Came here to get som face time with my son before his appointment with his barber up the road and it did not disappoint. Arriving at 12, there was no wait and plenty of seating. We were sat immediately and served our drinks. I was happy to see Gold Peak sweet tea on the menu and it had free refills (I was thirsty!). They also have a flavor of the day for this tea but I didn't inquire what it was. We were then brought warm sliced bread and an herb blend on a plate, in which you take the bottle of oil on your plate to mix it and use as a dip for your bread. For my son's meal, he ordered the mezzaluna and could pick either soup or salad as a side (or there are other sides for an upcharge). He went with the Caesar salad. He loved his food and said the Caesar dressing was excellent. They also offer anchovies on the side if you like but he declined. I ordered off the lunch special menu, available Monday through Friday 11-3pm. I got the small plate lunch trio which is $11.99 ... there's a few options but I went with the fettuccine Alfredo. I don't order this anymore anywhere because it's too much on my stomach but this was perfect as it's a small portion. It also comes with soup AND salad to make it a trio. I got the house salad with creamy Parmesan dressing and the Sicilian chicken soup. Everything was excellent. And me and my son left stuffed! Bonus: cheese lovers ... they offer you freshly grated cheese they put on tableside and you tell them when to stop. Our waiter was fantastic and had a marvelous accent! We were running a few minutes behind on my sons appointment so I stood up so he would know to come to us and he actually had a full try of drinks and bread for another table and still came to me first because he noticed me standing. I was not expecting that but wow what an awesome waiter! This man knows how to do a job well done! Luckily we were paying in cash and I didn't need charge so all he had to do was drop our check and go on to his other table and we put our money in the book and went on our way. I have no complaints about Carrabba's and would come here again! I signed up for the rewards program to earn points towards free food as well so make sure you do the same! read more

See all

My managers wanted to have a business meeting with me somewhere in Amherst for lunch. Not many options for nicer places that early, so decided to go with Carrabbas. Now i've been here before and had positive experiences but this time went a little different. I ordered the simply salmon which comes crusted in a salt and pepper mixture. It was way too salty however. Salmon is my favorite fish and I couldnt finish it sadly. The other thing I thought was weird was typically a meal consists of a protein, a vegetable and a starch. Here you get a protein and a choice of a vegetable or a starch. read more

Well we used to go to this Carrabba's a lot. It has changed and not for the good. We called ahead and were seated within 8 minutes which was quick. Unfortunately we were sat by the takeout area and the freezing draft hit us every-time the door opened (see pic). Our server Derek L was very friendly and knowledgeable. He informed us that there was no soda/pop available, a first time ever in my dining experiences. You can see what we ordered on the receipt. So here is a major issue -we ordered our food when we received our drinks. We received our soup and salads and app within about 15-20 minutes which was great. Then came the long pause at about 1 hour from our apps and salads arriving -the manager came over to tell us that they were behind. She proactively offered us a reduction on our bill and said that the food should be out in about 20 minutes/ ticket times were at 40-45 minutes. Meanwhile people that had ordered after us were receiving their food and finishing up. After a total of hour and half after being seated we received our food. Everyone enjoyed their food except my Lobster raviolis were cold and hard. Derek informed us we had a 10 dollar reward and asked if we wanted to use it -but then were then informed we unable to use it because of the previous reduction I had to use the bathroom and a strong smell of sewer gas overpowered the bathroom, there were several scent pods but it didn't counteract the smell. After his experience I don't think we will be returning :( . read more

See all

We sat at the bar. Deanna was our bartender. The drinks were very good, the food was also good but took a long time for the entrees. Appetizers and side salads came out relatively quick, but the main plates took a few minutes short of an hour after we received the appetizer. Mojito 10/10 was outstanding, she did a great job making this. Jumbo Lump Crab cakes 9/10 Two good sized cakes, with a good crab flavor. Soft and pan fried for just a few minutes. Sauce was good too. Shrimp & chicken carbonara (fall special) 9/10 Shrimp was cooked great and a good flavor too. Chicken was cooked perfectly, little bit of grill flavor, and super juicy. Both the chicken and shrimp reheated the next day super well too. Pasta was cooked perfect as well. The sauce was just a little black peppery flavored to me, but plenty of sauce to cover everything. Tuscan grilled Ribeye 8/10 Ordered ribeye, medium rare, but a filet came out. The bartender put it in wrong. No big deal, but disappointing considering how long it took for the entrees to come out. Garlic Mashed Potatoes 10/10 Very good flavor and a really good mash consistency. Penne Pomodoro 7/10 Nothing special. Just penne with red sauce, but the sauce could have been better flavored. It was just plain. read more

