Our project was littered with problems. Wrong wood here, didn't leave a stub-out there... a…read morecollection of communication issues and misunderstandings. Through it all, Chris and Robert at Best Builders kept things going, under control, and guided by the quality of their work. There is no question that the bathroom turned out as well as it did directly because of the effort of those two men, obviously with the support of Best Builders itself. The quality of work is second to none, the attention to detail and making sure that everyone was on the same page was key to making our dream a reality that was better than we expected or hoped for. They were patient, kind, thoughtful and attended to our quirky needs without question or comment and thru it all provided expert guidance and advice that really made our project work for all the purposes for which it was intended, and look fabulous at the same time. Can't recommend them strongly enough!

My husband and I recently had a mold problem on an inside wall in our house caused by a broken…read moreplumbing line. Repairing the damage ultimately involved working with a cleaning company, a plumber and a general contractor. While not every aspect of the work went as quickly as we wanted--the cleaning service was not easy to work with--the folks at Best Builders were great! The kept appointments, kept us updated throughout the process, and helped bring elements of the job to a close in as timely a fashion as possible. Their prices were reasonable. Would heartily recommend and use again.

This company Done a Great Job! We had the bathroom floor…read morefixed. He had to replace the floor joists under the house. He found a broken pipe and fixed it also. They were very professional and quoted a honest price!! I will be hiring them for future jobs.

We contacted Diamond State via their website with a request for an estimate and consultation…read more After hearing nothing for two weeks, we made the request again via Angi's site, and again have heard nothing after three weeks. Aside from being unprofessional, it is highly rude behavior. If they're too busy or don't want the job, fine, but at least have the courtesy to respond.

Professional, prompt, and reasonably priced. James Plumbing showed up less than an hour after I…read morecalled, fixed my drain, and I didn't have to take out a second mortgage to pay for it! Highly recommended!

Job was to find and fix a slow leak that was affecting my water bill. I had tried to locate it but…read morefailed to find it. I have used James Plumbing several times and each time they came quickly, found my problem and fixed it in less than half the time it would have taken me. Quick service and come when promised. Highly recommend them

Lot's of roof damage in West LR lately. I was concerned about picking a good local firm to replace…read moremy roof and gutters, and complete trim repairs. Someone I know in the insurance business suggested Harper. Wow! Glad he did. Harper checked all the boxes on cost, quality, timeliness, etc. My house looks better now than it did before the storms!

Not pleased with Company. Hired them to restore damaged done by pipe busting in December 2022. They…read morecame in talking a good talk but after they receive money the only time we heard from them was us reaching out. They were contracted to do hardware floors, repair ceiling, walls kitchen counter (granite), Kitchen cabinet. Today is March 26, 2023 and only half of the job is done. They just told us they can't find anybody to do the kitchen cabinet (this is after I threaten to sue them). I have outlets with no cover, furniture out of place and an unfinished closet with no hanging rods. Their organizing and prioritizing skills are very poor. Do not use them for Restoration!

I recently them for foundation repair services and was thoroughly impressed with their…read moreprofessionalism and expertise. Their team efficiently addressed the issues, ensuring my home's stability and safety. The quality of their work exceeded my expectations, and I highly recommend S&V Renovations, LLC for any foundation repair needs.

I can't say enough good things about S & V renovations. Jorge and his team have been organized,…read morerespectful, friendly, and great communicators. Any questions or concerns have been answered and addressed immediately. They arrive on time, keep me informed of progress and delays, and maintain a safe and clean work space. I have already been recommending them to family and friends! My project included foundation repair, wall repair, moving a gas line, installing a sump pump, repairing exterior brick, and laying tile and hardwood flooring. Everything looks amazing! Thanks S & V!

Beautiful work, fast service, friendly people. They cleaned up well also! Hated the tornado damage…read moreto the roof, and they handled all the complex aspects of the insurance for us also.

