Our truck broke down in the middle of our road trip from California to Idaho…read more I stopped at autozone for help and CHASE was very helpful. Customer service was way beyond than what I expected. Thank you again Chase for all your help knowing we were out by ourselves with no family around. We are back up and ready to continue our family vacation. God Bless you!

I ordered a part for my car and they told me the price and I had to pay even MORE because the clerk…read moredidn't tell me about additional fees. I could have paid the SAME price at O Reilly's for a LIFETIME warranty on my part!!! I'll NEVER go thru this store AGAIN!!!! I didn't even receive an apology.

Fantastic customer service!!! I was greeted immediately upon entering, they put new wipers on my…read morecar & wished me a happy holiday!! I will only shop there for all my auto needs. Thank you!!!!

Horrible. I was first in line, 2 people behind the counter. I stood there waiting to pay for 1…read morebottle of coolant for 8 minutes. No one acknowledged me standing there all that time. I told the guy behind me he could rebuild it faster. LAME LAME LAME. NEVER AGAIN. They deserve no stars. I had to click one to post the review.

I returned to this Advance Auto today and i spoke with a representative named Nick. I have worked…read moreat Advance for 2 years and I know a great representative when i see them. And Nick is easily one of the most well knowledge men in the industry that I have ever seen. I previously left a negative review for this store. But Nick has single handedly earned the store a positive review. Really the man is so well informed that it's incredible. sincerely, jeff

Ron was great! He was extremely helpful and insightful. He answered all my questions with patience…read moreand didn't hesitate to explain things to me. I had to go back because gave him the wrong information about my car and got the wrong belt. He made the switch and we figured out pretty quickly where I had gone wrong. All in all they are great and I would go back for anything!

Maxx Peterson helped us today on our road trip. We went in with a problem with our windshield…read morewipers. He helped figure out why it wasn't spraying and helped fix it for us. But then he saw our running board and how it wasn't working right and he figured out what was wrong with that too. The dealership wanted $900 to fix that! He found there was dirt and gunk in there. Cleaned it out and working fine now. He was so helpful and kind!! So grateful!

Well I have to thank the people at Advance Auto Parts for having the piece I needed. Even though it…read moremay have been a simple part for most it was necessary for my trip whilst I'm driving through Pocatello on my way to Reno. So I will say the store is extremely clean, just looking around everything seems to be stocked, and stocked well. All the tools you might want her there, so even if you're on the road and need to fix something it's all right there waiting for you. Oh yes and thank you for sponsoring Courtney Force's funny car at the NHRA.

I normally don't write reviews, but when the service is excellent I feel it is the least I can do…read more My car battery died so I called Advance Auto Parts Store, not only did they have the right battery but they brought it to where I was at and installed it for me. The staff there were the most friendliest and the service beyond what I would expect from a store. Thank you

Beware ... Do not buy or service a car from this place. Took two cars in to get an oil change and…read moreone minor other repair and left having to pay close to $3,000.00. To top it off took the cars back home, had them sitting in a heated garage not being used and two weeks later went to start one of the cars and it wouldn't start. They take no responsibility for their work. We had to get the car towed back down and they tell me it's just bad luck on my part. Now I have heard horror story after horror story about this place. I just wish I would have known before the fact. I am writing this to people to know for the future!!!!

I don't know what management was thinking!! I was just starting to trust the service department…read morebecause of the 2 guys at the service desk one younger and one a little older . I went in to get a service job done and everybody I trusted was gone! I definitely did not receive a quality or trustworthy experience and I do not recommend anybody to go to this dealer for service or sales! The manager and owner sure did a Good job screwing up the place up again. Next time I'll pay the extra money to drive to Lithia twin falls.

If zero stars or even negative stars were a choice, I would give the Saturday manager a -5 stars…read more Ordered online, because they didn't have the battery at this store. Little did I know the disaster I was walking in to. If there was a way to make it harder or more frustrating to pickup a part that I had already bought and paid for he would probably have tried it do it. I thought I was having a joke played on me. But no, 30 minutes and multiple phone calls I was done messing around. Would never use this Idiot to get parts again. Should have went anywhere else. You have ruined Napa for me. Can't refund, won't give me the battery, time to call the credit card and dispute the charge.

Tried to get a job here but the staff is very unorganized and sucks a communicating. Turns outs out…read morethere was an open interview on tuesdays but no one communicated that towards me when calling if they got my application. Also, lady over the phone is kinda rude.

Oh my goodness these guys rock. I needed windshield wiper blades. Jim the manager walks over to…read morepick them out then, get this, he goes out and puts them on for me. I had been dreading figuring out how to replace them for weeks. I will always come here. Jim and team are great.

I just wanted to express what an exceptional experience we have had with autozone today. Val S at…read morethe 17th Street location in Idaho Falls ID went above and beyond today to help us discover the problem with our vehicle. We purchased a new coolant temperature sensor with him and when Autozone didn't have the tools we needed to replace it there before our long trip back to Boise he offered up his own personal tools. He was incredibly friendly and positive through out the whole expirience and he was very honest and genuine and we wish we could do more to thank him. Thanks Val!

The owner is top notch here. If he doesn't have what you need, he will get it there with a…read morequickness. Very knowledgeable and willing to help. I drive from Twin Falls to this place in Shoshone just to deal with this guy instead of the less than helpful millennials running the shops in Twin. Check him out!