Wonderful cutomer service in store. They are a great family owned business. Let's support family…read morebusinesses and keep them afloat! The carpet prices were fantastic compared to big stores like lowes, home depot, etc. Installation was fast and well done. I will be buying again from them in the future.

JR did a beautiful job completing our vinyl plank floors! Great conversation during the whole…read moreprocess too!

Called back. Worked fast. Price was good. I had a few board repairs using different wood type…read morebecause I was being cheap. They matched the color. They pushed one board in a little tight and cracked a little. Repair cost was super inexpensive but I do wish they would have been more careful to not crack it. The overall floor finish in kitchen and dining was excellent in 1880's home with 2 coats of oil based poly. I will use an again for another floor I'm having done in living room.

They did absolutely wonderful work. The workers very very conscientious and cleaned up after…read morethemselves. Alkass was much better than expected. I highly recommend them.

We just used JLG to re-carpet our whole house. Jeff and his team have been super to work with!…read more Great selection and expertise, at a fair price. We will go back to them the next time we need flooring. Thanks Jeff!

This was our third flooring experience with JLG. Every one was exceptional. Both Tina and Lori have…read morehelped us make flooring decisions and went overboard to make the process go smoothly. Each installation crew has been great..thorough and professional. To top it off, their pricing is very reasonable. That's why we'll be going back to JLG when we need our next floor.

These guys are just amazing! I had my whole house done with carpet and wood laminate. Started with…read morea "big name" company, whose sales associate clearly wasn't interested in helping me at all. Switched home based flooring, and so glad I did! The product is great. No complaints at all. But Brandon's attention to detail on the measuring and making sure I understood everything was exemplary. The crew who did the install exceeded all expectations! Really went above and beyond, getting the job done faster than scheduled. Profession, great guys who clearly know their business, and don't just do this as a side job. 100% would use them again and recommend them to anyone getting new flooring! 5 star review for a 10 star job!

The carpeting is bubbling up all over the house, in bumps that you can even trip over. I simply…read moreneed to know the name of a reputable installer who can come, move my furniture, fix the carpet. Do you think they help me with that? The answer is no. They sent someone over who said, yes it's bad, and I never heard another word from them. When I called again after I waited a month, I was hung up on! Judy should shut down this business if she is going to treat customers this way. I spent over $10,000 with this company. You might get great service when you first order your carpet, but do not expect any service ever again from this company. Brandon told me to call them for help, and when I did Judy was rude, unresponsive, and unprofessional, and Brandon isn't even there anymore!!

Beautiful work! These original floors needed a lot of TLC after we ripped our carpet out and the…read morePreston crew was able to restore them while replacing the few areas that weren't going to make it. But the replacement areas aren't noticeable at all! I've gotten so many compliments about my floors from other contractors and guests.

My wife and I hired Willis and his team at Preston Floor Care to refinish our hardwood floors for…read moreour new house. From the very start, Willis was very responsive and helpful. We contacted several vendors to get quotes and had difficulty getting them to even return a phone call, but Willis was prompt with his communication. Throughout the entire project, Willis kept us informed of the progress and was prompt to answer all of the many questions we had for him. PFC's quality of work is as impressive as their communication - Willis and his team did a fantastic job on our floors. If you value your vendors to be courteous, flexible and up-front with their communication, then Preston Floor Care should be your first and only call for your flooring care.

I had just completed remodeling our kitchen and the only task left was to refinish and patch the…read morehardwood floors. I had torn them up in a few places, but overall, they showed 30yrs of wear and tear. I had thoughts of doing this work myself as well, but my wife reminded me that summer was coming, and I needed to be done with the project. It would probably an understatement if I said that I am picky, which is why I like to do my own remodeling and wanted to refinish the floors myself. So, we contracted with Doug and All About Hardwood. To be honest, I was a little nervous... but also willing to let a little bit go so I could be done. The short story... the job is done, and we could not be more pleased. They began by replacing oak boards where necessary and laced the new ones in in such a way that the repair is completely undetectable. Then they removed all shoe trim, sanded the entire oak floor, applied the stain that we requested and finished with a couple of coats of sealant or what I would call clear coats. The refinishing crew as led by Sam. The crew was very easy to talk to, answered all questions, arrived on time and did an all-around awesome job. The final task by All about Hardwood was to add new shoe molding. Honestly, this made me the most nervous as a crappy job here would make the whole kitchen look bad. I resigned myself to hoping that the job would be "good enough", and that I would putty where I had to and/or replace pieces if they were "that bad". The trim guy, Mike (I think was his name) was awesome. His trim work was awesome (sorry, I know I have repeated that word a few times in this review). I have done trim work part-time for over thirty years, and I am a very tough judge when it comes to fit, miters, etc. To be honest, red flags went up when Mike told me that he never "copes" his miter cuts. This scared me. But the finished miters speak for themselves... no gaps!! I asked Mike how he got them so tight, and he commented that he just adds or subtracts and degree or two when he has to. Color me impressed!! The only downside to the whole job, is that Mike did not have putty with him that matches the shoe molding. He offered to come back, but I told him I would finish it myself. I bring this up only because his trim job was so good, i.e. the miters in the corners are so tight, that no putty is necessary. All that is left for me to do is putty his nail holes (whole job will take less than 15 minutes). As an aside.... I have read several negative reviews on here that do not appear to reflect the same company that I worked with on this project. Hmmm...??? Obviously, I cannot speak for anyone else or cannot speak about anyone else's project other than my own. I can only say that I am completely happy with the results at our house and would highly recommend this crew and company to anybody that will listen to me.