We had storm damage to our roof Apr 2023. We just received the certificate of completion 10/3/23 to…read moresign to release final payment for our insurance. My main complaint is with the Salesman (Shawn). In the beginning of the claim, we had to constantly reach out to him for updates, several occasions I had to text him more than once to get a reply from him. I finally called the office & spoke with Jodi & she talked with him & he got a little better w/communication. It took awhile to get started on roof because my insurance couldn't get the proper pictures & paperwork needed. Shawn kept saying he sent but insurance never got them. I assumed it was a technical issue with the system. We paid the deposit to start roof & it was done in a timely manner. We had to wait an additional couple of weeks for the gutter repairs. I would get multiple texts & I also got a call about the final payment. I replied to text & advised insurance needs certificate of completion before payment will be sent. Spoke with Shawn many times & he "claimed" this was sent. Spoke with insurance & they never received it. Insur received other paperwork but not this. There were many text & emails sent between myself, Shawn & Allstate. I stayed on top of this trying to get the proper paperwork. This past weekend we noticed the gutter wasn't repaired, they left an opening on the gutter where debri could get in & stop up the gutter. Texted Shawn about this & thats when things went real south. Earlier that same day my insurance called me & said they still had not received certificate of completion but he was going to make an exception to their policy & go ahead with the final payment. I let Shawn know payment was on its way to us (via an exception) & once the gutter issue was corrected we would pay the balance. He then proceeds to say you are past due & need to pay the bill by the latest tomorrow. Well, I said "How can I be past due when you have not sent the proper paperwork for payment"? This is when he became VERY UNPROFESSIONAL & I was appalled that someone in the service industry would talk to a customer like this. His text became rude & I was just in shock. It got to a point where I told him the conversation between him & I were done. He replied with a "Wow", I told him how unprofessional he was then he tried flipping all this around on me saying I came at him, I told him again this conversation is over & I will reach out to Jodi in the am. He said if thats what you feel you need to do for satisfaction then go ahead but she works in the office not the field. He then changes his attitude some & I said funny how your attitude changes when I mention Jodi. He said he wasn't threatened by Jodi he just misread my messages. At this point I blocked him phone number, enough is enough. I copied all text & sent to Jodi immediately (she had given me her cell previously). I didn't expect her to reply right away because it was outside of business hours but she did. She apologized & said "oh wow, that's unprofessional & so unnecessary, please accept my apologies", she also stated she was so embarrassed & this should have never happened between a salesman & customer. She called me the next afternoon & said she would get someone out the next day on the gutter repair, she also informed me that she looked in the system & Shawn never sent certificate of completion (he said he did 3 times). She again apologized for how Shawn acted & said he had some personal issues going on & let that get in the way of his professional work. She said that was no excuse & she has talked with him. I told her we would send payment when all work was done & sign the paperwork. I also informed her that this company was recommended by my mother but I wont recommend a company that lets an employee like this work there. Final invoice came, amount owed was more than final payment from insur, I questioned this & was told this is because of codes & deductible. Shawn was told my insur covers codes but he never turned in paperwork for this either. We were also told from Shawn, day 1 that he would work in our deductible so we wouldn't have to pay anything out of pocket. His word was purely a sales tactic & was not kept. I have every text, email & vm related to this claim. They said they would take $500 off the invoice but this should not have been on anyways because my insur covers this with proper paperwork from contractor.

SMS Roofing has only been in business since March of 2023. I do not understand why the owner would…read morepost false information, maybe to lead people to believe the business is well established. if they are willing to lie about simple, easily proved information, imagine how they lie to you. Make sure you call the contractor board to make sure thier licenses has not expired, and they are pulling the proper permits. This company will build projects they are not properly licensed to begin, much less complete. They just completed a roof on a church in Mountain Pine that far exceeded what their license allows. SMS Roofing's owner and manager approved the job, so they obviously do not care about local building codes. If that is not enough, the management decided not to pay their top sales rep a commission of $8000.00, I guess that integrity part in the bio must be a lie as well.

The project manager was so helpful and always answered my calls. There was not a single thing in…read moretheir estimate that wasn't thoroughly explained to me, even the quality ratings of the materials they used. They were there even before the insurance adjuster arrived and then worked with me to figure out payment for the things insurance wouldn't cover with their very reasonable pricing and warranty. They even came back out and spent a good deal of time checking my yard and driveway for any nails or tacks once the job was finished. They exceeded my expectations.

Thank you Superior Overhead Door!! This morning I was trapped in my garage and they came to the…read morerescue. The service tech was so kind and explained my issue in a way I actually understood. I will forever be a Superior Overhead Door customer!

I called in the morning as the garage door wouldn't open. The technician arrived around 1PM, was…read moreextremely courteous and efficient, installed a new spring, lubricated all ball bearings, double-checked the function, and did a credit card billing--all of this in roughly 25 minutes. Very nice experience.