See all

Carabba's has amazing lunch specials. Some choices are enough that you can take half home for a light dinner later. And any time you can have the sausage lentil soup is a win! read more

It's chain, so 3 stars max. We sat at the bar, just to have a beer and a quick bite. All menus were out on the bar, but we had to request the Happy Hour menu. We ordered the meatball sliders. They were very good and very hot. 3 sliders on focaccia, next to 3 pieces of focaccia with tomato sauce and melted cheese. Service was mediocre, we didn't get much attention at all from bar staff. They didn't offer us a bread basket, while others at the bar were offered one. When I finished my beer and sliders, nobody came over to see if we wanted to order more or the check. Took a while before I could ask for the check. read more

I ordered a pick up through Door Dash. I waited for over ten minutes while I watched 3 employees watch me... they were eating, talking and playing. Two other employees looked at me as well but did not attempt to assist me. I finally walked over and asked if there was anyone working in the- before I could finish- the very tall man said, "she'll be right over". She was not and when she did come she said "I didn't know you were here". The manager was as helpful as she could be but they were out of what I ordered so I was stuck between passing out or eating a six pack of yogurt. Shame on them. This is why I ALWAYS TIP AFTER I GET MY FOOD. So my food was sitting there on a shelf the entire time. Of course I didn't touch food that could've been someone else's. No, the dining area was not even busy. read more

Carrabba's Italian Grill - Italian Near Me - Amherst, New York

Food was good. I really enjoyed my dish. I had the Caesar salad with shrimp as my entree with shrimp scampi and crab cakes as appetizers. The server was okay. There was a portion of the experience were I felt ignored which sucked because I wanted my salad dressing on the side, but because he didn't come back over the bus boy was asked to tell the kitchen. Ambiance was cool. It isn't a special place to be and nothing stood out but I still enjoyed being there. It was busy upon arrival as it was the tail end of the dinner hour and by 8 it was pretty much empty. Not sure I'd go out of my way to come back especially because the take home meal I ordered to go was half the size of what came out earlier. All in all, it was pretty mid. read more

Carrabba's Italian Grill - Jumbo Lump Crab Cakes - Italian Near Me - Amherst, New York

See all

My brother was in town and he suggested Carrabba's it was my first time eating there!I was so surprised on the restaurant the ambiance was so beautiful and the restrooms were clean !it is so important when you use a restroom that it's clean that usually tells you how the kitchen is!the food was amazing the service was great (Laura)was our waitress she suggested the fish with pistachio sauce it was amazing Great Job keep up the good work God Bless Debbie read more

My husband as well as a group of friends attended their June wine dinner event. It was fantastic! The food and wine pairings were delicious and the price is very affordable for what you get. You also can choose an entree to take home for only $10. There was a nice raffle where they gave away prizes to attendees as well. The servers were friendly and worked so hard throughout the evening to make it a success. We can't wait for July! read more

See all

This frustrates me to write as we order Carrabba's frequently throughout the year and never had an issue. We just received our dinner order (delivery). My 10yo almost bit into a piece of metal that was in his spaghetti. Thankfully, he caught it in time, but my goodness... How did no one at the restaurant catch this in the food??? read more

Carrabba's Italian Grill - My 10yo almost bit into metal that was in his spaghetti. (This was a delivery order.) - Italian Near Me - Amherst, New York

See all

I would really like to give a 3 1/2 star review as the food was good. The service, not so much. We sat at the bar; we have been at the bar in the past and had a bread basket put down for us as soon as the drink order was taken. Not this time. The bar was not full. There was a lot of turnover. Other Patrons who also sat at the bar were given baskets of bread with their drink orders. The bartender/waitress did not know whether we would be ordering off of the happy hour menu or the regular menu. The bartender who took our order did ask us a couple of times if our food was good, but seemed to forget to ask if we wanted anything else and either went on her break or ended her shift without asking us if we were ready for our check. It took quite a bit of time before the other bartender asked us if we wanted anything else. We had the meatball sliders off of the happy hour menu. There are 3 open-face sliders on the plate, with the meatball on one side, with a bit of sauce. The other side has some sauce and a square of melted mozzarella on it. These are very tasty. Additionally, the registers are programed to compute the tip on the total bill, including the tax. While it is helpful to the patrons to have the tip calculated, it should be listed on the bill, pre-tax. Pluses and minuses tonight. read more

