I had them install gutters and a custom made chimney cap. Upon installation they saw my flashing around my chimney needed repair, and they fixed it the same day. Great customer service, and professional work.i will definitely use them when I need a roof replacement. read more

Had roof installed by this company about 8 years ago. Promised professional installation, with workmanship guarantee, and professional clean up. Will credit if roofing team leaves a mess. Well, right after install which appeared to go well, found around 50 nails laying in my yard. Call Keith who came out and received all the nails I found, and asked what credit I get for such a poor job cleaning up, 50 nails is a lot of nails to miss. Was told oh I will ding their pay, well how does that compensate the home owner? Sounds like the owner Keith finds great pay savings and pockets the mess up. Kind of poor clean up guarantee when only person it benefits is the business owner and the homeowner has to suffer the risk of a unfounded nail in the foot if not found. Never received a apology. But I just moved on. Well then found 7 full unused pack of shingles I was charged for, was advised he was keeping them, I agreed on the price which included them, so he wasn't crediting me and was taking them. Fine I guess he is correct, I agreed to the price and he is well within his right to not offer a partial refund on bought and unused material. Well had lighting strike my house, had to have shingles replaced @$500. Well wasn't going to get a second bid since he is warranting this roof and feeling if someone else worked on it, he might void his roof warranty. So I ate it. Well come to today where my roof is leaking. Had Keith and his employee Royce come out to look at figuring they could find leak and area possibly workmanship in the install, warranty should cover such things. Well comes out tells me it's a flashing issue. I ask well isn't that a installation issue and therefor covered under your workmanship warranty? Nope, not our problem, we didn't replace the flashing when we did your roof. I advised them they had to have messed with tge flashing since they replaced the plywood on the original install in the same spot. Was again advised not their fault and it will come out of my pocket for 2k to fix what they should have ensured was in good repair when the worked on the area. So a $50 part 5 min of work they had to do now is their bill of 2k 8 years later because they didn't care to do the job correctly originally instead trying to save a buck or even offer to replace it for a up charge. So they did poor work and tell customers they dont truly mean they cover tgeir clean up, and definitely don't honor their workmanship. I got a inspector to come look to see if it was a covered under insurance. I was told it was leaking under a nail that wasn't properly installed, and the inspection person laughed at the repair bid from premier. I asked Keith/Royce to meet the inspector when he come out to talk over what they found and what he finds. I got a good for you buddy, you do you from Royce basically telling me they didn't want anything to do with me since I didn't just pay them, and asked a inspector to look. I later looked at some pictures from the water stains in my ceiling and they didn't line up with the nail hole completely. So since premier told me to take a hike when confronting them on their findings and warranty, I opted to have a neutral 3rd roofing guy come out and they found the damage, cause and gave me a bid for repair. Basically found the same issue Royce and Keith witb premeir found. After he was done with estimate and telling me what he found I decided to let him in on the upper events and was advised that Premier was not only the cause of the leak in their workmanship, but they failed to install normal water gaurd that would have been $50 and I wouldn't be in the pickle I'm in. Well all I can say is if offered I would have split the cost with premier, but instead they gave me the proverbial middle finger. The roof they did looks nice. But they obviously don't stand behind their work, and are all bottom line not customer satisfaction. Hire at your own risk. FYI other bids I got under cut Premier's bid by a significant margin. read more

Another job well done by premier roofing!! My puppies damaged siding on my house while playing outside so I contacted premier roofing for repairs. When I called to set up a appointment keith (owner) answered and was very professional and explained to me that he was currently working on another project that requires his full attention due to weather and would call me back to schedule so that his team could assess the damage for repairs. 2 hours later he did exactly what he said he would do. He called to schedule appointment for repairs and was done within hours of getting new siding for my house. I've had great experiences over the years in everything that premier roofing has done for me from minor shingle repairs to a new roof,roof inspections and siding repair. Great local company with office and showroom floor located in cabot arkansas. read more