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    Gateway Carpet and Flooring

    Gateway Carpet and Flooring

    (6 reviews)

    Great Kills

    I use to be a big fan of Gateway carpets. Bought all my carpeting from them. However they do not…read morestand behind their products. I had an expensive carpet in my dining room/living room. Was only 4 years old. Carpet started shredding for no reason, I have no pets and no small children. They wouldn't do a thing for me. Charged me $75 to reglue it down and that lasted 1 month. I think they could have helped me out more. Wound up ripping up an expensive carpet and putting hardwoods. I wouldn't deal with them anymore. They are under new management and no one seems to be willing to help there.

    First carpet install was runners on my steps. Amazing amazing job. The carpet is stunning. This was…read morein May, 2017. Fast forward March 2018- the guy Pete who installed my rug(I think his name was Pete) was no longer working due to a back injury. I had purchased shag carpet for 300 sq ft of my basement. They send a third party of guys to do the install. Let me just say the carpet looks like crap and it wasn't installed well. They were nasty the guys who came, speaking Spanish not realizing I'm fluent and understood every second of what they were saying. Basically they were saying hurry up let's get this done she won't know if we don't staple the corners. I called the store expressing my dissatisfaction. For what I paid it was not worth it and now they lost my business forever. The reason I'm writing this review is because I bought a new house and was on the hunt for a carpet place. You really are limited on SI.

    Finishline Floor Installations - Before our floor was installed

    Finishline Floor Installations

    (8 reviews)

    Eltingville

    Stay away from this company and I will give you several reasons why. When I hired this father and…read moreson company they gave me a price and the day they would do it. Who showed up,2 Brazilian guys who actually sawed the wood inside When I told him specifically that I wanted all wood cut outside because I had very young children and the sawdust would be all over the place.. it cost me $300 to have the dust cleaned as it traveled throughout the entire home. Meanwhile, the owner and his father were hanging crown moldings in one of the bedrooms..This was all done in the month of October so when we put the heat on two months later it was water gushing from the ceiling. My father-in-law who is a plumber cut away a piece in the way of the sheet rock ceiling I noticed three nails penetrating my baseboard heating system. I wonder who could've done this? My father-in-law had to cut and replace the pipe and when the owner came back he could not believe that he did it. My father-in-law was indeed there and told him that the nails that he did use for the job were too long. They offered no apology and we just really wanted them out of the house. I know at one time they used to have an office down on the East shore yet you have been giving fair warning as these guys are butchers not builders

    We've been looking to install hardwood flooring in our apartment for a few months but couldn't find…read morea company that would meet the strict requirements of our co-op building. At the point of exhaustion we almost gave up until a friend recommended lumber liquidators and finishline. What a difference! The estimator from finishline helped us pick a suitable product that our building would allow at an affordable price. After the delivery was made, finishline completed the installation in 2 days with very little disruption to our home and life. The workers were neat. meticulous and professional. We highly recommend this company.

    Carpets & More - carpetinstallation - Updated May 2026

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