Got my upper wisdom teeth out 2 weeks ago and the whole process has been great! I was really…read moreanxious going in but all of these other reviews made me feel better going into the appointment and the team was great! They even sprayed my arm with a cooling agent so I couldn't really feel them administering the IV for my sedation if you're concerned about that part at all. Can't remember the actual removal process either and overall the pain wasn't actually that bad (maybe like 5/10) I just kept to the pain med schedule they recommended for the first 3 days post op and then switched to tylenol and still used the strong ibuprofen. Just follow the instructions they give you and you should be golden. Honestly the worst thing has been not being able to eat like a normal person... I miss chips! They also have an emergency line you can call after hours (I didn't have to use but good to know I could call). Absolutely would recommend this office and I'm definitely coming back if I need any other dental work here. Can y'all fill my cavities too?!

Trust your gut. If you get butchered by an oral surgery once, don't let your dentist talk you going…read moreback there again. My first experience with this place was with Dr Najy K Zarroug, and from the start it was off. Last time I had any dental work done was done by my regular dentist (he's since moved to San Antonio) and he did it all in-house. The cleaning, root canal, cavity, tooth extraction and crown. This time around, my current main dentist cleaned my teeth and sent me to a root canal doc who also prepared a crown, then I went back to my regular dentist to put on the crown, I then sent to an oral surgeon who charged for a pretreatment meeting followed by the day he took two teeth out. Badly. Upfront I let them know I'm terrified by the dentist. The root canal doc prior to seeing him and my former dentist all have enough shots that I stay pain free but from the start Dr. Zarroug wasn't having it. He kept going repeatedly without providing more pain relief, my demeanor in the chair (scared and begging) was upsetting him at one point angerly saying 'I should have had you put to sleep for this!' Which didn't help calm me down. He eventually gave me a few more shots but there wasn't much at that point left. We left and about two hours later I was out of the gauze he'd sent me home with in case of bleeding from the wound. At this point the bottom part of my jaw was literally just full of blood and literally overflowing onto my face. Driving back in the car the smell of raw fresh blood was thick in the air. I got back and pretty hysterically demanded help from anyone but him, I was forced to deal with him again as he was the only doctor there, and he gave some excuse about only using 1 stitch to hold the spot where two back teeth had been in order to get me out of the chair faster as I was clearly upset. He sort of apologized while blaming me for my attitude and for general squirming. He eventually, with the help of another employee, gave me more pain management shots and sewed in 4 more stitches and I left, swearing never to return. I swore I'd do the two teeth left on the other side somewhere else but my main dentist shared that a member of his family had a horrible experience with Dr Zarroug and asked me to use the other surgeon there whom his family member liked Dr Andrea Quarroni. I gave in as I was in a place where I had to do something because the situation had gotten so bad so I went back. The new doctor was super kind and gentle and we set it up. I told him about my poor experience prior focusing on the bleeding and my fear of dentists. I trusted him very much We decided to knock me out which was the right choice and I still stand by that, but afterwards I was back at home it began again. Less than 2 hours later my mouth was full. It seems the doctor that day did one thread into 3 stitches (I don't get it either) but again two hours later when I was told it would have bleeding it's again pouring blood and I'm now on the phone with the after hours regarding my bleeding which won't stop trying all the tricks he suggested (tea bags on the wound, doubling my gauze and keeping it on for 30 mins and repeating that for 30 more mins after) He offered to see me tonight in his office 30 mins away sharing he'd had other incidents involving this clinic prior. I'm going to try to keep gauze on it (it becomes saturated within 15 mins) and return to another dentist tomorrow. While Dr Quaroni was much kinder and such I feel he dropped the ball with my stitches. He was told of my bleeding issues and still there's another bleeding issue. This place is VERY pay us now, hardcore when it comes to getting paid so I'd expect the pre-paid services to be quality, maybe it's because they know if they billed people they'd never get paid. On that same topic of them wanting to be paid so badly but who pays for my pain and suffering as blood runs literally from my mouth 12 hours later, are they gonna pay for my gas if I have to drive 30 minutes in the middle of the night... Avoid this place especially the location on 38th at all costs! Between my two trips there, and now the stories from my own dentist and the on call dentist it seems like you'll be avoiding a regrettable decision!

Due to a hereditary dental disease, I have more than a dozen implants... all placed by Austin…read morePeriodontal Associates. Some of them are over twenty years old and they are all doing great. They actually perform better than my original teeth. My last implant was placed by Dr. Verrett. The surgery went well and without complications. Also, the entire staff in this office is really kind and competent. I whole-heartedly recommend Dr. Verrett and the Austin periodontal Associates team. My goal was functionality in chewing, but the implants enable a great smile as well.

