The only 5-star review is from a friend/family member of the staff, who assumes that everyone whose car was towed broke the law. That should tell you something right away. read more

Haters gonna hate! Wendy & Crew, thank you so much. Stayed late on a wknd and helped me out with my situation, much appreciated and much love! Just happy to be alive! Faamanuia le atua ia oe Whiteboy Josh read more

Carson City Towing - Almost lost my hand - Towing Near Me - Gardena, California

A driver from there towing company back into my car at the gas station... He gave us an expired insurance card. How could this company be contracted through AAA WITH NO VALID INSURANCE and no he police didn't give him a ticket...watch who you have and trust towing your vehicle..,,this company is not covered... read more

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Place is a total joke the man working here is about 100 years old bad communication no help whats wrong with u people read more

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1. I only gave one star cause I can't give negative stars. 2. People are unprofessional and dishonest. 3. Damaged the front of my vehicle and would not give me the documents to fill out regarding the damage. 4. Son of the owner actually resorted to calling me names after we left court regarding damage to my vehicle. 5. DO NOT patronize this company. Your encounter will be very unpleasant. read more

This should be below zero, or perhaps- six feet under the ground for trying to screw me up when they told me that they don't accept credit card and it's "cash only" for payments. Under Vehicle Code 22658 Section (k) (3), it is against the law. If I should have only recorded our conversation with the guy I talked to over the phone (which I didn't because I didn't know they could do this), I could have sued this agency. Nevertheless, I am speaking the truth to warn others about them. My car which I have reported as stolen last Feb. 2 has been towed by this agency because they are under contract with Carson Sheriff Station. A different deputy found my stolen car illegally parked on a different address after 30 minutes that I reported it as stolen, but I was never informed that they found it. After 3 weeks, I got a letter of pending lien sale from this agency. After getting the release form from Carson Sheriff Station, I came here and asked the lady to show me a proof of authorization document but she only told me that she has the same copy as mine(recovery report). She asked me if she can see my copy and I gave it to her. She then went inside and then came back with the same copy as mine- except that I have a BLUE circular marked on mine while hers have the same exact BLACK circular marked on the same exact place on the paper. But she kept on saying that the police gave it to her. I asked her what time they towed my car and she said it was at around 7:30 or 8pm while the deputy who gave me the release form just showed me a copy of first report saying that it was towed in the morning at around 6-7am that's why the stolen vehicle report wasn't on their system. Something fishy is going on between Carson City Towing and Carson Sheriff Station. Anyways, I end the conversation and just paid my bill using a credit card. If God would be the judge, these people are sure gonna go to HELL. read more

This is the most horrible towing business that I ever experienced in my life and experience please don't I mean don't do business here at all because not only there customers service is bad they even charge for cancellation fee if u end up not wanting there service any more like what that's outrages bad place to due business If u need some towing service go to (Jerry's Towing)instead of the dump. Trust me his the most nicest and fordable person when it comes down to business and help. Best price guarantee read more

I just called in about a notice that was sent from this towing place. The first time I called the person who answered put me on hold for 10-15 mins. Never got back to me or nothing. The second time I called it was a woman, her customer service was horrible. I don't know why she's answering the phone with a catty funky ass attitude. You guys need new people answering your phone. People that actually want to help & not throw attitudes. please train your employees to learn customer service and the values of it. Throughout the whole conversation she was being an asshole. honestly with that customer service I just experienced idek why this place is still standing. read more

Let's get the record straight. 1. Derrick hasn't worked there in 3 years. 2. They're not in Nevada. 3. You went to court and list because you lie. 4. They employees don't steal they're honest guys. 5. They donate money and cars to the poor and needy every month. 6. The prices are regulated by the county check your facts. They can't over charge. 7. They're the only company who offer payment plans so people don't lose their cars. Sounds like a bunch of people who broke the law and are mad they have to pay the price. read more

I would give zero stars if I could. They are rude and dishonest! They should be shut down.... They take advantage of people that have had their cars towed or stolen! Unbelievable honestly I can not believe how horrible they are! I am in shock the way I was spoke to.... read more

