Beward! Purchased a floor in May 2025, had to have part of it replaced because it broke at the…read moreseams in less than a year. We have roller chairs and we ask 3 times if it would be ok. My daughter and son-in-law were here while she called her boss to check. They said no problem. We asked again. So we paid more for this floor then any floor we have had. When it came to fixing the floor they would only replace 5 pieces and the rest we had to pay for it we wanted it fixed right. Then we were told to get mats and put under the table and chairs so this doesn't happen again. I ask what kind and was told I can't recommend any you get what you want. Now we spent close to $200 getting heavier matts to protect a floor that is to handle everyday traffic. We are 81 and 83 years old. So now we can trip over the matts when we go to set at the table. When we have guest we have to tell them to not let the chair go off the matt. Great way to live. To bad we don't live in a world where your word is good. We didn't get it in writing, didn't think we had to since 6 people were involved and heard them confirm no problem. Life time warranty! That is a laugh.

Refloor is one of those high pressure business that takes hours but to do an estimate as the sales…read moreperson goes through every trick in the car sales person book, including calling back to the "Home office" to "try to get you a better deal. They have only been in business 6 years, so I am not sure what the "lifetime" warranty is worth. Since they are private label, you don't know who makes their materials. Sort of creepy that no one provides a full name, and their first price is up to twice others. They provide a quote that is thousands high then go through the motions of reducing the price. If you like haggling, you will like their approach and you can get the cost down to the first quote of other businesses. They do get out to provide a quote quickly and conveniently. So if you have straightforward job and are not price sensitive or you like to haggle, they might be the business for you.

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

This is for Spicetree apartments in Ann Arbor Michigan…read more I've been dealing with second hand smoke issue for past 7months and management is incompetent to fix the issue. They ask me to go and investigate where/who's smoking. I'm not sure who give them training or if they even do. Super aggressive management and they try to pin it against you. Worst management ever

I live at South Grove apartments in Ann Arbor (managed by beacon managemen). this place is awful. I…read morehighly suggest that anybody looking to move anywhere under this management company seriously reconside. I haven't had heat for about 10 days now with no word of when it will be fixed. 10 days (so far). 3 winter storms. 2 holidays (4 if you're including eves). The leasing office staff is wildly disrespectful and unhelpful. I've been lied to by Nick, hung up on by Dorian and the manager (lindsey stall smith), and deeply offended. This manager is one of the most disrespectful and rotten people I have ever had misfortune of encountering. I have to wait another day to consult the city of Ann Arbor before I come to a final conclusion due to it being the weekend, but I'm considering putting my rent in an escrow account, contacting city inspectors, calling chanel 7, and getting a lawyer. I now feel like it's my responsibility to prevent this from happening to somebody els. I feel piwerless and like a prisoner in my own home

I had a fantastic experience with Morpho Carpentry. I found…read moreseveral major issues with my newly purchased home and needed major work done. I needed full demo of the back part of my home, a rat wall on the exterior wall, waterproofing, regrading, and reconstruction (insulation, drywall, paint, floors, etc.). I reached out and gathered estimates from more than 15 places in the area. Every other contractor didn't seem to grasp the complexities of the work I was trying to get quoted, but I could tell James completely understood and listened to me. His price was also very fair. He made the whole process straightforward. When a couple unexpected problems came up, he explained the situation to me and provided me with fair options. I am extremely happy with the level of quality and craftsmanship that Morpho Carpentry provided. I will absolutely work with James for my future home projects.

Awesome carpentry company! Showed up when they said they would, completed the job when they said…read morethey would, and would highly recommend them! High quality work and very timely. 5

I've been living at Huntley Square for two weeks now and couldn't be happier! I was in a bit of a…read morerush to move in, and Heather was absolutely amazing throughout the entire application process. Both Heather and Emily made my transition so smooth, and I was even greeted with the cutest welcome gift when I arrived -- such a thoughtful touch! The whole apartment community feels like a resort. It's beautifully maintained, very clean, and impressively tidy considering it's pet-friendly. My unit itself is spacious with high ceilings and a layout that's truly well-designed -- everything feels open, comfortable, and intentional. I also had an issue with my refrigerator during my first week, and maintenance was fast, professional, and incredibly efficient. Rodney came in right away and replaced it without any hassle, which gave me even more confidence that I'm in good hands here. On top of that, my neighbors have all been friendly and welcoming. Everyone I've met has greeted me with a smile, which makes settling in even better. Overall, I'm extremely happy with my decision to move here and highly recommend Huntley Square to anyone looking for a beautiful, welcoming place to live.