I got into a bad accident that required extensive dental work. Unfortunately, the first dentist I…read morevisited provided inadequate care, and I ended up with a faulty implant that looked terrible. I ended up needing a gum graft as part of my treatment to fix the work. Dr. Verrett did an amazing job explaining the procedure to me and giving me options. I felt very comfortable with him, and the surgery went well. My new teeth and gum line look great- very natural.

I couldn't be happier with my experience! The entire team was professional, caring, and made me…read morefeel completely at ease throughout my procedure. Their attention to detail and genuine kindness truly transformed my smile--and my confidence. Highly recommend this practice to anyone looking for exceptional care and results! These folks are everything you would need when you need perfect dental work done.

Months later they are still sending bills for NOT providing service. They will still NOT be paid…read more Avoid this place like the plague! Absolutely HORRIBLE!

A Warning to all who would use Austin Oral Surgery In…read moreOctober 2023, I underwent a skin graft procedure from the roof of my mouth to the lower left gum with Dr. Travis W. Kern, DDS, MD at Austin Oral Surgery in Austin, TX, in preparation for two dental implants. I was 76 years old at the time. The procedure lasted more than twice as long as planned (3 hours under general anesthesia in his office, without an anesthesiologist or standard Deep Vein Thombosis prevention protocols like compression wraps). Nine days later, I developed severe swelling in my right leg. I was diagnosed with three blood clots (DVT) -- above, below, and behind the knee. I was hospitalized, put on blood thinners, and referred to a hematologist and vascular surgeon. All other risk factors were ruled out. My hematologist concluded the clots were a direct result of the surgery. I now (20 months later) live with permanent vein damage (Post Thrombotic Syndrome). My mobility is severely limited and my quality of life has deteriorated. When I obtained the surgical report from Dr. Kern 5 months later, I was shocked to find that it described the procedure as "uneventful." He made no mention of the extended time, complications, or excessive bleeding that he admitted to me during a follow-up visit -- with his nurse present. In my opinion, this omission was deliberate and does not meet the standards of care patients deserve. I filed a formal complaint with the Texas State Board of Dental Examiners. After nearly a year-long investigation, the Board required Dr. Kern to take continuing education courses in Risk Management, Sedation of Medically Compromised Patients, and Record Keeping -- but imposed no public disciplinary action. He continues to practice without a public record of this case. I am sharing my story to help others make informed decisions. This was my personal experience and reflects my sincere opinion based on medical records and interactions with multiple physicians.

We cannot say enough good things about Dr. Kern and everyone at AUSTIN Oral surgery. My son was…read moreextremely anxious about having an IV for the first time . Dr. Kern gave him an anxiety prescription and use lidocaine spray to numb his arm. I was shocked at how calm and unbothered my son was. He had all four wisdom teeth removed without any problem. Dr. Kern has a calming presence anyway & he made my son feel at ease. They also did a great job of keeping me apprised of how everything was going, while I was in the waiting room. The entire procedure lasted less than an hour Everyone in the recovery area was extremely kind and helpful. My son doesn't even remember anything from getting the IV thru the car ride home. Dr. Kern even called to check on him and make sure he was recovering well the next day. The post-procedure prescriptions they used seem to do great for managing his pain, as well. Overall, I just can't recommend Dr. Kern and the good folks at Austin Oral Surgery enough! We will definitely be using them again when my daughter has hers removed, as well as any future oral surgery needs.

Great service, friendly too. I didn't feel like they were trying to upsell me. Just answered the…read morequestions I asked and gave me affordable options.

All of the receptionists, schedulers, and hygienists are great! Located conveniently behind Madam…read moreMam's , you can visit your dentist, check out the koi pond, and grab a coffee at Epoch!

Dr Verrett is very knowledgeable and gives clear advice in his evaluation and aftercare. His staff…read moreis well informed and easy to talk to. If there is a down side it is only that they are very busy so scheduling can take a while but it is worth the wait.