I like their casual, easy going atmosphere of their auctions. They're just really cool people, and this comes from a former customer, as 2 years ago they had my car on a 30 day police hold. But, even then they were cool. Let me get my stuff outta my car, not over priced like most tow yards. read more

Be careful... They will charge for fee's they are not allowed to charge. Get a copy of the Reno City Tariff, by contacting the the City Attorney's office. Completely dishonest, over charge on services for Law enforcement matters. Luckily I was one step ahead and called them on their unethical practices! They love to make your life miserable, no compassion. I am not bitter because I have to pay, I don't like being raped by a company! I will pay what is owed. This company is the worst. read more

THIS PLACE IS A TOTAL JOKE!!! ILLEGAL OPERATION FUNDED AND FULLY SUPPORTED BY OUR LOCAL SHERIFFS! Whew , sorry. Ok here's my horror story and decide. I was in an accident and car was moved by order of Sheriff to this lot as a "public storage" CAR WAS NOT IMPOUNDED. There is a difference, the car was NOT being used as evidence in a criminal case, it was NOT being ordered for destruction, it was NOT a lien or repossession. It was my car stored here. I work construction and had been living out of the car earlier that week. ALL OF MY TOOLS AND GEAR AND ALL OF MY PERSONAL PAPERWORK WAS IN THE CAR: ID, SOCIAL CARDS, BIRTH CERTIFICATE... ALSO MY PHONE LIST AND HARD DRIVE WITH ONLY COPIES OF CHILDS PHOTO. I cant work, i cant get a different job with no paperwork, how do i get car out? The first time i called they said bring ID and come get your stuff. It took me 2-3 weeks but I went down there (1 hr on the bus) with spare proof of identity to get MY BELONGINGS FROM MY CAR. The guy was helpful but knowledgeable. Took my ID and came back a min later. " you cant get anything from car" me: why not ? he didnt know and asked the obese latina in cubicle. her: cuz no one can go on lot or get anything, ok. I said i called and they said it was ok, nothing. I went back a second time and similar outcome. My friend who works for the state was kind enough to let me know that 1)they have no legal right to ANY PERSONAL PROPERTY in your car 2) even if you owe them money they must let you get personal property or arrange to bring to safe area if lot is not suitable for customers. 3)They can put a lien on the vehicle but NOT PERSONAL PROPERTY I called sheriff and asked what i should do, i even cited vehicular code establishing legally i am in the right. They were not helpful either. i got one "we dont get involved with that stuff" (im sorry who TF enforces vehicle code again????) and also got a "i dont know code and i dont know anyone that would be able to help you with this issue. DID they sell my stuff? steal it? Loose car? WTF are they doing and why are the police even dealing with them with so many complaints and soon to be pending law suits? And why was my car taken soo far from my area? EITHER WAY AVOID. AVOID. AVOID. Thanks a lot you A************!!!!!! I hope my social security card gets you arrested, my condoms leak and give you aids and a ugly baby, and my tools explode maiming you. -Sincerely, Carless, homeless, jobless in Los Angeles read more

Drivers are thieves. When I got the car back so many things were missing. They swear they have no thieves I work for them. But yet so many things missing. read more

hands down one of the worst businesses there could be. people are rude and very unprofessional. i got my vehicle impounded for parking in a no parking zone... my fault i know , yet they sold the vehicle without my knowing, ownership was never changed and the person who bought the vehicle didn't have a license, got parking tickets while vehicle was under my name and did a hit and run.. what would have happened if he had killed someone. i would be held responsible. bullshit company with bullshit workers read more

Worst place to get your car towed to they go through your things and steal I had a few electronics in my car all gone when I went to pick up my car read more

After calling several towing companies trying to get info on my car that was impounded by Carson sheriff all I got was rude cust svc. I called Carson City towing spoke to Frankie he was very courteous and polite and took the time to help me. He answered all of my questions and explained what I needed to get my car out. To Carson City towing thank you, Frankie truly is an asset to the co. I definitely would recommend Carson City Towing. Once again thank you Frankie. read more