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Carroll Automotive

5.0 (7 reviews)
Closed • 8:00 am - 5:00 pm

Services - Carroll Automotive

Car inspectors

Auto maintenance

Oil changes

2 More Services

Auto repairs

Routine automotive maintenance

Carroll Automotive Photos

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Recommended Reviews - Carroll Automotive

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4 years ago

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4 years ago

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10 years ago

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6 years ago

Very kind employees, speedy service, and very reasonable. Support your local businesses! They rock! I will be coming back.

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8 years ago

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6 years ago

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7 years ago

Kris is great! I and my friends get all our car repair work done by Kris. He's absolutely dependable!

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NTB-National Tire & Battery - Does this look like a new tires? I took to a car wash.. looks same!

NTB-National Tire & Battery

(46 reviews)

After my previous negative review I received a call from Mike ( I will call him #1 because it turns…read moreout I encountered Mike #2 today). Mike #1 called me and asked what he could do to improve my experience with my tires. wow! I was impressed. He suggested I bring in the car and he would do what he could to make them look nicer. he said bring in today at 8am... I went in and #1 Mike not there but mike#2 was at desk and when I told him why I was there he sneered that they have no means to do what Mike #1 said! He took a look at the tires and it was raining and they didn't look as bad as when dry..but he went on to say that Uniroyal Power Paw is not a expensive tire and reminded me that it came from a dirty warehouse. I took my car and left. I went to NTB against my better judgement because they offered a comparative price to BJ's. Mike #1 never even showed up!

NTB-National Tire & Battery NTB Greentree Road has been the…read moreworste experience of my life. I went to NBT for a new battery two years ago, it was expensive ($411.00) but, had a five year warranty. After two years the battery went dead. When I went back to NTB they charge $99.00 to replace it under warranty. Well the nightmare began! Five to six of the mechanics kept looking at my car and kept asking me if several lights were light on my dashboard. When I asked them if there was a problem they said "no", we are just coding the battery to the car. I never heard of matching the battery with the car. I didn't even make it out of the parking lot before every light on the dashboard came on. I couldn't even make it up Cochran Road. The car lost all power. I had it towed to the Volkswagen dealer and $168.95 later it was the vacuum hose. They installed the battery on the vacuum hose. I went back to NTB and they told me to come back tomorrow because the manager was off. The next day the manager called off sick. I called the corporate office and again I got a runaround. I was told by corporate to see the manager so I went back to NBT and I was told the manager was off and would be in tomorrow. The next day I went back to NTB and was told the manager was on vacation and his replacement didn't show up. Back to corporate, they connected me with the regional manager, he assured me he would be at NTB on Greentree Road the next day. For the seventh time I went back to NBT on Greentree Road. I certainly wasn't surprised when he wasn't there. I had already made an appointment with my attorney. Again I called corporate and told them I was going to my attorney and I will be wanting my towing fees and transportation to and from the Volkswagen dealer if I had to file suit. Immediately the corporate manager called the store and asked to talk to me, he said he was at another store and would be at the Greentree location shortly. I told him I wasn't coming back, I was going to my attorney. Only after the ridiculous run around did he tell the clerk to take $168.95 off my charge card. And why wasn't this done from the beginning? They were trying to rip me off and not pay for their incompetence. If they are too incompetent to change a battery, I can't imagine why anyone would use such an overpriced, incompetent, business for any car repair. I know I will never use or recommend National Battery and Tire. Being a National chain they should close the Greentree store or restaff it from the regional manager/store manager down.

Carroll Automotive - autorepair - Updated May 2026

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