We have visited this Carrabba's Italian Grill many times over the years. We were disappointed with the food. It is not the same restaurant and the food was not that good. We ordered crab cakes for appetizers and received unformed warmed crab filling over a bed of sauce. Two wait staff tried to convince us that is the way it is served and told us to ask for extra crispy next time. Really! The chicken parmigiana and eggplant parmigiana was served "extra crispy". Our waiter was very nice. No manager visited the tables to ask about service. We will not return for you only get one chance to make a bad impression. Perhaps this is the beginning of the end like so many restaurants. read more

Definitely a nice place everything was good no complaints even though steak was a lil overcooked but other than that I can see coming back to try other items. The portions were a nice size staff was friendly and the menu had plenty of options. read more

See all

Every item we ordered was FROZEN- appetizer meatballs frozen, lobster ravioli frozen, chicken Bryan was not frozen but had a giant blob of goat cheese on it so it was covered - the side of spinach was drowning in oil and served cold- the waitress did her best and the kitchen failed her and three other tables around us ! Thank goodness we used a gift card and didn't spend our own money on that horrendous "meal" , the waitress was nice so we tipped her well I actually felt bad for her dealing with serving this below par food - we will never be back and I've never left a review on yelp- ever ! read more

I wanted to go someplace different for my "Belated" Birthday Dinner and I was in the mood for Italian. I needed Pasta . So, I looked on YELP & decided on "Carrabba's". I am so glad I did !!! My son & I got there around 6pm and had about a 10-15 minute wait. There was a bar to the right & most of the dining was to the left. It was clean & had a comfortable feel inside. We were seated & I had already planned what I wanted to eat the night before, so I wouldn't take forever deciding once I got there. But first, we were served delicious, soft, warm Italian bread . It was so good. We ended up getting it 3x I believe. Our waitress's name was Ashlie S. She was great !!! Very nice, friendly, helpful, funny & very easy to talk to. I order the LINGUINE POSITANO WITH CHICKEN, I got the MAMA MANDOLA'S SICILIAN CHICKEN SOUP & the CANNOLI CAKE FOR 2 for dessert. Everything was phenomenal !! The pasta was so light but with a burst of amazing flavors ! The soup was so good & with huge pieces of chicken in it. Yummmmmmy !! The Cannoli Cake was very good & because my birthday was yesterday, Ashlie gave me a few scoops of vanilla ice cream with syrup & a little birthday candle in it. She was so sweet. Everything was just perfect ! I had an amazing experience here tonight . I found the prices to be reasonable , at least for what I got. We had quite a Long waiting time to get our food, but it was soooo worth it ! They have a special deal going on. I don't know if it's temporary or always going on, but it is a great deal. Whatever the price of something you order for in the restaurant, you take home ANYTHING for less for $10.00. No matter what the regular price. I took home another Linguine Positano,but without the chicken. So now I have an amazing lunch & dinner for tomorrow, since I didn't even finish my pasta there. We also received extra fresh bread to take home. 100% satisfaction on the trip. Also, the ladies room was very clean & smelled good. (That never happens ) I will most definitely be returning to this Carrabba's & I hope I get the wonderful Ashlie S. as my server again. She was full of life, unlike a couple others I saw that looked like they were ready for bed. lol read more

Carrabba's Italian Grill - Italian Near Me - Amherst, New York

We used the call-ahead seating, called at 5:34, asked for 6:00, was told yes, it might be a 10 minute wait, so i left my name. Upon arrival at 6, we were told they didn't have my name. We gave our name again and were told it might be 15-20 minutes - not ideal but we said okay. Finally got seated at 6:30, ordered almost immediately, got our soup and salad, then never got our food until 7:20. By then, we were too annoyed to eat, so we got our food packed up to go. Very disappointing service - we won't go back anytime soon. read more

Excellent service. Excellent food. Use a call ahead to get a time. Usually within 5 minutes of time given.

