Had a new operator installed on July 1st as part of lightning strike. Insurance company is covering…read morecost but NO ONE at Overhead Door Company of Little Rock or DH Pace in Olathe, KS can produce an invoice for the work. Amazing how they were able to take my money (was billed twice for the same install) 5 minutes after the work was completed but they still have not given me an invoice after 22 days. The invoice is needed to demonstrate scope of work performed. The customer service people give great lip service but absolutely provide no results. Would highly recommend finding another source in Central Arkansas for garage door work if you value professional service and support.

Horrible customer service & communication. Documentation was falsified and was harassed weekly via…read moreemail! Don't do business here unless you're ready for a headache!

Definitely a great bunch of people to work with and well worth it. The individual that completed…read morethe job was very professional and extremely courteous. If I ever have issues with my garage door again, they will definitely be the ones I go with. I HIGHLY recommend them to anyone needing their garage door work.

I can rely on Yelp to give honest feedback. So, after seeing what others already had to say, I made…read moremy appointment to get a garage door opener installed. Tim was prompt, provided a detailed install and I feel secure knowing I can enter and exit my home with zero problems.

Needed a garage door & Chad came through. Very professional, nice, friendly & his work is great. I…read morewould highly recommend Action Garage Door.

Action Garage Door service responded quickly and got my door fixed within an hour or so. Jesse, the…read moretech, was professional and informed. Great service!

If your garage door won't work call and ask for Frank. He saw what was wrong with mine the moment…read morehe walked into the garage and did an excellent job repairing it. He is the expert you are searching for.

Second guy my home warranty company sent out. Vastly superior in every aspect of his business. I…read morewould highly recommend Frank Hardy for anything related to garage doors. He was very professional and thorough in troubleshooting. Don't waste your money. Call Frank first. The BEST!!!

I made an appointment with Coney to have a technician install a new remote keypad for my garage. He…read morecalled to let me know he was on his way; he explained what he was going to do after asking me what I needed; he performed his duty; and he was efficient and polite while doing so. I recommend them!

Took advantage of their Christmas special they advertised on the radio. They we're super nice and…read moreeven had the port for my old garage door opener so I didn't have to replace it! Newton was The service tech that came out. He was super nice and super professional and knew what he was doing. Very happy I called! I had been putting this off for a while fearing the cost.

As a part of a home warranty company, I've interacted with this garage door opener repair company…read moreseveral times. They're always quick to respond when we need assistance or documentation. Their team is consistently kind and professional, and they go above and beyond to make sure everything is handled properly. Great to work with!

May I say Direct Service Overhead is by far the very Best of the Best in service. Professional and…read moreknow there equipment inside and out. I was undergoing Chemo and they came to my home immediately; took care of the problem including a motor replacement with in 10 minutes. Plus, Travis sent me a text of the appt. and when he was on his way. I couldn't have ask for anything better from this service. No one will have my business but them from this day forward. I'm so grateful to Travis. Karen C. North Little Rock, AR

Top shelf business! Needed a part fabricated - Dalton Pabst took the dimensions needed and quickly…read moregot the job completed. Easy to work with and great on communication. Highly recommend this Team!

To begin with, the estimator, Ed, was very professional throughout the entire ordeal. He went above…read more& beyond, including cleaning up the horrible messes the installers left. His bosses are the problem in my opinion. After Ed did an on-site survey, we signed a two-page agreement to proceed. The first insult from Bill's after that was when we were presented a 10-page document, of which 3 pages consisted of verbiage explaining what Bill's would do to us if we didn't pay them. I voiced my opinion and displeasure with the tone of the document to Ed but decided to proceed (against my better judgement, but we wanted to get it done) and wrote a check for the 1/2 down. They had our check cashed in less than 4 hours. BTW, Ingle Fence was 5K less, but we liked Ed's professionalism and demeanor very much. I also referred a friend to Bill's and they did a pitiful job on hers. She has said that she will NOT recommend Bill's to any of her friends. So far, they have declined to correct two of the three deficiencies (1) pickets excessively spaced and warping present in just 60 days (2) picket bottoms just "floating" above bottom 1 x 6 on one section, and (3) didn't bother to even address the first problem I pointed out i.e., the top wood 2x4 cap of one section of fence not being level. They offered to "upgrade" the excessive picket spacing as a "goodwill" gesture by ONLY charging us another $4,500 on top of the 20K we already paid. They claim that the pickets shrank in the 60 days since installation. Buried on page 6 of the 10-page contract, is an explanation of the grade of wood they use. It's allegedly a #2 grade which, after seeing it in an installed condition, is one grade higher than it deserves. In addition, just to add insult to injury, Bill's office girls tried to collect the 1/2 down at the beginning of the job TWICE. They then tried to collect the final payment on completion TWICE. There was nothing nefarious about the duplicate collection attempts, just incompetence. To their credit, they did a site visit and took pictures. I asked that they report back via phone call, as I had already received one of their "FU" emails. So naturally, they DIDN'T report back via phone, instead, I got another "FU" email from them. In the end, their workmanship & materials warranty isn't worth the paper it's written on, other than for Bill's to throw it in your face when a complaint is registered. I have NEVER reviewed a business online, but I feel as tho future prospective customers of Bill's need to be aware that their workmanship is lacking & that the wood they use is substandard in my opinion. Bill's is a very arrogant company for no apparent reason IMHO. Beware, regardless of how much you pay.

Ed was responsive and timely. He knew from the pictures and discussion exactly what was wrong and…read moregave a fair quote once he saw what was going on. The service was next-day and he delivered! I would highly recommend Ed's Garage Door Repair.