We worked with S&G Carpet in Rogers, Arkansas, and couldn't be happier! We had hired a flooring…read morecontractor who pretty much screwed us over and we were left scrambling to get carpet installed before our belongings arrived to our new-to-us home. I went to the showroom on Monday evening right before closing and spoke with Hailey who was tremendously helpful. Robert showed up the next morning to measure, and he was very pleasant and thorough. Then Flavio showed up Thursday and Friday to install the 3 bedrooms plus a walk-in-closet. He was very conscientious with the install and did a fabulous job. Fernando, the owner, was also very communicative throughout the whole process. We are VERY pleased with the whole process, the price, and the carpet. It was less than four days from first contact to having our carpet installed! I would recommend S&G Carpet in Rogers to ANYONE who needs flooring done. I definitely wish we had contacted them before we had our vinyl plank put in! S&G in Rogers is an excellent company with great customer service and quality product. Highly recommended!

We had a very disappointing experience with S&G Carpet…read more The initial installation was extremely poor, staples and nails and screws were left exposed on the carpet and also thrown on the floor (a safety hazard, especially with small children), debris wasn't cleaned up, and there was even a spill that was not disclosed until we pointed it out. The carpet also had to be redone due to workmanship issues, requiring multiple return visits and extending what should have been a straightforward project into several days. (Install was Monday and was finally properly completed on Thursday) While the company eventually sent a different installer to correct the work (2 more times), the process to get there was frustrating. Communication from management was argumentative and combative at times, to the point that I did not feel comfortable meeting alone and asked my husband to be present. The tone of the interaction was noticeably different in person. We ultimately reached a resolution, but it took far more effort than it should have. After spending nearly $8,000, the level of workmanship, professionalism, and overall experience simply did not reflect the value we were promised. I would strongly recommend closely monitoring any work done and documenting everything if you choose to use this company.

Great service and professional work. I am very pleased with the work Dave did for me at my salon…read more He has over 20 years of experience and is a installer for Lowes, so he is very professional and knows what he's doing. He quickly finished a lot of the projects I wasn't able to do. From installing and finishing my door frames to changing out my old door, it was all done within a few hours. He did an excellent job installing my stations on the wall and pays close attention to detail. Thank you Dave for all of your work! Amazing!!

From the owner: Kitchen, bath,decks, flooring and fencingread more

Very sub par experience from their sales person to the installers. Told me there was a rebate I'd…read moreget back and I've been waiting since October. I've reached out several times and still no actual answer or help. Would not recommend to anyone

From the owner: Gary's Floor & Home is your number one choice for the best carpet and floors, dedicated to bringing…read morequality, unparalleled customer service at 5 locations across Northwest Arkansas. Now offering next-day installation on any in-stock flooring!

In response to the business reply: The project was completed…read more4 years. Two years after completion, Webb was contacted as concerns began coming up. We were told by Jeremy it would be fine. We were not given different options for install and we don't have plywood subflooring anywhere in our house. We're on a concrete slab. The flooring was floated over our old laminate, which was on the concrete slab with a vapor barrier. There was a dip between the dining room and kitchen they didn't realize needed leveled until they began removing flooring. Pic included. Jeremy was not present and the workers had to leave to get concrete so they could at least finish. My child's toy was the equivalent to a baby walker. If that voids a warranty then that needs to be mentioned at the time of purchase. No parent would purchase flooring like that. As for not being heard, of course I wasn't. The entire conversation consisted of being yelled at and spoken through. As for the crew, I called Carrie the same day and had to let her know I was uncomfortable in my home. When you spoke to my husband, you brought up them trashing my driveway and how I complained about it. You said the crew apologized. I sent texts and videos of all of the dust in the house, and how they used my dining table as a work bench. It's unfortunate. We also consider the matter resolved and will be using a different company for the repairs. Our project was rushed on Saturday after we said we could do it another day, and already being postponed. We opted to go ahead with the Saturday to accommodate Webbs busy schedule. Workers arrived angry, rushed the job, and trashed my driveway. DO NOT USE THEM. I was told my babies ride on toy voided my warranty. They used power tools in the house, dust was so bad I had to hire a cleaning company and have HVAC come out to inspect our AC system. After calling twice about my concerns with the floors bending, coming apart and breaking, I was told by Jeremy it was us "choosing a cheaper option" that caused it. We were not given any other options, and when I tried to speak up and defend that, I was yelled at, talked over and hung up on. He flat refused to hear anything. When I asked for proof that I opted out of other options, the yelling just continued. The "foreman" of the crew yelled at me in my home because he was mad about not being told about the need for leveling, and now he'd have to go get concrete. I contacted Carrie the same day this was happening and had to let her know what was going on, because at that point I was uncomfortable in my own house. (Luckily I still have all the texts and pictures.) From the bottom of my heart, spend your hard earned money on a business that deserves it. Any concerns you have will NOT be handled. And if you do happen to use them, get every single thing in writing and save EVERYTHING.