Just ordered through DoorDash and am extremely disappointed! To pay what we did for this meal I would have never expected the portion sizes to be SO small! Not to mention my chicken Marsala had absolutely NO mushrooms! Contacting restaurant direct now! No happy Carrabbas. read more

See all

I've been to many Carrabba's Italian Grill locations over the years, but this was the first time I ever felt uncomfortable and genuinely discriminated against. I joined the waitlist and made a reservation for a party of five. When we arrived, the host originally sat us in a heavy traffic area. I asked to be moved to a quieter table, and thankfully he did. Unfortunately, that was the only positive part of the night. Our server, Erica, had an energy that was immediately off. Her hospitality was poor from the moment she approached the table. If I wasn't with my family, I would have walked out before ordering. It truly felt like she didn't want to serve us, yet when interacting with nearby customers, her tone completely changed--full of smiles and warmth. When she brought the bread and oil, she asked me to take the plate and place it on the side of the table. I'm not sure since when guests are expected to do the server's job. We ordered two of the classic combination appetizers. When they arrived, we realized we had no utensils. Erica was nowhere to be found, and we were stuck eating the appetizers with our hands because we didn't want the food to get cold. That alone was extremely unprofessional and unacceptable. Overall, this was one of the worst dining experiences I've had at Carrabba's. I hope management takes this seriously, because no guest should ever feel ignored, disrespected, or treated differently based on who they are. I will not be returning to this location. read more

I started with the shrimp scampi appetizer, which was more than enough for two people. The taste was excellent. My entrée was the eggplant Parmesan and you get a with that I chose broccoli. It was smaller sized eggplant than I had had other places when I've had egg by Parmesan, but the taste was there. Broccoli was a little cold. It was busy seem like they're moving people through fairly quickly. I sat at the bar. I'll go back again. read more

We stopped in for a cocktail. There was happy hour that looked good. Happy hour appetizers with limited choices. We ended up drinking the cheap beer because the cocktails tastes very low on alcohol. Ordered several appetizers and disappointed with all three, they didn't resemble the image or description on the happy hour menu. Maybe an off-day or chef in training, so we'll probably give them another opportunity to prove they're worth it. Aside from this experience, we have had wonderful family dinners in the past. read more

We went for Happy Hour to try it out and sadly we will not be back. We ordered 2 drinks and then ordered the meatball sliders and shrimp fochaccia bread . My husband said the meatballs were ok . They were small meatballs cut in half. But the bread was so much bigger than the 1/2 meatball so it was odd. I had the shrimp focaccia and the shrimp were good but the sauce they had on it wasn't. Made the bread really soggy and not very flavorful. We wanted another drink when the apps came but were never asked. Hope of you go for HH your experience will be better. We won't be back read more

10/10 Love this Restaurant. Me and my husband ate here on vacation and I would drive the distance again for the food. Our server was wonderful. The atmosphere was perfect. If you have gluten sensitivity or celiac it's us approved. My husband has Celiac and he ate here no problem read more

We had a waitress named Mira - and we thought she was fantastic. Even though we were taking leftovers home, we ordered a dish for the $10 take home promo- only because Mira specifically told us about it, and how easy it would be right after we put in our order-- and she was right, it was easy! Mira was timely, friendly and followed up with us regularly. She was everything that a company would want in a person representing them. Good Hire Carrabba's. (and it sounded like she really enjoyed working there when we talked to her -- so whatever you are doing for your team is working well!) read more

Food is always good we were seated quickly with no reservations. Very clean and ready to serve us a good time and meal! Our server named Love was amazing! She rolls with the punches and ensures your dinning experience brings you back ! Thank you for your accommodations and hospitality read more

Food is delicious!! I had the chicken Marsala with garlic mashed potatoe. My husband had the pasta martino. Also yummy! We had the calamari as an appetizer. The only negative comment is that some were a bit chewy. read more

First time enjoying the "wine dinner" and Shannon our server did a great job!!! The wine paring and the food selections were good. And the add an entree to take home for $10 was awesome! read more

Great food and great service. Had take out and it was ready for pickup when I got there. Stayed hot all the way home. Generous helpings and had left overs after serving 8people. Great sauce. read more

