We worked with S&G Carpet in Rogers, Arkansas, and couldn't be happier! We had hired a flooring…read morecontractor who pretty much screwed us over and we were left scrambling to get carpet installed before our belongings arrived to our new-to-us home. I went to the showroom on Monday evening right before closing and spoke with Hailey who was tremendously helpful. Robert showed up the next morning to measure, and he was very pleasant and thorough. Then Flavio showed up Thursday and Friday to install the 3 bedrooms plus a walk-in-closet. He was very conscientious with the install and did a fabulous job. Fernando, the owner, was also very communicative throughout the whole process. We are VERY pleased with the whole process, the price, and the carpet. It was less than four days from first contact to having our carpet installed! I would recommend S&G Carpet in Rogers to ANYONE who needs flooring done. I definitely wish we had contacted them before we had our vinyl plank put in! S&G in Rogers is an excellent company with great customer service and quality product. Highly recommended!

We had a very disappointing experience with S&G Carpet…read more The initial installation was extremely poor, staples and nails and screws were left exposed on the carpet and also thrown on the floor (a safety hazard, especially with small children), debris wasn't cleaned up, and there was even a spill that was not disclosed until we pointed it out. The carpet also had to be redone due to workmanship issues, requiring multiple return visits and extending what should have been a straightforward project into several days. (Install was Monday and was finally properly completed on Thursday) While the company eventually sent a different installer to correct the work (2 more times), the process to get there was frustrating. Communication from management was argumentative and combative at times, to the point that I did not feel comfortable meeting alone and asked my husband to be present. The tone of the interaction was noticeably different in person. We ultimately reached a resolution, but it took far more effort than it should have. After spending nearly $8,000, the level of workmanship, professionalism, and overall experience simply did not reflect the value we were promised. I would strongly recommend closely monitoring any work done and documenting everything if you choose to use this company.

This company does not do a good job. They originally installed my hard wood floors but the seems…read moreraised up with warmer temperatures. I had them look at them and they told me it was normal and they would go back in the winter when the heat was on. They still do not look correct. Then, they gave me an estimate for replacing my floors that were damaged by water. They only replaced half of the wood in the estimate but would only take $200 off the almost $3000 estimate. Jo, the lady that answers the phones and schedules everything, was rude and unhelpful. I asked around about the company and everyone I spoke to said Jo was mean and hard to work with. I do not recommend this company.

Wonderful team, and friendly people to work with, really competent folks, they know what they are…read moredoing, just take their recommendation for your job/project and trust them. The work they provide is of great quality and their $$ rate is reasonable and very competitive, we are really pleased with their work. Their professionalism is clear, they completed our project 3 weeks ahead of their initial estimate, despite their fully booked work schedule!! Before you commit with someone for your floor project, contact these folks, they are highly recommended

Chad and Zack were excellent as well as their crew. They were trusted alone in our home to come and…read morego and treated it with the most regard. Quality of work and attention to detail was over the top! We had a full master bath remodel (with heated floors) and a guest bath remodel. They were fairly priced and overall we are very happy with the outcome!

From the owner: We provide quality tile work to all of Northwest Arkansas. We take pride in everything we do and…read moreguarantee you will be satisfied with the finished product.

We were hit with the tornado last May, half the house was flooded. We opted to replace all the…read morefloors in our home, approximately 2076sq ft. We found the floor, got an estimate, and set it up in Dec. 2024. Paid for all the materials. The bill was split in two for insurance purposes. The floors were supposed to be done in sections ie the bedrooms, then the kitchen/living room, laundry etc. I paid extra for them to scrape any high spots we missed and to pull up a small area of tile by the fireplace. The bedrooms were done, the hallway was completed (there was a low spot and was supposed to be leveled (it wasn't), the hallway had some high spots that were supposed to be leveled or scraped off (they weren't), they ran out of materials so they stopped due to it being Christmas eve the next day. We had moved the fridge, washer/dryer, and a freezer out of the way. Had to move them back since they told us it would be after New Year's for them to finish. They came back several days after, they finished the kitchen, mudd room, and living room. They did not do the stairs (we have two rounded) the right way, and didn't finish with the trim, on the step or stairs, a spot in the closest, (they put a hole in the new wall, which I repaired), and the head guy came and said it needed to be fixed. Said they had to order the stair part, but they never came back. In March we were sent to collections because they thought the job was done and we owed money. They fixed that, we do owe the rest of the job, but they have not come back. The stairs will have to be redone because they cut the top too short and the risers are too high. A piece is broken, and the hallway moves considerable. It was sent to scheduling after I called, emailed, went to the store, and pretty much have been lied to about them coming to finish and fix the floors. I have called, left messages, talked to financing, scheduling and no one seems to have an answer. So, do I recommend them. NO! the floors look nice, but I can't finish my trim, painting, or walls until these are finished. I'm looking into litigation to have this finished. This place has terrible communication, they lie, and they said they have the best installers, ummm nope not true. Hopefully, my floors will get done. Rogers, AR

