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Doug James Plumbing

5.0 (2 reviews)
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Services - Doug James Plumbing

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

5 More Services

Plumbing installation or replacement

Plumbing repair

Water heater installation

Water heater repair

Water pipe repair

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D.A.Y General Contracting

D.A.Y General Contracting

(6 reviews)

Home reno of any kind is scary because it's a lot of decisions and a lot of money. Therefore, TRUST…read moreis of utmost importance in the customer relationship. This crew showed up EARLY every single day.  There was never any no show, surprises, or uncertainty.  As with any project, there are issues that come up.  In my case, nobody's fault, just is what it is.  That said, each and every time there was clear communication and joint decisions to resolve.  Money was saved anywhere it could.  If more money needed, I was given options to choose.  If I needed a redo, no push back whatsoever.  Very clear the goal was to make me happy with them and the end result. It's great when you know everyone on a first name basis from the construction crew to the back office to the owner. The worst I can say is my water bill went up a few dollars because we love our showers so much we can't get out!  We did a kitchen, two baths and a new fence.  We would 1000% use D.A.Y. again and sharing referrals with our friends and family.

I want to start off by saying that these are truly nice people. This review is nothing against…read morethese people personally. However, I had my bathroom remodeled back in September. I have had a few months to consider the quality of the work that was done. I have attached pictures. Honestly, I regret doing the project now. I wish I could go back in time and not do it. The tiling job on the shower definitely looks like a DIY project. It does not look like a professional tile job. The grout lines are horrific. The bathroom floor tile job was actually worse. The floor popped and snapped and many spots sounded hollow. They came out to "fix" it but could really never fix it. I ended up paying a different tile guy to tear up the new floor and put it a new new floor. It doesn't pop or snap. It looks clean and the grout lines are all the same size. Tile jolly should have been used in several places and it wasn't. I have exposed tile edges in my shower and that should not be the case. I had the new tile guy spruce up the shower bench and it looks much nicer. The new vanity is not flush against the wall. The new faucet drips behind the stream of water. Honestly, there is nothing in this remodel that I enjoy and I wish I had never had the project done. These are really nice people, but I do not think they know how to do tile. Another things is that I was told I could not have a shower niche, when in fact, the new tile man said I certainly could have. Also, do not be deceived into thinking they take credit card payments. They do not. All in all, I am completely unhappy with the workmanship. I am completely unhappy with the project and totally regret using them to do the project. They are nice people, but I would not recommend.

Doug James Plumbing - plumbing - Updated May 2026

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