I stopped into the Carrabba's at Amhurst to get an appetizer a glass of wine order a takeout dinner and while I was there, the service was fine when I got my takeout order. I didn't check it. Paid the bill and left when I got home they had not included the cheesecake with my order I ordered Chicken Parmesan with soup and a cheesecake to go. The cheesecake was not in my order so I called the Carrabba's at Amherst and I've been on the phone on hold with them for over 30 minutes. Have talked back to the girl at the front desk twice. Still, nobody has gotten back to me. It is extremely disturbing their lack of service for their customers, it is the only Carrabba's in Western New York And I for sure will never return their due to their lack of courtesy and response time. read more

Love the grilled chops & chicken. Best around. Prices on the high side but sign up for dine- In rewards to get coupons read more

Carrabbas used to be my favorite spot for shrimp pasta. I loved the pasta weesie, but after ordering curbside recently I was so disappointed. I pulled up and waited forever when my food was supposed to be ready. Someone left me on hold for 5 minutes and then hung up on me. Then a few minutes later, someone came out to the car to see if i had an order then brough it out. The pasta sauce was watery, and honestly I couldn't even eat it, it was so bad. The taste was not the same. I don't know what happened but doubt I'll ever go back unfortunately. read more

Carrabba's Italian Grill - Pasta weesie - Italian Near Me - Amherst, New York

We had 6:00 reservation, seated right away. Took our drink order. Then took our food order. This was at 6:15. We are now waiting on our salads and it's 6:50 and no salads yet. He brought more bread. Now it's 7:00 and waiter comes over to inform me they didn't have any eggplant and still no salads. Are you kidding me? We have been here for one hour and he is just telling me they dont have eggplant. it is a Monday night and they were not busy at all. We just got up and left. very bad experience that's the end read more

The lunch trio for $10 is a must .You get your choice of soup, salad and a small plate.I took the fettuccine and with speedy service and a smile my food arrived and it was very tasty.Plus they even give you a complimentary bread basket, nice touch.Everthing on the menu looks amazing and I will definitely return to try another entree. read more

See all

The dinner was absolutely amazing and when I say amazing, there was no details. Left out. It was perfect. Everything was served in a timely fashion, and the waitress was fabulous! Carlos, the manager was on point with all pay attention to detail. Everything was perfect. We were served drinks and our food in a very timely fashion. The food was absolutely, delicious give it a try you won't regret read more

See all

I speak very highly of this restaurant but tonight was a bad experience for me. Right off the bat the server was clearly favoring my boyfriend which was just rude. Our appetizers and bread were great. However, when I got my meal I was severely disappointed with my steak. It was way underdone and the consistency was awful. I understand that mistakes happen because I am a cook as well but we were already late for a function and was over the service. I did say something about my food and wanted it taken off my check. The boss and the girl who was bringing food out were very kind, but the server quite literally turned her back to me and only spoke to my boyfriend after my meal was taken off the check. There was a table sat well after we were there who got their food first but coincidentally knew the server (our server). I know this because she hugged the customers. When they brought my food out they suddenly didn't have mashed potatoes, but gave the people who were sat AFTER us mashed potatoes. I firmly believe this woman favored this table over ours because she personally knew them. I work at a restaurant myself and know how things work, and I am very understanding but this service was unacceptable. My boyfriend clearly saw she was disrespecting me and debated even tipping her. Huge thank you for the boss/ managers kindness and my apologies for being rude. The server was a short older woman with short brown hair with glasses I believe. read more

Jaylon was our server and he was one of the best we've had. Very attentive, kept our drinks full. He returned to our table several times to make sure we had everything that we needed! I would've given him a 10 if it was available. read more

I really like their Parmesan both the eggplant and the chicken. It's breaded perfectly and has great was absolutely delicious too fresh fresh server was wonderful. read more

Always a good time dinning here.Many good deals especially at lunch time where you can get soup , salad and a small plate for $10, its the lunch trio.With fast and friendly service I received my order and it was delicious plus a nice basket of complimentary bread .Many choices onthe menu can't wait to come back and try something new. read more

See all

Stopped I today to grab an early dinner. Our server Nyah A. was amazing. Greeted us quickly and was very attentive. She helped us decide what to get and was extremely pleasant! Thanks Nyah! I'm a certified mystery shopper and I rate this visit 10/10. read more