From the owner: Gary's Floor & Home is your number one choice for the best carpet and floors, dedicated to bringing…read morequality, unparalleled customer service at 5 locations across Northwest Arkansas. Now offering next-day installation on any in-stock flooring!

Flooring by Design was awesome from start to finish! They were quick, professional, and great…read morecommunicators. They beat every other competitor's prices! Craig worked so hard to get my flooring in fast and make sure I was happy. His team worked fast and professionally to lay my beautiful new wood flooring! They all went above and beyond! Craig called and came by to make sure I was 100% satisfied with my floors! They did an amazing job and had wonderful hospitality! Look no further than Flooring By Design! I recommend them a million times over!! Thank you Craig and staff!

They go far beyond expectations. It made remodeling less of a nightmare...we knew we were in good…read morehands Every detail was handled with professional expertise. So grateful to the crew at F by D

We purchased a home in Johnson, Arkansas, built in 1997. Coyote Flooring originally installed the…read morefloors, so we hired them again to replace the carpeted areas with matching flooring. After the job was completed, we decided to replace the old MDF baseboards with new pine trim. During this process, we discovered that Coyote had removed the baseboards to install the floors, then reattached them before staining. This left an unstained strip of wood along the base of the walls, which the new trim does not cover. As a result, we now have to restain those areas before installing the new trim. Additionally, the boards are uneven, and there are noticeable gaps between the floors and walls. Overall, we found the work to be sloppy and unprofessional. We chose a different company, Juarez Flooring in Springdale, Arkansas, to finish the bedrooms, and the difference was clear. Their communication and craftsmanship were excellent.

Coyote Harwood Floors did an excellent job on my Mom's hardwood floors. We had great communication…read morefrom Jeff as well as a very competitive quote. Highly recommend!

Had them lay vinyl throughout our entire home. Within a month it was peeling up, developed foot…read morelong bubbles, and continues months later to have new long bubbles. Called them within the month, and now, over two months later still not resolved. The individual that did the estimate did come out, and after suggesting that water may have done this, we clarified that we mop with a dry mop, have not had any flooding, and the crawl space under the house is bone dry. You can also see the press board texture through the vinyl. When we got the estimate, they said they would put down a layer to smooth out any areas. The vinyl itself is fine quality, but the installation was a disaster. They have agreed to come out and repair it, replacing the floor in one room, but I have called back three times since they promised to repair it. Still not even scheduled. At this point we would be satisfied if they came out and ripped up their vinyl and gave us a refund, leaving us with bare press board floors! I realize Smith Tile just sells the product and contracts out the installers, but we wrote only one check, to Smith Tile. Until this gets resolved, I will be sharing this experience with all sites. Over three months is too long, and we have been very patient and professional. For those interested, I have the hi-resolution images as well.

Issac was great to work with.. Fair and honest pricing on a urgent carpet repair. He was able to…read morestretch it back out and it looks new.. Was also on time!

Isaac does an amazing job! Very flexible and makes it look brand new. He's fixed my carpet twice nowread more

Great service and professional work. I am very pleased with the work Dave did for me at my salon…read more He has over 20 years of experience and is a installer for Lowes, so he is very professional and knows what he's doing. He quickly finished a lot of the projects I wasn't able to do. From installing and finishing my door frames to changing out my old door, it was all done within a few hours. He did an excellent job installing my stations on the wall and pays close attention to detail. Thank you Dave for all of your work! Amazing!!

From the owner: Kitchen, bath,decks, flooring and fencingread more