1. Freyaldenhoven Heating and Cooling

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Conway, AR

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Freyaldenhoven Heating and Cooling

4.0 (4 reviews)
Open • Open 24 hours

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Dewees HVAC - Dewees HVAC

Dewees HVAC

(3 reviews)

I used to have an hvac service contract with one of the big companies and every single time they…read morecame out they suggested major repairs. When they said we needed to replace the whole unit at $8000 I decided to get a second opinion. A friend recommended Dewees. I've worked with them for about 3-4 years now. They come out twice a year for service and every time they check it out and clean the unit and tell me it all looks good and should continue to work fine for the foreseeable future. They are polite and professional and when I do need a new unit they will get my business.

I'd give zero stars if I could. Very disrespectful office worker named Laura. My husband noticed…read moreour ac stopped working over the weekend when it started getting very hot outside. (We have 2 kids and one on the way) People referred us to Dewees HVAC so we gave them a try. Worst decision. When making the appointment they said we have to have $95 upfront. Which wasn't a problem. Cool, so they come out that Tuesday morning. We weren't home at the time but our sister in law was so she was able to talk to him. Without giving us the pricing information they went ahead and fixed it and then gave us the quote of $538. We were taken aback because why weren't we told the pricing before hand? My husband was on the phone with the HVAC guy and asked to make payments. He called the office and told them the situation but they said no because we weren't existing customers. (Make it make sense?). So we get off the phone with him and the Laura (office worker) called my husband. She was very rude. Said we shouldn't have got it fixed without having payment and was very condescending. Tried to force him to give her his card number. We didn't get paid until the end of the week so no ma'am we won't be paying today. What kind of company doesn't send an invoice of how much it is before doing the job and then expecting someone to have $600 just to give away. Especially in this economy. Needless to say Laura and I had some choice words for how rude she was. Wont ever recommend this company to anyone. Will definitely be going elsewhere in the future.

Freyaldenhoven Heating and Cooling - hvac - Updated October 2026

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