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    212Carpet

    3.0 (2 reviews)
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    1 year ago

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    Manhattan Carpet Cleaner - Organic green carpet cleaning services

    Manhattan Carpet Cleaner

    (3 reviews)

    Upper East Side

    This is a Scam. They call themselves NYCcarpet cleaning, Manhattan Carpet Cleaners, or as billed…read moreto my AMEX, Citiclean. The guy showed up and overestimated the value of my rugs, said he would clean them with machines for $4/square foot, and showed me some pictures of the big machines they use at their warehouse. I said OK and they took the rugs. Instead the estimate I got was for $15/square foot, and said they needed to be pre-soaked, cleaned twice, and then to add insult to injury they called to say they wanted another $860 to treat any stains - asking for a total of close to $8,000 to clean 3 area rugs! We then spent several days negotiating with our "rug kidnappers" until we agreed to leave a cash envelope with our doormen for half the amount they said we owed. Just before they delivered the rugs, they charged my Amex for the amount they said they wanted in cash. We did get the rugs back thanks to our doormen, but they tried to return only 2 of the 3 rugs. We checked the rugs and we are not even sure they were cleaned. BEWARE - next time I will use a reputable company like Stanley Steamer!

    Super Unprofessional - The woman who answered the call the second call (first was answer by a guy…read morewho was very professional and answered it on the first ring.) was probably the most unprofessional person I have spoken to in a long time..I asked "how many technicians do you have" ..and she replied "a few"...I said "a few isn't really a number, can you tell me how many you have?" - she said why is that necessary? Why do you need to know that?. ...At that point I think I called her the "C" word...which is out of character for me, but more than deserved considering....she is awful she called me back to call me an F#@$ing jerk off". I told her stop calling me and she said who would call you...Duh...you would...and did. ***Sounds like a scam...no real email address, and they have this disaster answering the phones. ***Stay away at all costs.

    Juncal's Flooring

    Juncal's Flooring

    (18 reviews)

    Jackson Heights

    They showed up on time and were professional and efficient. They removed wall to wall carpeting in…read moremy mother's bedroom. It was very old carpeting so a lot of the cushioning/padding that was underneath was stuck to the floor as well so they made sure all of that was scraped up without damaging the wooden flooring below. I just had to do some mild cleaning the following day to remove dark spots and they gave advice how to get that up. They did a excellent job! They cleaned up everything and took the carpet and scraps downstairs to the recycle area.

    I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

    212Carpet - flooring - Updated September 2026

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