Doug the owner is a nice guy. I had him do my previous home and things went well so I asked him…read moreback to do a new home we purchased. Unfortunately things didn't go nearly as well. We had existing wood floors but we wanted hardwood added to our dining room, hallway from garage, and a half bath. since we were adding these in we had the entire floor resurfaced and stained. Two big issues and neither addressed once they were done. I called Doug, emailed he and his office. sent images of the two issues. I even text him but I couldn't get them back out here. First issue was in the dining room where the hand sanding near the wall and the rest of the floor were not matched so when they stained it, I have about 12" out from the wall all the way down that doesn't match. I know this requires resending everything to do over again but they need to stick to their quality of work and the last message I got was there's no easy fix, what do I want to do about it? I stated I want it fixed and never got a response. The second issue is boards buckling in my living room. This was existing hardwood when the home was built. I took pictures and sent them to Doug amd all he said is that's from water damage. I cut holes in my ceiling below and there was no water. I had a plumber out do a scan and there's no water leaking. I had an HVAC person out to look for condensation and nothing found. I cut holes walls to look for water and none found. I had contractors out and the consensus is the time the exposed the hardwood sanding it down absorbed moisture and the stain on top trapped it in. Have still never heard from Doug. Spent nearly $20,000 with him and the guy got his cash and was done. If all goes well, the team was pretty good. but if it doesn't, plan to live with the result or pay someone else to fix it later.

***** Five Stars: Had a great experience getting carpet from Floor for Less Ohio. Went to the their…read moreshow room on a Saturday to view samples and learned about the product options. They sent us home with sample to see they looked at the house. Steven Marx came out to take measurement and talk to us about the job making suggestion and confirming how we'd like the job done such as direction of seems and style of installation on the stairs. The crew installed 1,250 sq ft of carpet in one day. They moved furniture, cleaned up, and left us some scrap carpet piece on request. We will be back for flooring on our second level.

My experience with Norton Flooring was excellent. From the day I stopped by and met Erica, she was…read moreknowledgeable about all types of flooring, patiently explaining in a way I could understand. She also has a great sense of style and decorative abilities. She helped me pick out my floor and was with us every step of the way, stopping by daily .I felt she cared about us as people. She always kept me updated, as to material shipping, pick-up and project end. Erica's husband Adam has been doing floors for many years, a family trade learned early from his Father. Adam came by and surveyed the house, did measurements and made suggestions on baseboards, etc. He was happy with my existing baseboards and did not try to sell me anything additional. Now Erica and Adam's team, Kevin and Raoul are the best. Efficient, honest and kind, they did such a fantastic job on our maple wood floors, we could not be more thrilled. Upstairs, we had carpet installed, Erica's team of Ron and Jessie did an incredible job of moving everything and installing new carpet in just one day. AW so nice to walk barefoot on new carpet. Efficient, great communication and affordable! So good, our neighbor had her floors done shortly after seeing ours! We highly endorse Norton Flooring. Chris and Janeen Mason, Ohio

They installed my wood floors in the kitchen, living Room, Dining Room, Foyer and Guest Bath and…read moredid an amazing job. We ran into a problem in the entry way and they knew exactly what to do. Very knowledgeable, professional and courteous. They removed all the old carpet, moved the furniture and made sure everything was cleaned up and put back in its place...they came to my home with sample selections and had an itemized quote prepared with no hidden charges that same day...it's beautiful!