route, discovered that it was just some rust that had built up on the hood clasp (not his fault at all), fixed it for me and wouldn't take any money for it. Stand-up guy. Infinite stars!

Kris was absolutely awesome, both as a person and in his profession. The price was very…read morereasonable, and he opted to not cut corners even though the job would take a longer time to complete. One can clearly see the passion and expertise in his work, through the amount of precision, focus, and attention to detail exhibited. The result was a flawless piece of work that looks like it just came out of the factory. After driving the vehicle again, it felt like driving with a brand new windshield, with no noticeable leaks. I was fortunate to have found Kris and he will definitely be the first person that comes to mind for any similar issues in the future. Thank you again, sir.

Honest, quick and lifetime gaurantee for service. Highly recommend Sergio's work, he came out same…read moreday & repaired my car window after a break in and didnt over charge me like the other highly rated businesses quoted. Glad I found him. Happy Yelping!

Superb service and quick. They told me 40 Min and it only took 15 min. And they come to your home,…read moreif you want. They take cash App , Zelle and other forms.

Very pleasant experience…read more Installers called me prior to the appointment time and showed up on time. Two installers finished the job in about 30 min. Cost is far less than Safelite and I didn't have to travel to them.

Very easy and quick experience. Installer came within the time range as specified, windshield was…read moreinstalled within 30 minutes. He was very professional and efficient. They also come to you, which is very convenient. Price was also the most reasonable out of all the businesses I contacted, just be aware that the quote may not include the tax, so be sure to clarify that.

New windshield. Went in the morning, called me before I even got home that the glass was ready. It…read morewas a long wait but the new windshield made my car look brand new. Thank you.

Alex was amazing and his prices are the best I got quotes from eight different places on a…read morewindshield repair and this guy gave me the best price and the best job super clean job done. I highly recommend this company I give him 20 stars.