I have worked with Rosemary at Dalton Carpet on several renovations over the past few years and she…read moreis amazing The cabinets are quality materials, the subcontractors they use are excellent and they show up when they are scheduled to. Love working with Rosemary, a fantastic designer

Amanda was very helpful and walked us through the whole process, from reviewing pros and cons of…read moredifferent options to answering questions as prepared for the installation. We love the look and feel of our new carpet!

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

Antoine came out and gave estimate he returned to do the…read morework as outlined. Antoine was friendly, timely and professional. The carpet looks great. Highly recommend this business

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

This is purely on customer service. We needed Flooring and…read morebathroom quotes - we found them at the JC Arts festival. They called within a week to schedule our appt. They arrived promptly and were very friendly. They spent quite a bit of time taking videos and measurements. We tried to get an estimate or ballpark of the cost but they could not give us any numbers. We then spent another 30-40 mins taking videos of my bathroom area, still couldn't give us a price range. We were supposed to hear back within the following days....and no follow up, no call, no estimate. Now I am curious whatever happened to all those videos taken during the hr they spent at our home.

Very pleased with Alpharetta location of FCI-- needed a 9 year old carpet stretched. Carpet had…read morevery little wear as it's in an unused area of the house, however 2x month vacuuming caused it to stretch and bump up here and there. Eric sent out Luis and Maurilio who did a great job. Very professional and very nice men. Also, very pleased with Eric's pricing. Will definitely use them again.

Kelly Owen, Carlos and his crew helped us find the perfect floor and install it with the upmost in…read moreperfessionalism and care. We couldn't be more pleased and recommend them highly.

We just had our hardwood floors refinished, and they did an excellent job. They had also installed…read moresome newer floors previously and did a great job with that as well. Fred the foreman and his team were professional, detail-oriented and the results are great. I would highly recommend this company for flooring and for hardwood floor refinishing!

Your Floor installed our hand scraped wood floors when our house was built 9 years ago and the…read morefloors looked fantastic. We decided to replace the carpet in a bedroom this year. We were happy they were still in business and once again they did a fantastic job with the new install and also "refreshed" our existing wood floors. Over the 4 day project communication was great, they showed up on time every day and cleaned up. The price was fair and we would highly recommend them

We used Your Floor to replace all of our main floor flooring with new white oak hardwood floors…read more Ben's communication throughout the entire process was great. Jose and his crew did a great job on the installation. Best of all, Your Floor was very competitive on their quote. I definitely recommend Your Floor for your hardwood floors project!

I just had 3/4 of my house carpet thru Hector Majic. I must say. The carpet looks beautiful. He is…read morea honest man, he goes out of his way for you. He works extremely hard and I believe his prices are very fair. I did shop around for over a month. Use him you won't regret it!

From the owner: Hector Magic Carpet family owned and operated since 1994. Our unique business does not require a…read morehuge store and a large staff so that we can pass the savings on to you. We pride ourselves on our relationships with the flooring industry's leading brands and our ability to provide design, services and custom flooring options many in our industry cannot offer. With over 20 years of experience we are the experts in Carpet Installation & Repair, Carpet Re-stretching, Harwood & Laminates, Ceramic Tile & Vinyl. We service Resident, Commercial and we work with several real estate agent in the restoration process of homes.

J & B installed floors in my entire house and it exceeded our expectations! The floors definitely…read moreincreased value to our house. They were easy to work with, more importantly, they kept us informed throughout the process. I highly recommend this company and will be recommending them to family and friends! S.L. Owens

This our second time using J&B Flooring at Conyers Flower Shop and I would highly recommend them…read moreto anyone. Their crew was there earlier than expected and went right to work to prep the floor put down the carpet and were gone in a matter of hours. Very satisfied with the work and product. Come by and see for yourself.

The sales personnel and installers were wonderful. They made sure I got the exact product I wanted…read moreand stayed in touch with me the entire time. The installers got here on time and were very efficient. The work was top quality but most impressive was that they wanted to make sure I was happy with the floor. I was very impressed and would recommend them to everyone.

Dalton recently installed carpet on our stairs. The installer was on time, professional, and had a…read morededication to detail. Our designer helped us choose a pattern and color family that would tie everything together and look seamless. I would definitely do business again with Dalton.

I cannot say enough amazing things about Lumber Liquidators in Athens, Georgia, and especially…read moreEvonda , the store manager! We went in simply looking for flooring and walked out not only with exactly what we needed, but with a friend. We had an urgent situation come up, and Evonda immediately stepped in with compassion and professionalism. She worked tirelessly to find us every possible discount, even reaching out to big box stores to secure price matches. She made sure we got the absolute best deal and helped us choose flooring that matched perfectly. The store itself is incredible -- the displays are beautiful, organized, and extremely helpful when you're trying to visualize what you want. They even had our flooring in stock, which was a huge blessing and allowed everything to move quickly. Thanks to Evonda, the whole process was smooth, fast, and completely stress-free. It's rare to find someone who genuinely cares about their customers the way she does. We are beyond grateful and will definitely be buying from them again. If you need flooring, this is absolutely the place to go -- and Evonda, the amazing store manager, is the person you want helping you!

I've now have used LL Flooring for two homes. The first time I had to coordinate with them from out…read moreof state to get the floors replaced in the home we were moving into. We needed them ASAP the person I worked with was able to get enough flooring together from two different locations so we could get the project done. Their installers were amazing! The floors are gorgeous! I just purchased floors for my new home build and I knew I would use them again. The prices are great and the staff is friendly and helpful.