AAA sent Troy to our hotel in Hailey, ID to tow my GMC diesel which broke down. Troy is a great guy…read morewith a great personality. He said he was a drummer in a local band. On top of that, he was very professional in loading and unloading my truck with great care. Where do you find that these days?? Since it's a diesel, he recommended a mechanic out of Bellevue, ID. While we're still waiting for the repair, I like that place he recommended (see review for Hillside Auto Repair, Bellevue, ID). If you need a tow in the Sun Valley area, ask for Troy!! If you see him in his band, tell him the folks from Seattle said Hi!

Absolutely ridiculous. I would have rated much higher had they not decided to take out an extra…read more$150 WITHOUT discussing it with me FIRST. My receipt in hand is for $600. They chose to pull out an extra $150 for a window that was damaged on their tow truck from the line breaking off (that he was in charge of, and had even told us it was possible he would break our hitch and he would not be responsible for which I agreed to). After the window broke I told Clay I would discuss it with him, after he found out how much it would cost. He told me he would let me know, and never did until AFTER the money was pulled from my account! He told me he was charging me the $600 recovery fee at the time, instead of the initial $375 BECAUSE of the window, so I assumed from the conversation that if it was grossly over that we could work something out which I was willing to do! However he instead charged my account for $750 WITHOUT discussing it with me!!! First, I know they have insurance as well to cover these kinds of things. Next, common business practice would say you SPEAK to someone BEFORE taking out however much you feel like from their account WITH NO AUTHORIZATION. They also go by another name, but it's the same company (posting this review on both). On top of all that when I called to ask about it, he said from now on if an RV gets stuck he will "just leave them"...... Real piece of work this guy is. Someone should cease this opportunity to start a tow business. I highly do NOT recommend. This could have been handled MUCH more professionally, but from the way it went I think I this is his normal type of behavior. PS anyone who would like proof of my receipt vs what they actually charged my account without my authorization feel free to message me. The entire incident and all exchanges at the time of tow were recorded on our security cameras on our rig, so I can't post it here. Clay- on a more personal note, I don't know you or understand the chip on your shoulder, but from the time you showed up I tried to be nice to you during a horribly stressful time for us. I even invited you to stay for dinner. I hope whatever turmoil is going on in your life gets better. But don't screw people over just because they are nice. That's low.

You never really want to call a tow as it means you're having a bad day but this place is Always…read morefast and always super friendly!!! Would recommended 100%!

Truck was going north on hwy 93 in Jerome going about 10-15 mph over the speed limit. Weaving in…read moreand out of traffic and riding peoples bumpers. Trying to pass lines of cars in sections where two lanes become one. They had no emergency lights on and was not going to any accidents. Just very unsafe and unprofessional.

First off this is a business they are here to make money and sell products…read more Secondly you want to drive to Boise to get worse treatment on used items be my guest been there done that. Thirdly glad not for the second and am happy to support my local motorcycle store shout out to Brian who has Known and been friends with Felicity at Wood River Insurance for years. Fourthly These kids ride and are a positive force in the community. I'm happy to return the favor and smiles after reading the entitled trash and negativity being thrown their way I could understand if they did otherwise. The reviews are like the traffic in the valley everyone else can suck tit as long as I got mine. first moved here in 1979 last here in 2014,you can keep it.

Not stoked. I was charged 110$ just for LABOR to have two tires changed on the bike…read more Maybe it was because I was passing through town, but I hope they don't do the same thing to locals. Having said that, the mechanics are good guys and were nice to chat with.

Great customer service. Very communicative and knowledgeable…read more We switched and this is our regular mechanic now.

Was recommended to this shop. Very personable, reliable, timely and reasonably priced. Highly…read morerecommend.

This used to be Nelson Automotive used them years. New owners are just as good. Most of the old…read morestaff still there giving the same great service.

Shout out to Jeremy, Ryan & Daniel at Moment Automotive. Took my '21 Jeep Wrangler in for a loud…read morerattle emanating from the steering column. Of course after I dropped off the car, the noise stopped. Jeremy then went on a test drive with me, the sound came back ever so slightly and he was able to diagnose the problem immediately. I was so impressed with their customer service and expertise, I'll be back for routine servicing of my vehicle. I give Moment my highest rating! D. Olsen Hailey, ID

strongly recommend…read more high quality work and very professional easy to communicate they changed my windshield wipers after the fact at no additional cost

VERY DISAPPOINTED to be a woman ripped off by a garage again! I took my almost brand new Subaru…read moreCrosstrek for an oil change and was told I needed the rear differential fluid changing out as 'discolored'. I'd had the car for 6 months and done less than 10k. Being a responsible owner and not knowing this was wrong, I said yes stupidly. Subaru in Twin Falls then told me I only need this done at 30k service. Will never go to HAC again and I was a loyal customer!

I highly recommend this company for auto repair. While on vacation in Hailey Idaho, from…read moreWashington State, my 2002 GMC Sierra 2500HD Duramax diesel died one morning after running for only a few seconds. The AAA tow truck driver suggested Hillside Auto Repair since it was a diesel. Tim Olsen, the owner, couldn't have been a more pleasant guy to do the work. He is very knowledgeable and was prompt in fixing my truck. I was impressed with his shop as it was clean, well organized, and didn't have oil all over the place like many shops do. He even gave us a loaner car to tool around town in so we could continue our vacation. He gave me 2 options for repair of my leaking fuel filter holder assembly, replace the entire unit (like a dealer would suggest) or order a rebuild kit. The rebuild was half the cost of a full replacement, so I took it. After ordering the o-rings for the rebuild, we were on our way the next day, less than 24 hrs later. 800 miles later, the truck is running like new.

Been doing business with Hillside Auto for many years now ...they take good care of our fleet of…read moretrucks and are always there for us! Honest, dependable, and those girls at the front desk make it happen!!!!