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    CARSTAR Ambassador Rosenberg

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    Services - CARSTAR Ambassador Rosenberg

    Auto body restoration

    Bumper repair

    Collision repair

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    2 years ago

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    Victoria S.

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    Ken Zola's Glass and Windshield Repair

    Ken Zola's Glass and Windshield Repair

    4.9
    (76 reviews)

    Ken is amazing! He was one of the only ones who got back to me within 10 minutes and was willing to…read morecome out the next day! My window was smashed so I needed this repaired asap. He ensured I felt safe so he put a temporary glass in for me. 1000% recommend his services!

    Brought my vehicle in for a simple chip repair under a quarter in size. The technician, Ray, worked…read moreon the glass while it was hot in direct sunlight without warning me of thermal cracking risks or having me sign a standard waiver. During the procedure, the chip expanded into a 13-inch crack running to the glass edge. When I reached out to the owner, Ken, to discuss a resolution, he admitted in writing that glass spreads under heat, but only offered to refund my initial payment. The repair should never have been performed in direct sunlight without cooling the glass or providing a warning. When I simply asked for partial assistance with my insurance deductible to replace the ruined windshield, Ken became hostile, completely reneged on his written offer to refund the original service fee, said the crack is now an act of god and it was going to happen no matter what, and finally called me a "cheap ass" in writing. If Ray had warned me before starting the repair that the chip would convert into a crack no matter what, I would have explored other options including going to my insurance directly. I came here to make a minor chip less visible, and I left with a destroyed windshield that will cost over a thousand dollars to replace. Avoid this business." Update in response to Ken's reply: Ken's public response claims he treated me in a "courteous and kind manner" and that "the offer still stands". This flatly contradicts his private email from last night, where he explicitly wrote: "I will not be offering you your money back or anything else... I'm done trying to accommodate a cheap ass!". Additionally, when I asked him to address the issue in a professional way before I explore other options, he jumped to the conclusion that I was threatening him. I'm attaching screenshot of the email he sent last night. He still refuses to take accountability for working on heat-stressed glass in direct sunlight without warning me beforehand. A reputable ship provides pre-service disclosures so customers can make informed decisions. Calling a repair failure "an act of God" after the damage is done is simply dodging responsibility for poor workmanship.

    AB Auto Glass

    AB Auto Glass

    4.8
    (126 reviews)

    I had an excellent experience with AB Auto Glass and highly recommend them!…read moreUnfortunately, my rear window on my 2018 Honda Accord was shattered over the Fourth of July weekend (07/04/2026) and I needed to get it replaced as soon as possible before the weather got worse. From the very beginning, Maryam was incredibly responsive, professional, and easy to communicate with. She answered all of my questions and made scheduling an appointment for Monday quick and stress-free. Since I was at work, they were even willing to come to my job to replace the window before it started raining, which I truly appreciated. Throughout the entire process, both Maryam and Daryoush kept me updated, so I always knew what was going on. Daryoush did an outstanding job! He replaced my rear window with high-quality American Standard Safety Glass that includes the factory tint, and the installation was completed in about an hour. He was professional, efficient, and paid close attention to detail. After the installation, he carefully cleaned up all of the broken glass inside and around my vehicle, leaving everything spotless. It's hard to find companies that are honest, reliable, and genuinely care about their customers, but AB Auto Glass exceeded my expectations. The price was also reasonable. Their professionalism, communication, quality of work, and customer service were exceptional from start to finish. If you're looking for a trustworthy auto glass company, I absolutely recommend AB Auto Glass. Thank you again, Maryam and Daryoush for making a stressful situation so much easier!

    David was my installer and man this guy is super fast, erlxtrenely kind and very attention to…read moredetail. Noticed the molding on my Honda Elements clip was broken let me know and showed and fixed it without having to replace which for me as this is my work vehicle I was gonna leave it but absolutely amazing and will be using for further work

    Ryan Automotive Glass & Collision Center

    Ryan Automotive Glass & Collision Center

    4.7
    (141 reviews)

    Been going here for years. Nima and his family will always give the best service, at the best…read moreprices. It's the only place I trust.

    I have no doubt this business, Ryan Automotive, has done good work on people's vehicles in the…read morepast. Judging from the reviews, most people seem satisfied with services rendered. However, in my opinion, from the standpoint of someone garnering quotes for a future mirror replacement, the receptionist or customer service associate who answered the phone did not have a good enough concept of (potential) customer relations. After a truly harrowing, somewhat traumatizing freeway experience, I thought the person answering the phone would at least have some kind of empathy or even just a professional, friendly tone. My initial request to speak to a mechanic or service advisor was ignored. Anyways, I volunteered info about the make, model, year and color of the car, but she only seemed interested in the VIN number, which I provided. Any other place asks for all of this info. She actually said I read the VIN number too fast at the end of my reading of it, which makes no sense as I never read numbers that fast out of courtesy. I even took the extra step of making sure she got the letters correctly, but, again, she did not appreciate that. Instead, she rather unprofessionally and abruptly ended the entire call. I've never had this kind of low vibration, low intelligence customer service from any auto-related business. So, I called back and left a message thinking perhaps the owner would contact me either the same day or the next, to no avail. Every other business I have contacted, from dealerships to independent repair and body shops, have had much more impressive and professional communications.

    CARSTAR Ambassador Rosenberg - bodyshops - Updated August 2026

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