Webb Floors replaced the hardwood in all the rooms in our previous home. We're looking to doing the…read moresame in our current home and will only deal the Webb. Nice nice people, who take pride in their work at a fair price all around.

Extremely professional sales and installation crews. The entire process was a breeze. Will be…read morerecommending to others for precision and timely execution

From the owner: Flooring & Tile World is a retail flooring showroom with lots of "in stock" inventory. We provide…read morecommercial and retail services including professional tile removal.

Bad information on flooring product. Brought in a sample from Lowe's to try to buy local. The lady…read moreimmediately told me the product I had was NOT engineered hardwood. I knew it was, but wanted to see what they had to match and I wanted to her the benefit of the doubt. They didn't have anything that matched, so she began telling me about all the lawsuits from my sample product. When I asked her for the source of her information about the lawsuits so I could educate myself while researching...she responded, another dealer in Lowell, but there not gonna tell you anything. WTF!? I feel like this business will tell you ANYTHING to sell you their products. We were fully willing to purchase a whole house worth of flooring IF they could match the tone of the wood flooring we settled on. Not only could they not, they lied to get us to settle on something else. How do I know they lied? I can't find any public record of litigation or class action against the manufacturer of the sample product from Lowe's. Also: when she was banging on about the alleged lawsuits, she confirmed my sample WAS engineered hardwood after telling me it was luxury vinyl plank - confirming no educational foundation on flooring products - which is a red flag for a store devoted entirely to selling flooring.

We were so pleased with our product as well as the services that we received from Abbey Carpet…read more From start to finish, Brady was great to work with and very accommodating with our tear out and installation. Pricing was very competitive but the service was exceptional!

We have had the best experience working with Mark from start to finish! I was indecisive some and…read morehe was so sweet and kind every time I came back in to look at a different color flooring and worked with us the whole way. I would highly recommend Benton House!

I had a great experience with Benton House when they replaced the carpet in my home! They are…read morepriced fair and installed my new carpet beautifully. I was pleased with how professional and courteous they were throughout the process. Don't be put off by the outside of their building and lack of signage- They have a wide selection of products, and provide excellent service!

We were hit with the tornado last May, half the house was flooded. We opted to replace all the…read morefloors in our home, approximately 2076sq ft. We found the floor, got an estimate, and set it up in Dec. 2024. Paid for all the materials. The bill was split in two for insurance purposes. The floors were supposed to be done in sections ie the bedrooms, then the kitchen/living room, laundry etc. I paid extra for them to scrape any high spots we missed and to pull up a small area of tile by the fireplace. The bedrooms were done, the hallway was completed (there was a low spot and was supposed to be leveled (it wasn't), the hallway had some high spots that were supposed to be leveled or scraped off (they weren't), they ran out of materials so they stopped due to it being Christmas eve the next day. We had moved the fridge, washer/dryer, and a freezer out of the way. Had to move them back since they told us it would be after New Year's for them to finish. They came back several days after, they finished the kitchen, mudd room, and living room. They did not do the stairs (we have two rounded) the right way, and didn't finish with the trim, on the step or stairs, a spot in the closest, (they put a hole in the new wall, which I repaired), and the head guy came and said it needed to be fixed. Said they had to order the stair part, but they never came back. In March we were sent to collections because they thought the job was done and we owed money. They fixed that, we do owe the rest of the job, but they have not come back. The stairs will have to be redone because they cut the top too short and the risers are too high. A piece is broken, and the hallway moves considerable. It was sent to scheduling after I called, emailed, went to the store, and pretty much have been lied to about them coming to finish and fix the floors. I have called, left messages, talked to financing, scheduling and no one seems to have an answer. So, do I recommend them. NO! the floors look nice, but I can't finish my trim, painting, or walls until these are finished. I'm looking into litigation to have this finished. This place has terrible communication, they lie, and they said they have the best installers, ummm nope not true. Hopefully, my floors will get done. Rogers, AR

From the owner: Gary's Floor & Home is your number one choice for the best carpet and floors, dedicated to bringing…read morequality, unparalleled customer service at 5 locations across Northwest Arkansas. Now offering next-day installation on any in-stock flooring!