Horrible tooth pain. Went to Castle Dental... not. (but that's another show) Called Dr. Hassell's…read moreoffice in Pflugerville in desperation. They squeezed me in yesterday with Dr. Verrett. Who?!?!? I've known about Dr. Hassell and I've lived in Pflugerville for 20 years, but I had never heard of Dr. Verrett. But.. as I said... horrible tooth pain. He could have been Dr. Death for all I cared. So, I get all comfy in the chair and in walks Dr. Verrett. You know in the Christmas cartoon Rudolph where people keep telling the elf "You can't be a DENTIST, you're supposed to be an elf!" ? Well, when he walked in I felt like saying, "You can't be a DENTIST, you're supposed to be a male model on some huge billboard over Times Square!" He looks like some kind of movie star fresh out of college and I'm thinking... oh, he can't hurt me.. he's so sweet and handsome. WRONG! But, it wasn't his fault. I had a roaring infection that just wasn't going to settle down until he got in there and cleaned it out. So, 2 and a half hours with Dr Hot. He dug. Drilled. Dug. Drilled. And so on, until he was absolutely sure it was all out. He took 3 ex rays. I could tell by his interaction with the staff that he's relatively new at the office (Hey, I'm a licensed private investigator, I get paid to notice stuff like that :-) but he wasn't taking any crap off of anyone, that's for sure. He may be the new guy in town, but he knows his stuff. The staff has been there forever and you can tell... they have that easy family type way of dealing with each other but not quite as easy with Dr. Verrett. They were polite to him but it was clear they have their way of doing things and so they were quite forthcoming with suggestions... some he took and some he didn't... good for you, Dr. Billboard. Anyway, it was painful and stressful but I woke up this morning with no pain for the first time in 6 weeks. He's an Angel of Mercy. I'll be back.

Everyone is very attentive and dentist is very gentle. Great for people afraid to have dental work!read more

I have never been in a dental office that was so professional and kind at the same time. The…read morepeople in this place are something special. I will never go anywhere else.

I was a patient of this dental office for eight years and would have given it a five star review…read moreuntil recently. I was in a period in my life where I did not have dental insurance so I was a cash pay patient. When I went in the last time, they insisted that I have x-rays and that if I didn't, they were not "running the business as they were taught ". So as it turns out, Dr. Peters wouldn't even clean my teeth! She talked to me like I was an errant child who was misbehaving. I have never experienced anything like this in my life. I reached out to the owner of the practice and she called me back and apologized for how things happened and even offered to do the x-rays for free. Although I greatly appreciate that, I have no desire to go back and have to see Dr. Peter's. So I advise if you go to this practice make sure you have health insurance or unlimited money because people who don't are not really welcome.

I wrote a review several years ago when I had a disagreement with the owner over disciplined…read morefinancial reporting. I have resolved that issue. Partially by having insurance and they continue to provide the service we expect .

Gum grafts. I knew they were coming for me one way or another (thanks mom and dad). I got referred…read moreto Mike Williamson by my dentist and was initially apprehensive as he was out of network with my dental insurance, but went for a consult anyway. Dr. Williamson operates a very smooth-running practice. Every staff interaction I had (front desk, nurses, techs) was excellent and you can tell there's just good teamwork going on here. I made a special request for my surgical operation and was super grateful that Dr. Williamson was willing to accommodate it. He and Sarah had excellent bedside manner during my operation - it went quick and painless. The recovery was (somewhat predictably) miserable for the first week. I had a few questions about the discomfort I was experiencing and was so appreciative of the staff that went out of their way to proactively check in on me and get answers. They even reached out to Dr. Williamson about one issue on his day off which they didn't have to do. Just had my post-op today follow-up today, a couple weeks later, and everything is in great shape. Despite the challenges in recovery so grateful to have this out of the way and gums that are good to go (as Dr. Williamson put it) for life! Though the office will still bill insurance for you, I could have saved some money working with an in-network provider. However, I think this operation in particular benefits from Dr. Williamson's wealth of experience - my understanding is there's a lot of nuances in sourcing and shaping graft tissue. Some things are worth spending on!

Everyone at Dr. Williamson's office was friendly and professional. The office is clean and run…read moreextremely efficiently. Dr. Williamson is knowledgeable and has a very good bedside manner. I will recommend this practice to anyone in the Austin area who needs a periodontist.

A sudden spike of tooth sensitivity nagged me for three straight days, so I launched a thorough,…read moredata-driven search for Austin's most ethical, patient-first dentist. Dr. Neal Shah topped every shortlist--and now I understand why. His team slid me into a 7:30 a.m. appointment the very next morning, greeting me like a longtime friend rather than a newcomer. In the chair, Dr. Shah's upbeat energy and meticulous focus transformed my nerves into relief. He walked me through each step, laid out clear choices (no upsells, no pressure), and eased the sensitivity with a gentle, confident touch that made it obvious I was in expert hands. If you're after genuine care, transparent options, and a dentist who respects your time, comfort, and wallet, look no further than Dr. Shah and the Austin Dental Arts team. My research pointed me here--my own experience seals the deal.

Shout out to Dr. Shaw and his staff for getting me in so quickly to fix my chipped tooth! Looks…read moregreat . Greatly appreciated.