Lived here for a few years and each year got worse and worse with the managment. Filthy hallways,…read moredisgusting to walk through. Managment lies and never addresses concerns. This managment team raises rents by hundreds of dollars every year, indifferent to tenants on fixed incomes. They forgot to file their paperwork and failed to record my payments and wrongfully sent an eviction notice and failed to resolve the issue in a timely manner. Lastly my car has been broken into several times and there are always cops coming to deal with domestic violence issues. Avoid this place its more stress than its worth!

I had them install Mercier hardwood in my kitchen and family room in 2023. The installer was top…read morenotch. My floor still looks beautiful 2 years later. I am so pleased. Joe was very helpful. This wasn't cheap but well worth the expense.

Had hardwood laminate install by Karen's 2yrs ago... interlocking boards are breaking and…read moreseparating. After several attempts of contacting "kevin" the SMALL BUSINESS owner to try to remedy this, mind you we know the warranty has expired. We were told the product was discontinued...long story short we contacted the manufacturer of the floor product and were informed the product has not been discontinued but the locking style had been changed due to problems with installation. Guess what..the new locking style is not compatible with the last version,so any problems means THE WHOLE floor needs to be replaced, guess who's avoiding that. Was also told by the manufacturer that a professional floor REFERY WOULD NEED TO BE BROUGHT IN to find out what went bad. Basically we were told a non truth to avoid replacment

I hired Flint Carpet to install waterproof laminate in my kitchen and laundry room after a flood…read morefrom a water pipe burst. They worked within my budget from the insurance company so I was able to afford new carpet in my living room. The installers, Michael & Andrew showed up on time each day and worked even faster than promised. They did a great job and cleaned up their mess everyday. I would highly recommend this company. They did a great job!

The staff is easy to work with and they do quality work. The installers come out if there is an…read moreissue and make it right every time. Highly recommend

Mike quickly gave us a fair and detailed estimate, worked us into his schedule the next week, did…read morewhat he said he'd do, seamlessly fixed our flooring to its original condition, finished ahead of time, communicated his arrival time and cleaned up when finished. Top to bottom, Mike and his crew did excellent work for a very fair price to complete the job! Very pleased, would use again!

From the owner: Mikedoos Building & Home Remodeling is a veteran-owned company proudly serving Genesee County and…read moresurrounding areas. We currently specialize in flooring installation including LVP, LVT, laminate, and carpet. Our long-term vision is to become a trusted partner for home building and remodeling services as our company grows. Our installers bring decades of family flooring experience, and every project is completed with precision, integrity, and lasting quality. Guided by our veteran values of discipline, service, and honesty, we deliver results you can count on from small flooring upgrades to full remodeling projects.

We got floors installed a few years back now from Skaff. The Sales person was not helpful at all,…read moresimply transactional. Didn't help at all with questions or follow ups, never available or responsive. The flooring is great and so was the installation. But it was very expensive as well. Then we had a repair situation in the kitchen by the stove and the repair guy showed up with his Supervisor and during the conversation they kept trying to get us or trick us to say that the damage on the one floor board was due to water, which was absolutely not the case. However they tried repeatedly and that is just so disingenuous. Trying to trick your customers so you don't have to replace a floorboard! Unbelievable! I see that as very dishonest and disrespectful! I will never use this company again for anything! Home Depot has everything and more and works with different contractors who do a fine job with great standards and care without insulting customers.

Bought a new mattress 2500.00. I have had it for 3 months. I went to change the sheets the other…read moreday and saw what looked to be a piece of lint on it! when I went to take it off it was the actual material that had frayed and appears someone tried to fix it as the material around it has some type if glue on it! They repair person took pictures to send to Serta, today I was told it is not a defect there for it is not covered by warranty! Skaff refuses to do anything and offered me 200.00 gift card to spend in there store on more defective merchandise! Hush money I want a new mattress!!!!!