My Brother-in-Law swears by this place. I have been here several times and the service is top…read morenotch. I took him here today because he thought my sister's alternator was bad. Had it tested twice and it passed. They then tested her battery, it was bad. Even though they had ordered an alternator for him (which arrived in 20 minutes) he finds out he just needed a new battery instead. Great service! Make sure you know how to get to this strip mall before you come. You have to turn off Maple to the west of this mall to get there.

I went into this store today looking for some cleaning supplies for my car. I was on the phone with…read moremy mother and just walking around trying to look for anything I needed. No one greeted me, i didn't even see any employees around in the store. The prices were higher than my liking so I decided to leave. When I got into my car, there was an employee that was standing directly in front of the door of O'reilly staring at me. He literally had the meanest look and just watched me the whole time leaving the parking lot. It made me feel really uncomfortable and confused because where were you in the store and why are you trying to seem like you're guarding the place. It was a very odd situation and I felt like he thought he was doing something by watching me from inside the store. Like what was your purpose?

Rear blinker went out. Walked into autozone, super helpful and friendly and got it fixed for me…read morequickly.

I had a run in with O'Reilly not honoring a warranty. These guys went above and beyond, working…read morewith Christian Brothers to make it all right. Not only did they help me out with the old parts, but they made sure I was signed up for a lifetime warranty on the new parts and wouldn't have any trouble in case anything happened. Sippy and Ruben were fantastic. Thanks guys!

I always get my service done here for my Chevy, as I get some good coupons in the mail…read more I can get in really quickly too! They're really fast so I just work from the lounge and enjoy the complimentary pop and snacks, and whatever daytime tv is on. Last visit I came in, and they suggested I get my brakes done. I got a quote, and then compared it with a few other brake places around town, and Woodhouse was the best price! Plus I had a coupon, so I feel great about my service. They aren't overly pushy or salesy, and give good honest feedback. I will continue to get my service done here.

I have had both positive and negative experiences with Woodhouse over the years, and I have…read morepersonally purchased at least six vehicles from the dealership. However, my recent interaction at the Dodge location--with Jeff, the Manager--was by far the worst experience I have ever had with Woodhouse or any dealership. When I asked to test-drive a Corvette--priced at approximately $75,000--Jeff became immediately defensive. I explained that I am exploring several options, including the Corvette, an Audi, and other vehicles, and simply wanted to drive the car before making a decision. Given my long history with Woodhouse, I did not believe this was an unreasonable request. Jeff refused to provide his business card, raised his voice, and ultimately asked my son and me to leave. He even stated that "people drive them when they purchase them," which I found hard to believe and inconsistent with industry practice. His behavior was abrupt, unprofessional, and entirely unnecessary. I have never witnessed a manager react in such a triggered and defensive manner. If I--or any employee on my team--behaved this way in front of a customer, I would expect immediate disciplinary action. After this experience, I will not be returning to Woodhouse. It's clear that my business is not valued, and I will purchase elsewhere. This was, without question, the worst customer service experience I have had.

Another great experience from Huber Cadillac Service Department…read more Why you ask? Because of the tandem Service Advisors Bev Burgress and Mike Wichert, both very professional, courteous fast and efficient. Both should be models for what a car dealership should use to train new employees. I say give them a raise and some well deserved praise for going above and beyond the normal service one would expect. Go Huber Service top of the line! Vern Larson, over 50 year satisfied Cadillac owner.

Mike in the service department has always taken such amazing care of not only me, but both my…read moremother and father before me. It always feels like family whenever I come in.

Will not take anything back without a box, even though you have the receipt. So essentially, I paid…read more$210 for a box cause I could not return the item. Most stores take items back with no questions asked. Not NAPA!!!! Their storefronts are dying dinosaurs and now I know why!!!

I purchased wiper blades. Their employee assisted me in getting the correct blades. It was not…read moreuntil I went to put the wiper blades on to my vehicle did I find they sold me the incorrect size. I came back to have them exchanged. They refused service when their oldest employee Desi assisted me. She then proceeded to call the police. I waited from 4:10pm until 5:00pm. They no longer have that part # available. Pretty piss poor service. I guess I better go dig up my receipt. Not once would they take my name, credit card. Wow Now I am banned from all NAPA Stores and will be arrested for trespassing.

What a great work ethic here! Montrel helped me in the rain and took his time to explain to me what…read moreI needed . I'm a Caregiver and getting to my clients is important . Thanks for helping not just me but them too !

I bought two packs of low-beam headlight lamps online for pick-up at this store. Went to pick up…read moreand it turns out they come two to a pack, so I only needed one pack at $35 instead of two for $70. Told the guy I wanted to return one and he said, "Wish you had told me before I finished ringing them through. Now I have to wait an hour while the sales makes its way through the system." This is why I buy on Amazon. Returns are never, ever a hassle. And there are never any excuses.

Dedicated staff and great supply of stock. Many great people wanting to help you, feels like a…read morecommunity

I always pick O'Reilly over any of the competitors because their staff has always been the…read morefriendliest, easiest to work with and most knowledgeable out of any other company I've needed parts from. Their stores are easy to shop in and have never been shy about helping you get the right part for the car you are working on. Prices are very competitive and they will be honest about generic vs name brand items if you are feeling that cost-phobia. What I really like is that they have stock numbers across the area and can transfer or hold items from other locations.